Check-in mulai pukul: 06.00; Batas waktu check-in pukul: 21.00
Tersedia check-in ekspres
Usia check-in minimal - 18
Check-out
Check-out sebelum 11.00
Petunjuk check-in khusus
Properti ini menawarkan transportasi dari bandara (biaya tambahan mungkin berlaku); untuk mengatur penjemputan, tamu harus menghubungi pihak properti 72 jam sebelum tiba, lewat informasi kontak yang tertera pada konfirmasi pemesanan
Resepsionis buka setiap hari pada pukul 06.00 - 21.00
Tamu harus menghubungi pihak properti sebelumnya untuk mendapatkan petunjuk check-in; resepsionis hanya beroperasi dalam waktu terbatas
Harap hubungi properti sebelumnya untuk mengatur prosedur check-in Anda
Harap hubungi properti sebelumnya jika Anda berencana akan tiba setelah jam 22.00
Untuk detail selengkapnya, silakan hubungi pihak properti melalui informasi yang tertera pada konfirmasi pemesanan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Resepsionis tersedia pada jam-jam tertentu
Hewan peliharaan
Hewan peliharaan tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
Tempat tidur lipat/kasur tambahan tidak tersedia
Boks bayi (tempat tidur bayi) tidak tersedia
Jenis pembayaran properti
Informasi penting
Fasilitas ekstra opsional
Biaya antar jemput bandara: USD 65.00 per kendaraan (satu arah)
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Nama pada kartu kredit yang digunakan saat check-in untuk membayar biaya tak terduga harus sama dengan nama tamu utama pada reservasi kamar
Properti ini menerima kartu kredit
Perlu diketahui
Berlaku pembatasan ketinggian kendaraan
Pertanyaan umum
Apakah Hotel Casa La Merced memiliki kolam renang?
Ya, properti ini dilengkapi kolam renang outdoor.
Apakah Hotel Casa La Merced ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di Hotel Casa La Merced?
Persediaan tempat terbatas.
Pukul berapa check-in di Hotel Casa La Merced?
Check-in mulai pukul: 06.00; Batas waktu check-in pukul: 21.00.
Pukul berapa check-out di Hotel Casa La Merced?
Check-out pada pukul 11.00.
Apakah Hotel Casa La Merced menyediakan antar-jemput bandara?
Ya, tersedia antar-jemput bandara yang beroperasi (tersedia atas permintaan).Dikenakan biaya USD 65.00 per kendaraan.
Di mana lokasi Hotel Casa La Merced?
Terletak di kota Granada, hotel ini berjarak hanya 10 menit jalan kaki dari Parque Central dan Sekolah Bahasa Spanyol Casa Nica. Gereja Guadalupe dan Stasiun Kereta Lama juga hanya 15 menit.
Ulasan
Ulasan
9,2
Istimewa
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
9,2
Kebersihan
8,6
Lokasi
9,2
Staf & layanan
9,0
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 18 dari 25 ulasan
10 - Sangat Bagus
18
Penilaian 8 - Bagus. 6 dari 25 ulasan
8 - Bagus
6
Penilaian 6 - Medioker. 0 dari 25 ulasan
6 - Medioker
0
Penilaian 4 - Buruk. 0 dari 25 ulasan
4 - Buruk
0
Penilaian 2 - Sangat Buruk. 1 dari 25 ulasan
2 - Sangat Buruk
1
Ulasan
Terverifikasi
2/10 Sangat Buruk
ANDRES
16 Mei 2018
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Denied us the room and refused full refund
They denied us the room due to my medical alert service dog. They claimed it was a pet even with my paper work, certificates and vest! Worse they lied to hotel.com claiming they would give us the room for an extra $100 and refused refund. We reserved and arrived less than 24 hrs later and we lost a room we did not use almost $400. They said my service dog was unsanitary to the other guests and refused us entry. At 9pm at night we had to find another hotel! Horrible experience
Casa Merced was a beautiful getaway for me. The facilities were clean and lovely, the personnel friendly and helpful, the included breakfast was delicious and the air-conditioned rooms were a welcome respite from the daily heat in Granada. The location was perfect; easy walking distance to all attractions in the town and a convenient spot to do daily excursions. I would recommend this hotel to others and would definitely return in the future!
Ónice at the front desk went beyond excellent - she was superb: helping with transportation, recommendations to restaurants, a spa, and a gym.
She helped me print my tickets, and was just a pleasure! The hotel was beautiful - colonial & traditional architecture and a very central location make this hotel my top choice in Granada, Nicaragua.
Well done 👍
Absolutely gorgeous place. Amazing courtyard, nice pool, great location!
Marc
Terverifikasi
8/10 Bagus
Jenniffer
3 Apr 2018
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice colonial hotel close to the main church
This hotel is a big hour right in front of La Merced church and some steps away from Granada's cathedral. The house is beautiful and has a small pool in the middle, it has some hammocks as well and some chairs and sofas for lounging. My husband and I booked the standard room which in Expedia it was stated as a 2 twin bed room, private bathroom and a cable TV. My husband actually is able to get to sleep with the TV on so that's why we doubled-check on Expedia before booking however the room we got seemed to be recently renovated which was great however there was no TV. I asked the manager Scarlett, who was super nice and friendly about this and she kindly checked if there was other room available with a TV although she said that the standard rooms do not included TV (although Expedia states otherwise). Finally we got another room with the 2 twin beds and the TV however it was not as nice as the previous one, this one was a bit outdated. The bathroom didn't have a shower curtain and there was no shower head as well, just a pipe so it was a bit of a mess, all the bathroom floor super wet.
Jenniffer
Menginap 2 malam pada bulan Maret 2018
Terverifikasi
8/10 Bagus
Traveler terverifikasi
2 Apr 2018
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Hotel is nice but a bit noisy. They did to improve service. Breakfast takes too long, staff were kind of lost.
We booked this hotel last minute for our unplanned trip to Granada. What an amazing surprise! Super helpful and pleasant staff, gorgeous Spanish building with an amazing courtyard and pool, and proximity to church and plaza. Would definitely love to go back!
Accueil exceptionnel
L'établissement est parfaitement situé au coeur de Granada
Le patio intérieur procure une vrai douceur de vie
Petit bémol, Les chambres côtés rue sont à éviter si vous vous souhaitez dormir !
Casa Merced is awesome. It’s quiet, has great staff, a beautiful courtyard, and is near everything. We will certainly stay here again when back in Granada.
Very friendly staff. Early one morning (6:30) nobody around and front gate locked. Could not get out though I wanted to. That was s but disconcerting. What if there had been a fire? Otherwise agreeable. English limited and so is my Spanish, but it all worked out.
Excelente servicio al cliente! Brindan excelentes opciones de alimentación o recomendaciones importantes para visitar en el país. Tienen mapas super utilez para ubicarse.
We found this place online and it was a real gem. Made to order breakfast free of charge. Reliable WIFI. Lovely courtyard with hammocks, spacious room with comfortable bed. Great staff, and convenient location. Traffic is a bit noisy in the am, that is the only drawback that I can mention. Would happily go back.
El hotel tiene una excelente ubicación, el personal es grandioso, la comida fue excelente. Lo único es que sólo hay una plaza de parqueo, el agua solo es para la primera noche, una botella por habitación.