Terletak di Marathon, Hawks Cay Resort berada di pantai pribadi. Keindahan alam kawasan ini dapat Anda nikmati di Taman Curry Hammock dan Taman Long Key. Bahia Honda State Park juga merupakan tempat yang sebaiknya tidak dilewatkan. Jelajahi petualangan air di area ini dengan menyelam dan naik perahu motor yang berada tak jauh, atau nikmati keseruan outdoor dengan jalur hiking/sepeda. Kunjungi panduan perjalanan kami untuk Marathon
Berada dekat dengan Taman Long Key, Hawks Cay Resort menyediakan marina, 2 bar tepi kolam renang, dan lubang perapian. Dengan pantai pribadi, kursi berjemur, dan snorkeling, hotel ini merupakan tempat yang sempurna untuk berjemur. Manjakan diri Anda body scrub, manikur dan pedikur, atau Refleksologi di Calm Waters Spa, spa di properti. Di 4 restoran yang ada di properti ini, nikmati sarapan, sarapan siang akhir pekan, makan siang, makan malam, dan masakan Amerika. Pusat kebugaran menawarkan kelas yoga dan kelas aerobik; aktivitas lainnya meliputi berkayak, basket, dan voli pantai. Tetap terhubung dengan akses Internet nirkabel gratis, berkecepatan 25+ Mbps, dan tamu dapat menemukan fasilitas lainnya seperti kedai kopi/kafe dan taman.
Manfaat lainnya di hotel ini termasuk:
3 kolam renang outdoor serta cabana, kursi berjemur, dan payung kolam renang
Layanan limo/towncar, sarapan lengkap (biaya tambahan), dan lapangan tenis outdoor
Parkir valet, check-out ekspres, dan 2 lapangan pickleball luar ruang
Layanan concierge, ruang pijat/perawatan, dan lift
Ulasan tamu memberikan nilai yang baik untuk the kolam renang dan staf
Fitur kamar
Semua kamar tamu di Hawks Cay Resort memiliki kenyamanan seperti seprai premium dan ruang kerja ramah laptop, selain fasilitas seperti WiFi gratis dan AC.
Fasilitas ekstra termasuk:
Perlengkapan mandi ramah lingkungan dan pengering rambut
Televisi LCD 32-inci dengan saluran TV premium
Lemari dan ruang baju, pemanas air untuk kopi/teh, dan pengatur suhu (penghangat ruangan)
Parkir tidak beratap di properti (USD 28,13 per hari; bebas keluar/masuk)
Parkir valet tidak beratap di properti (USD 45 per hari)
Parkir valet dan mandiri terbatas di properti
Tersedia parkir dengan akses kursi roda
Makanan dan minuman
Setiap hari sarapan lengkap tersedia pukul 07.00 hingga 11.00 dengan biaya: USD 30 untuk dewasa dan USD 15 untuk anak-anak
1 kedai kopi/kafe
2 bar tepi kolam renang
3 bar/lounge
4 restoran
Tempat makan pribadi/pasangan
Restoran di properti
Angler and Ale
Pilar Bar
Salt + Ash
The Cafe
Tiki Grill
Aktivitas menarik
1 bathtub air panas
1 lapangan tenis outdoor
2 lapangan pickleball outdoor
3 kolam renang outdoor
Arkade/ruang permainan
Basket
Berkayak
Gym
Kelas fitness
Kelas yoga
Kursus tenis
Memancing
Perlengkapan olahraga air
Perpustakaan
Ruang uap
Sauna
Snorkeling
Spa layanan lengkap
Tur kapal
Voli pantai
Cocok untuk keluarga
3 kolam renang outdoor
Arkade/ruang permainan
Kenyamanan
ATM
Brankas di resepsionis
Mesin jual otomatis
Resepsionis 24 jam
Salon
Toko Souvenir/kios koran
Layanan tamu
Layanan concierge
Paket tunangan/pernikahan
Porter/bellboy
Staf multibahasa
Layanan bisnis
Pusat bisnis
Ruang konferensi 1.858 meter persegi
Outdoor
Area piknik
Di pantai pribadi
Di tepi perairan
Handuk pantai
Kabana kolam renang (biaya tambahan)
Kursi di kolam renang
Kursi pantai
Lubang perapian
Marina
Payung kolam renang
Payung pantai
Taman
Spa layanan lengkap
8 kamar perawatan
Aromaterapi
Body scrub
Body wrap
Facial
Manikur/pedikur
Pijat ala Swedia
Pijat deep-tissue
Pijat dengan batu hangat
Pijat olahraga
Pijat prenatal
Refleksiologi
Ruang perawatan pasangan
Sauna
Wrap detoksifikasi
Aksesibilitas
Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
8 tempat parkir difabel
Alarm kebakaran visual
Alat bantu dengar
Dapat diakses kursi roda (dengan batasan)
Jalur ke lift dapat diakses kursi roda
Jalur ke pintu masuk yang terang
Jalur kursi roda
Karpet area di kamar
Karpet tipis di kamar
Kerekan kolam renang di properti
Kolam renang dapat diakses kursi roda
Landaian pintu masuk depan
Lantai ubin di kamar
Lift (lebar pintu 61 sentimeter)
Lounge dapat diakses kursi roda
Meja concierge dapat diakses kursi roda
Meja pendaftaran dapat diakses kursi roda (tinggi 91 sentimeter)
Pegangan tangga (tinggi 61 sentimeter)
Pusat bisnis dapat diakses kursi roda
Restoran dapat diakses kursi roda
Spa dapat diakses kursi roda
Tempat parkir dapat diakses kursi roda
Toilet umum dapat diakses kursi roda
Valet untuk kendaraan yang dilengkapi kursi roda
Lainnya
4 gedung
4 lantai
Arsitektur gaya tradisional
Aula banquet
Ballroom
Dibangun pada tahun 1960
Ruang merokok khusus
Fasilitas kamar
Kamar tidur
Seprai antialergi
Tempat tidur premium
Tirai kedap cahaya
Kamar mandi
Handuk disediakan
Pengering rambut
Perlengkapan mandi gratis
Sabun
Sampo
Sikat dan pasta gigi (sesuai permintaan)
Tisu toilet
Hiburan
TV LCD 32 inci dengan saluran kabel premium
Makanan dan minuman
Layanan kamar terbatas
Layanan sampanye
Mesin pembuat kopi/teh
Lainnya
AC (pengatur suhu)
Brankas
Penghangat ruangan (pengatur suhu)
Peralatan mandi ramah lingkungan
Ruang kerja laptop
Setrika/meja setrika
Kebijakan
Check-in
Check-in mulai pukul: 16.00; Batas waktu check-in pukul: tengah malam
Check-in lebih awal tergantung ketersediaan
Check-in lebih akhir tergantung ketersediaan
Usia check-in minimal - 21
Check-out
Check-out sebelum 11.00
Tersedia check-out ekspres
Petunjuk check-in khusus
Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan tidak diperkenankan masuk (kecuali hewan pemandu dan tidak dikenakan biaya untuk hewan pemandu)
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
9 anak, hingga usia 12 tahun, dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali
Tempat tidur lipat/kasur tambahan tidak tersedia
Boks bayi (tempat tidur bayi) tidak tersedia
Jenis pembayaran properti
Informasi penting
Biaya
Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:
Deposit: USD 200 per akomodasi, per hari
Biaya resor: USD 61.88 per akomodasi, per malam
Biaya resor mencakup:
Fasilitas tambahan lainnya
Kursi malas pantai
Handuk pantai
Akses ke pusat bisnis/komputer
Concierge/layanan valet
Akses ke pusat kebugaran
Akses ke klub kesehatan
Akses ke kolam renang
Kami telah memasukkan semua biaya yang diberikan properti ke kami.
Fasilitas ekstra opsional
Biaya untuk sarapan lengkap: sekitar USD 30.00 untuk orang dewasa dan USD 15.00 untuk anak-anak
Biaya parkir sendiri di tempat terbuka: USD 28.13 per hari (fasilitas khusus untuk keluar/masuk)
Biaya parkir valet: USD 45.00 per hari
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit diperlukan pada saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit; tidak menerima uang tunai
Fitur keamanan di properti ini mencakup pendeteksi karbon monoksida, alat pemadam api, pendeteksi asap, dan P3K
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Perlu diketahui
Pemesanan diperlukan untuk layanan pijat dan perawatan spa; reservasi dapat dilakukan dengan menghubungi properti sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan
Anak-anak di bawah 13 tahun tidak boleh masuk spa tanpa pengawasan orang dewasa
Properti ini menerima tamu tanpa memandang orientasi seksual dan identitas gender (ramah LGBTQ+)
Properti ini juga dikenal dengan nama
Cay Hawks Resort
Cay Resort
Hawks Cay
Hawks Cay Duck Key
Hawks Cay Resort
Hawks Cay Resort Duck Key
Duck Key
Hawk Cay Resort
Hawks Cay Hotel Duck Key
Hawks Cay Resort Duck Key, Florida
Hawks Key
Hawks Cay Resort Marathon
Hawks Cay Marathon
Hawks Cay Resort Hotel
Hawks Cay Resort Marathon
Hawks Cay Resort Hotel Marathon
Pertanyaan umum
Apakah Hawks Cay Resort memiliki kolam renang?
Ya, properti ini dilengkapi 3 kolam renang outdoor.
Berapa biaya menginap di Hawks Cay Resort?
Mulai 27 Apr 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Hawks Cay Resort pada 27 Mei 2026 mulai dari Rp4.171.141, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.
Apakah Hawks Cay Resort ramah hewan peliharaan?
Tidak, hanya hewan pemandu yang diperkenankan masuk di properti.
Berapa biaya parkir di Hawks Cay Resort?
Parkir mandiri tersedia dengan biaya USD 28.13 per hari. Parkir valet tersedia dengan biaya USD 45.00 per hari.Persediaan tempat terbatas.
Pukul berapa check-in di Hawks Cay Resort?
Check-in mulai pukul: 16.00; Batas waktu check-in pukul: tengah malam. Check-in terlambat tersedia pada jam tertentu.
Pukul berapa check-out di Hawks Cay Resort?
Check-out pada pukul 11.00.
Di mana lokasi Hawks Cay Resort?
Hotel di Marathon ini terletak di pantai, berjarak 3,2 km dari Taman Curry Hammock, serta dalam 52 km dari Taman Long Key dan Bahia Honda State Park.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan Hawks Cay Resort
8,2
Sangat Baik
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
8,4
Kebersihan
8,2
Fasilitas
8,2
Staf & layanan
8,2
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 484 dari 1008 ulasan
10 - Sangat Bagus
484
Penilaian 8 - Bagus. 231 dari 1008 ulasan
8 - Bagus
231
Penilaian 6 - Cukup Baik. 160 dari 1008 ulasan
6 - Cukup Baik
160
Penilaian 4 - Buruk. 77 dari 1008 ulasan
4 - Buruk
77
Penilaian 2 - Sangat Buruk. 56 dari 1008 ulasan
2 - Sangat Buruk
56
Ulasan
10/10 Sangat Bagus
Eric
Bepergian bersama keluarga
26 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Th resort itself was very impressive. Staff was very friendly, accommodating and so helpful. I would say pay attention to extra fees that the resort may hold on to, so you can plan for that, if needed. If you book through something like Expedia, call the resort ahead of time to make sure they are set with payments. There was some confusion with that as I was checking out. Other than that, highly recommend. I would definitely visit again!
Eric
Menginap 3 malam pada bulan April 2026
10/10 Sangat Bagus
Jennifer
Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
25 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a perfect family-friendly vacation spot! The kids loved the pool and the lagoon! The Family Oasis room was perfect for our family! A king sized bed for Mom and Dad and bunkbeds for the kids to have their own space. The room was clean and stocked with towels, toilet paper, and bathroom essentials. We enjoyed the sunset cruise and restaurants on site, but also loved being able to venture off the resort!
Jennifer
Menginap 6 malam pada bulan April 2026
10/10 Sangat Bagus
Thales
Bepergian bersama teman
24 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a fantastic stay at Hawks Cay, made even better by an unexpected upgrade to a villa. While the staff couldn't pinpoint exactly why the upgrade happened, it turned out to be the highlight of our trip.
* The Villa Experience:
Initially, I was concerned that staying in a villa would feel too disconnected from the main lagoon area. However, those worries disappeared the moment we arrived. Our unit was beachfront, offering incredible views and private wildlife sightings—we actually saw a ray jump and dolphins swimming by right behind our place. The villa itself was spotless and very well-maintained.
* Amenities and Location:
The resort’s location on Duck Key is perfect for exploring. It serves as an ideal middle ground, putting most major stops throughout the Middle and Lower Keys within a 30-minute drive. On-site, the lobby staff were incredibly welcoming, and the main resort amenities are top-notch.
* Dining:
The food options on-site were above average in quality. While the prices are a bit steep for what they are—as is typical for a resort—the convenience and flavor made it worth it for a few meals.
* The One Downside:
My only real complaint is the operating hours for the pools and hot tubs. They have a strict dusk closure policy (around 7:00 PM), which applies even to the 21 plus adult areas. Closing that early feels like a missed opportunity, as it cuts off the most relaxing and romantic part of the eve
Thales
Menginap 7 malam pada bulan April 2026
8/10 Bagus
Sonja
Bepergian bersama teman, Bepergian dalam rombongan
24 Apr 2026
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Upon checking in we were placed in a room next the elevator and ice machine even though we requested to not be placed there. We upgraded for an additional cost. This caused a large billing error which upon calling the resort was resolved. Housekeeping was very inconsistent. Towels removed but not replaced. Coffee not replaced. One day no one showed up. Had to ask at desk for these things. Lacked paying attention to details such as no chairs outside sliding glass doors, bathtub had remnants of what was possibly a bath mat stuck to it, no place to hang towels or wet bathing suits besides one hook in bathroom, no lid on ice bucket ( was told they don’t have lids but other rooms did), bathroom door was impossible to close as it was a slider but did not have a bottom track or a deep enough indent to grab door so door just pushed out, bathroom door partially painted. One other thing was the parking. Most nights, we had to park in the third lot which is a construction lot. When an event is held, the attendees park in the same lots that the resort guests are paying to park in.
On a positive note, Andrea at the reception desk was very helpful as well as Andre by the pool. They deserve a
thank you. The outdoor area was beautiful and we had no problems getting a seat by the pool. Upgrades in the room were nice.
Sonja
Menginap 5 malam pada bulan April 2026
10/10 Sangat Bagus
Margaret
Bepergian dalam rombongan
23 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The view of the Atlantic was beautiful.
The rooms did not get cleaned some days until very late and we had to ask for more coffee and cups, as well as towels the first night.
All of the staff members that we interacted with were very friendly and courteous
Margaret
Menginap 5 malam pada bulan April 2026
8/10 Bagus
Renee
Bepergian bersama keluarga dan anak
20 Apr 2026
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
We had a very good stay at the Hawks Cay villa we stayed in. The main pool, lagoon, Sunset Village pool, and fitness center were great. Our first night there, we stopped in Angler & Ale after a long day of travel. The service was SLOW and the food was likely bland Sysco basic options; nothing special.
Our villa (Sunset Villas), was ok. The showers had mildewy curtains and translucent shower knobs that allowed for us to see through to lots of mildew. Also, the shampoo, conditioner, and body wash didn't seem to get refilled before us. Mattresses could use replacing. But overall, it was ok. The unit needs more wall hooks; travelers need places to hang towels, toiletry bags, hangers, etc.
We were pleasantly surprised to see that laundry was available in our villa, which we didn't know would be the case. 3 detergent packs were provided, which was nice.
If staying in the villas, I'd recommend you stop at a grocery store to purchase your own: coffee grounds, dishwasher pods, kitchen sponge, dish soap, shampoo, conditioner, body wash/soap. Maybe additional laundry detergent if you plan to do a lot of laundry.
All in all, Hawks Cay is a great resort that allowed us to have the best of both the hotel and rental home experiences.
Renee
Menginap 6 malam pada bulan April 2026
10/10 Sangat Bagus
Roberto, Miami Lake
20 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excelente propiedad, muy buena atención a los huéspedes y en sentido general a todos
Roberto
Menginap 3 malam pada bulan April 2026
8/10 Bagus
Kenneth A
Bepergian dalam rombongan
18 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The gentleman at the adult pool was Andre was a very nice man as was the guy Kim who drove the cart . The drink prices were too expensive we finally went out and got our own drinks. 8-9 dollars for a beer is outrageous when you can buy your own for a dollar each. The property and views were great staff all very friendly. Also you pay a premium to stay there already then to be charged $25 a night to park is nuts. Also the surprise bill when you check out is a shocker for multiple taxes and resort fees is excessive when you’re already paying a premium. Parking hit and miss most nights we parked in the construction yard and had to walk for $25 a night😡
Kenneth A
Menginap 5 malam pada bulan April 2026
10/10 Sangat Bagus
Kellirose
Bepergian bersama keluarga dan anak
16 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We absolutely loved it here. Family-friendly, beautiful, and fun. Would highly recommend.
Kellirose
Menginap 5 malam pada bulan Maret 2026
10/10 Sangat Bagus
Brian
Bepergian bersama keluarga dan anak
16 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall a great resort. The WIFI in our condo was down for 2 days…not a big deal overall, but at a nice resort I would have expected them to fix it sooner.
I would definitely stay there again.
Brian
Menginap 5 malam pada bulan Maret 2026
2/10 Sangat Buruk
Pablo
15 Apr 2026
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
No recommendations
Pablo
Menginap 1 malam pada bulan April 2026
10/10 Sangat Bagus
David
13 Apr 2026
Amazing
David
Menginap 1 malam pada bulan April 2026
6/10 Cukup Baik
greisy
Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
13 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The staff members were responsive and helpful, but unfortunately the overall experience at the village was very disappointing—especially for a stay of just two nights.
The room had a strong humid smell, the sofa was worn out and dirty, and the kitchen was poorly equipped and not well supplied. The unit itself felt very old and outdated, and the window blinds were broken.
Overall, the condition of the property did not meet expectations at all.
greisy
Menginap 2 malam pada bulan April 2026
8/10 Bagus
Nastassja
12 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They need more staff available during check in, overall great stay though.
Nastassja
Menginap 2 malam pada bulan Maret 2026
6/10 Cukup Baik
Jessica
Bepergian bersama keluarga dan anak
11 Apr 2026
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Resort was nice enough, but room was very cramped. Looked like a poor quality flip. Drawers were off set. Cabinets warped from water. Only one tiny shower for the villa. No countertop space in bathroom and no furniture in 2nd bedroom. Not adequate for a family for a week.
Jessica
Menginap 8 malam pada bulan April 2026
2/10 Sangat Buruk
ANN
10 Apr 2026
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Our villa was not clean upon arrival at 10pm. We had to ask for new sheets, every bed had dirty sheets. The main bathroom mirror was dirty from the prior people brushing their teeth, there was a dirty dried wash cloth hanging over the shower rod, the sink was also dirty in the master bath. We used the pull out couch and it was covered with crumbs and dirt. I’ve never been so disgusted with a rental. The fact we paid the amount we did only to be told that they couldn’t do anything is ridiculous. We will not be back.
ANN
Menginap 2 malam pada bulan April 2026
6/10 Cukup Baik
Jordan
7 Apr 2026
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Jordan
Menginap 2 malam pada bulan April 2026
10/10 Sangat Bagus
Dana
7 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dana
Menginap 2 malam pada bulan Maret 2026
10/10 Sangat Bagus
Rodolfo
6 Apr 2026
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Room was not ready until 6pm and was dirty
Rodolfo
Menginap 2 malam pada bulan Maret 2026
4/10 Buruk
Jason
Bepergian bersama keluarga dan anak
6 Apr 2026
Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The resort itself is beautiful and well-maintained, with great amenities and a relaxing atmosphere—but unfortunately, our experience was significantly impacted by ongoing service issues.
Housekeeping appeared to be severely understaffed. Over the course of several days, our room was not serviced despite repeated requests. Each time we reached out, we were assured that our room would be prioritized, but that never actually happened. It became frustrating having to continually follow up without seeing any results.
In addition, we had a broken bathroom door that went unrepaired for most of our stay. We reported it early on, but it wasn’t addressed until the final night, which made it more of an inconvenience than something that was ever truly resolved.
It wasn’t until we considered checking out early that we were finally able to speak with a manager. To his credit, he was professional, transparent, and genuinely apologetic. He acknowledged the issues and did what he could to make things right—but by that point, it was our last night, so the impact was limited.
Overall, while the property itself is very nice, the lack of consistent housekeeping and delayed maintenance response detracted from our experience. By the end of the stay, we were honestly ready to leave.
Jason
Menginap 3 malam pada bulan Maret 2026
4/10 Buruk
Kate, Hollywood
Bepergian bersama keluarga dan anak
6 Apr 2026
Tidak Disukai: Staf & layanan, fasilitas
Overcrowded for Easter weekend, guest services does not deliver what they promise, room not clean
Kate
Menginap 3 malam pada bulan April 2026
10/10 Sangat Bagus
Yanet
Bepergian dalam rombongan
5 Apr 2026
The best
Yanet
Menginap 2 malam pada bulan Maret 2026
8/10 Bagus
Xia
Bepergian bersama teman, Bepergian bersama keluarga dan anak
4 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Splash pad was under construction. Spent time mainly at the main pool with the little one. Our villa was recently renovated and was clean and homey. We lucked out and had a screen in porch which was great.
Xia
Menginap 4 malam pada bulan Maret 2026
8/10 Bagus
Juan Carlos
Bepergian bersama keluarga
2 Apr 2026
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Avoid Angler and Ale restaurant, the food is terrible and the service also terrible, we wait one hour and 20 minutes for our drinks and 2 hours for our food. We had to return most of the dishes because of the terrible taste and presentation.
AVOID eating at this place at any cost.
Overall the hotel is great and the villas are very nice and comfortable.
Juan Carlos
Menginap 2 malam pada bulan Maret 2026
4/10 Buruk
Joe
Bepergian bersama keluarga dan anak
31 Mar 2026
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
They dont strive to serve. Our room had a sliding bathroom door that did not lock or remain closed. It took them 3 days to fix it. The last day, the entire floor smelled fish. They sprayed copious amounts of air freshener but it didnt help. Overall, its a nice place with great views and amenities but it doesnt justify the price tag. I'm sure a few years ago it did, but generally you just get the feeling that no one is trying to deliver a great guest experience.