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Al Tawfiq Plaza Hotel

1.0 star property
Travelers find seamless convenience and personalized assistance at this hotel near Makkah's holy sites, making pilgrimages more meaningful

Choose dates to view prices

Al Tawfiq Plaza Hotel, near the Great Mosque of Makkah, offers a comfortable base for pilgrims. Guests enjoy in-room WiFi and practical amenities like luggage storage. The knowledgeable concierge assists with planning journeys to Safa and Marwah or the Well of Zamzam.

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service
  • Housekeeping

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 2 PM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 300294661900003
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007757

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Al Tawfiq Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Al Tawfiq Plaza Hotel?

This hotel doesn't offer parking.

What time is check-in at Al Tawfiq Plaza Hotel?

Check-in start time: 4:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Al Tawfiq Plaza Hotel?

Checkout is at 2 PM.

Where is Al Tawfiq Plaza Hotel located?

Located in Makkah City Center, this hotel is within a 15-minute walk of Great Mosque of Makkah, Well of Zamzam and The Clock Towers. Kaaba and Safa and Marwah are also within 15 minutes.

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Reviews

Reviews

5.8

5.4

Cleanliness

7.4

Location

6.2

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 20 out of 91 reviews
Rating 8 - Good. 14 out of 91 reviews
Rating 6 - Okay. 16 out of 91 reviews
Rating 4 - Poor. 12 out of 91 reviews
Rating 2 - Terrible. 29 out of 91 reviews

Reviews

Verified

8/10 Good

Iman

Liked: Cleanliness, staff & service
Friendly Staff and convenient location. The room was a bit tiny and the furniture was very old. There is bad smell that ocationally comes from the bathroom Overall not too bad
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Abdi

Liked: Cleanliness, staff & service
Disliked: Amenities
I liked the location but it was still around 15 minutes of walk.
Stayed 6 nights in Sep 2025
Verified

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, amenities
Nothing is right about this hotel
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable stay

comfortable stay. helpful hotel staff
Verified

8/10 Good

Syed Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Easy parking
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Aziza

Liked: Cleanliness
It’s was good thank you very much
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Room comfort
Nice hotel close to al Haram. Only 10 mins walking distance. Rooms were ok. Bed was hard rock and it was perfect for my back.
Stayed 4 nights in Mar 2023
Verified

2/10 Terrible

Sofiane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was disgusting,the furniture so old and broken. The bathroom is disgusting old and broken. There is cockroaches everywhere the hall place is disgusting
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

SHAZZA

Liked: Staff & service
Disliked: Property conditions & facilities
A simple and affordable It will be inviting if they improve cleanliness
Stayed 3 nights in Feb 2023
Verified

4/10 Poor

Mohammed

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staffs are super friendly, but the property is super dirty, making business because of its location. Surprised Expedia recommended such hotels.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Isse

Liked: Cleanliness
Good
Stayed 3 nights in Oct 2023
Verified

2/10 Terrible

Raisul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fridge not working. Ac remote was not there. Temperature was set at 18 Degree Celcius at all time. No housekeeping at night time. Bathroom Door does not lock properly. My 2 yr old son got hurt with the bathroom door. He almost lost his tip of right hand pinky.
Stayed 5 nights in Oct 2025
Verified

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel conditions is terrible. Rooms very tight. Didn’t find my reservation with desired beds and i had to change the room after one day. first room was smelly. Staff tried to help but the hotel has nothing but good location
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Shereef

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t stay there for 5 min It was ugly bad smiling and so old bad condition It’s not even 1 star hotel
Stayed 6 nights in Feb 2023
Verified

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and rude staff
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experienced

Very comfortable rooms, no hygiene issue, compliments water bottles, friendly staff especially Bangladeshi maintenance guy I can’t remember his name was very cooperative. He managed to check me in early and really looked after me. Property is 10 minutes away, long walk but good thing it’s straight not through hill or slope. Good thing, all 10 minutes walk is full of shops.
Stayed 2 nights in Oct 2022
Verified

4/10 Poor

Alaa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s really not clean and the staff obviously do not care about what’s going on in the hotel. Expected for the low price it is tbh.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Hasan

Disliked: Staff & service, amenities
Nothin unique
Stayed 5 nights in Feb 2023
Verified

2/10 Terrible

Muniru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not

Disappointed
Stayed 1 night in Dec 2023
Verified

4/10 Poor

JAFFER KAMAL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smelly rooms, dirty, garbage overflows. The tap was broken and there was no water in the shower! Cockroaches around, insects of some kind. Air conditioners are extremely noisy and beds and linens are not the best.
Verified

2/10 Terrible

Muniru

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

No so good
Stayed 6 nights in Dec 2023
Verified

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities
It was about 1KM from haram. Going down there was easy because it’s all down hill but coming back up to the hotel was little hike. I hired taxi every time we came back to the hotel and taxi charge us 20-30 riyals depending on the time. It was dirty dirty. Bathroom stink. No room service for entire 6 days.
Verified

2/10 Terrible

cabane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as I entered my room, I noticed it hadn’t been cleaned, and there were flies inside. The sink had no proper drainage, so water just spilled onto the floor and into the shower drain. This is the worst hotel I’ve ever stayed in, and I strongly advise against staying here.
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Said

Disliked: Cleanliness, staff & service, property conditions & facilities
No internet in room
Stayed 4 nights in Aug 2023
Verified

2/10 Terrible

Sohail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a worse experience at this hotel. It stinks hotel’s dirty. Check in was awful they couldn’t find my booking and tried to charge me more. It took me half hour to check in. Receptionist can’t speak English. Nobody come to clean your room.
Stayed 4 nights in Feb 2023