Resepsionis

Ulasan untuk Nightcap at Matthew Flinders Hotel

3.5 out of 5
Nightcap at Matthew Flinders Hotel
667 Warrigal Road, Chadstone, VIC

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 73 dari 180 ulasan" "
Penilaian 8 - Bagus. 82 dari 180 ulasan" "
Penilaian 6 - Cukup Baik. 15 dari 180 ulasan" "
Penilaian 4 - Buruk. 5 dari 180 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 180 ulasan" "

8,6/10

Kebersihan

9,0/10

Staf & layanan

8,2/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Alvina

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2019
Tanggapan dari Nerrylie pada tanggal 3 Mei 2019
Hi Alvina Thank you for your positive review. We look forward to greeting you again soon, Kind Regards Nerrylie Reception

10/10 Sangat Bagus

Mark

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A good motel in a pretty good location
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Zac pada tanggal 17 Mei 2024
Hi Mark,thanks for leaving us your thoughts and a great review. Our team is glad to hear you enjoyed your stay with us and we hope to see you again next time your in town.Kindly Zac Matthew Flinders Hotel

10/10 Sangat Bagus

Shane

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great value with plenty of surprise goodies included in the cost of room. Dinner option discount and complimentary drink at the bar on the premises. Very clean room, helpful and friendly staff. Perfect option for an overnight stay.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nic pada tanggal 27 Apr 2024
Thanks, Shane, we appreciate the positive feedback, very pleased to hear you enjoyed your little welcome pack, we look forward to seeing you again soon!

10/10 Sangat Bagus

rick

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I have visited this motel several times now and it is an excellent venue for our needs
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nic pada tanggal 24 Apr 2024
RickThank you for your positive feedback, we look forward to seeing you again in the future

10/10 Sangat Bagus

Tayla

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Loved staying here, staff was amazing to us, we enjoyed the atmosphere and customer service
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Zac pada tanggal 15 Mei 2024
Hi TaylaThank you for taking the time to rate and review the Matthew Flinders Hotel. We are glad to hear you enjoyed your time here and we look forward to seeing you next time.Kids Regards,Zac KMatthew Flinders Hotel

8/10 Bagus

Fiona

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Only stayed 1 night. Room was clean and comfortable. No details provided for check out prior to 10am - eventually saw a locked box for dropping room key. Surprised to have an additional $100 charge on check in of “refundable in a few days” in case of room damage.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nic pada tanggal 24 Apr 2024
Fiona, We are happy to hear you found the room clean and comfortable we strive to maintain high standards.Unfortunately, it may have overlooked the pre-check-in information about the check-out process and security deposit. This information is sent to all guests via SMS and email and can also be found in the welcome folder in the rooms. We hope to see you again soon.

10/10 Sangat Bagus

Mark

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good no problem food good
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nic pada tanggal 15 Mar 2024
Mark,thank you for taking the time to give us such a positive review, we look forward to having you stay with us again Nicolle @MFH

10/10 Sangat Bagus

Rahim

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Affordable
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nic pada tanggal 24 Apr 2024
Rahim, Thank you for choosing to stay with us, we look forward to seeing you soon for your next stay.

10/10 Sangat Bagus

Patrick

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Lorraine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024

8/10 Bagus

Carol

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Matthew

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Nic pada tanggal 15 Mar 2024
MatthewThank you for the 5/5 review our team appreciates your feedback and we look forward to having you staying with us again in the near futureNicolle @MFH

10/10 Sangat Bagus

Paul

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The only real downside was the TV was a bit below ordinary. It has just become too old not supporting newer devices. The grounds were a bit untidy but I think that was more related to the weather. The website should have been more clearer as to the stairs. Luckily I had a ground floor room as I am not able to use the stairs to the second level. Perhaps that could be reflected when offering room.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari nic pada tanggal 10 Feb 2024
Paul thank you for taking the time to review and provide feedback, your comments have been passed onto the management. We Look forward to seeing you again soon MFH Reception

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Economical and well located
Great location and comfy bedding
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Gail

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Sophia

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
I really enjoyed my stay here. The facilities are great, especially for kids. Staff in the restaurant lovely. However the only disappointment was the staff who checked me in, she clearly hated her job and didn’t want to be there, seriously unfriendly and unpleasant. Overall will be back again in future!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari nic pada tanggal 10 Feb 2024
Sophia, thank you for taking the time to review and give us feedback we really appreciate your comments and they have been passed on to the management team to look into further, we are happy that you will return to see us we look forward to seeing you again hopefully sooner rather than later MFH Reception

10/10 Sangat Bagus

Mary

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

michelle

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Will

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Sharath

Menginap 1 malam pada bulan November 2023

8/10 Bagus

Ashish

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great rooms, friendly staff but the area around the hotel looks shady.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Reception pada tanggal 21 Okt 2023
Hi Ashish,I'm glad you enjoyed the room and the staff.I will pass on your feedback to management about the area around the hotel. Kind regards, Reception

8/10 Bagus

Sophie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Happy traveller
I enjoy the nightcap accommodation. Smart tvs , comfortable beds , daily servicing and so far only friendly helpful staff . I really like the concept
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Reception pada tanggal 21 Okt 2023
Hi Sophie, We are glad to hear you have enjoyed your stay. We look forward to seeing you next time. Kind regards, Reception

8/10 Bagus

Daniel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room service comes straight from the pub next door. Which means yummy pub food and very reasonable prices.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Reception pada tanggal 6 Okt 2023
Hi Daniel,Thanks for taking the time to leave a review and we appreciate your feedback.

8/10 Bagus

Nikki

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Matthew Flinders Hotel pada tanggal 3 Okt 2023
Hi Nikki! Thank you for taking the time to review our Hotel. We are so happy to hear that you enjoyed your time at Matthew Flinders Hotel. We hope to see you soon!

10/10 Sangat Bagus

Kerry

Bepergian bersama keluarga
Disukai: Fasilitas
Clean and generally quiet
Menginap 1 malam pada bulan September 2023
Tanggapan dari Reception pada tanggal 29 Sep 2023
Thank you for staying with us and for taking the time to provde us with your feedback Kerry, it's very much appreciated and we enjoy having you here.

8/10 Bagus

michelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff forgot to empty bathroom bin -full when I arrived -full still after 2 nights stay!
Menginap 2 malam pada bulan September 2023
Tanggapan dari Matthew Flinders Hotel pada tanggal 25 Sep 2023
Thank you Michelle for your feedback. We have addressed the issues regarding the standards of cleanliness and have organised additional team member training to ensure all rooms are cleaned to our acceptable standards. We apologise for the issues you experienced. Warm regards,Matthew Flinders Hotel

10/10 Sangat Bagus

Mary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Close proximity to shopping and freeway
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Reception pada tanggal 14 Jul 2023
Thank you for staying with us and for taking the time to review us. We are glad to hear that you enjoyed your stay. We hope to see you again.

8/10 Bagus

Erin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room was great, very neat & tiday. Very very noisy though, didn't get much sleep unfortunately 😕
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Reception pada tanggal 20 Jun 2023
Thank you for staying with us and for taking the time to provide us with your feedback. We are sorry to hear you weren't able to get much sleep. Please don't hesitate to let us know when there is a noise disturbance so we can address thge situation whilst you're here.

8/10 Bagus

Peter John

Disukai: Kebersihan, kondisi & fasilitas properti
Price and location
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari deb - admin pada tanggal 31 Mei 2023
thanks Peter, hope to see you again soon.

10/10 Sangat Bagus

Ian

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Reception pada tanggal 9 Jun 2023
Thank you for staying with us and for taking the time to provide us with your feedback and we hope to see you again soon.

10/10 Sangat Bagus

Edward

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The venue is good value for money, well located, staff were friendly and helpful
Menginap 1 malam pada bulan April 2023
Tanggapan dari Reception pada tanggal 4 Mei 2023
Thank you for staying with us, we are happy to hear you enjoyed your time with us. We appreciate your feedback and hope you will stay with us again the next time you're in the area.

8/10 Bagus

Paul

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great rooms
Great place to stay and eat even for longer term stays. Rooms are clean and up to date
Menginap 2 malam pada bulan April 2023
Tanggapan dari Reception pada tanggal 25 Apr 2023
Thank you for staying with us, we are very glad to hear you enjoyed your time with us and hope to see you again.

6/10 Cukup Baik

PENELOPE

Menginap 1 malam pada bulan April 2023
Tanggapan dari Reception. pada tanggal 4 Mei 2023
Thank you for taking the time to leave us a review, We appreciate your feedback.

6/10 Cukup Baik

Peter

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan
This property needs to improve in its attention to detail( basic) eg .. showers not cleaned .. Dirty towels from previous occupants left in room .. no- one available for check-in.. we had to wait an extended length of time and had an important appointment to attend
Menginap 1 malam pada bulan April 2023
Tanggapan dari Reception pada tanggal 6 Apr 2023
Hello Peter,Thank you for staying with us and for bringing this to our attention.I will pass your comments on to management and housekeeping to review.We appreciate your feedback and hope you'll consider staying with us again in the future.

8/10 Bagus

stewart

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location for my needs
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Nightcap at The Matthew Flinders Hotel pada tanggal 2 Apr 2023
Thank you for your review!

10/10 Sangat Bagus

Nathan

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Reception pada tanggal 8 Apr 2023
Hello Nathan,Thank you for staying with us, we are happy to hear you enjoyed your stay and hope to see you again.

10/10 Sangat Bagus

Neale

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Reception pada tanggal 14 Mar 2023
Thank you for staying with us, we are happy to hear you enjoyed your stay and hope to see you again.

10/10 Sangat Bagus

Graham

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2023

8/10 Bagus

Jeffrey

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cleaness
Menginap 3 malam pada bulan Januari 2023
Tanggapan dari Reception pada tanggal 4 Feb 2023
Thank you for staying with us, we appreciate your feedback.

4/10 Buruk

YOKE KAN, NARWEE

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
easy parking for the guest of motel but the room aircond doesn't cool.i think are no gas with the aircond.
Menginap 5 malam pada bulan Januari 2023
Tanggapan dari Reception. pada tanggal 28 Jan 2023
Thank you for staying with us, we appreciate your feedback and will have maintenance address the issue.

10/10 Sangat Bagus

Kerry

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy to get to and convenient to where we needed to go
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Reception pada tanggal 17 Jan 2023
Thank you for staying with us, we appreciate your feedback and hope to see you again.

8/10 Bagus

Naomi

Traveler bisnis
Disukai: Staf & layanan
The rooms are quite good but need minor maintenance items attended to - toilet roll holder, light globe blown, damaged iron that I was too scared to use on my clothes.. The kettle was very dirty - inside and out. There is a bit of noise from Warragul Rd. No toaster or microwave. It was convenient to Chadstone and freeways.
Tanggapan dari Reception pada tanggal 22 Des 2022
Thank you for taking the time to leave us a reveiw and informing us of these issues, we will have them taken care of asap.Unfortunately due to council restrictions we are unable to provide cooking appliances such as a toaster or microwave to our guests.We appreciate your feedback and hope to see you again.

10/10 Sangat Bagus

Lochana

10/10 Sangat Bagus

Trevor

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Immaculately clean.
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Reception pada tanggal 13 Des 2022
Thank you for taking the time to leave us a review, we appreciate your feedback and hope to see you again soon.

8/10 Bagus

Jason

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Check in and out was easy. The venue facilities were great and the room was clean and comfy.
Menginap 2 malam pada bulan November 2022
Tanggapan dari Reception pada tanggal 26 Nov 2022
Thank you for staying with us, we appreciate your feedback.

4/10 Buruk

Damien

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Walls are super thin. All night could here noise from the bistro and the room next door we’re having a domestic for a couple of hours.
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Reception. pada tanggal 26 Nov 2022
Thank you for staying with us, we appreciate your feedback.

8/10 Bagus

Amy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy access. Walking distance to train station and shops.
Menginap 2 malam pada bulan September 2022
Tanggapan dari Reception pada tanggal 26 Nov 2022
Thank you for staying with us, we appreciate your feedback.

8/10 Bagus

Joshua

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice, modern and generally quiet rooms in a motel style. Bistro food was decent. Only let down was they accidentally left the beer garden tv on at loud volume over night which woke me and a few other rooms up.
Menginap 2 malam pada bulan September 2022
Tanggapan dari Reception. pada tanggal 26 Nov 2022
Thank you for staying with us, we appreciate your feedback and will take this into consideration for the future.

6/10 Cukup Baik

Leo

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Convenient location but don't stay on a Fri or Sat night as their club and noise runs to 5am.
Menginap 2 malam pada bulan September 2022
Tanggapan dari Reception pada tanggal 26 Nov 2022
Thank you for staying with us, we appreciate your feedback.