Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 131 dari 232 ulasan" "
10 - Sangat Bagus
131
Penilaian 8 - Bagus. 65 dari 232 ulasan" "
8 - Bagus
65
Penilaian 6 - Cukup Baik. 25 dari 232 ulasan" "
6 - Cukup Baik
25
Penilaian 4 - Buruk. 7 dari 232 ulasan" "
4 - Buruk
7
Penilaian 2 - Sangat Buruk. 4 dari 232 ulasan" "
2 - Sangat Buruk
4
9,0/10
Kebersihan
8,0/10
Staf & layanan
8,8/10
Fasilitas
8,8/10
Kondisi & fasilitas properti
Ulasan
8/10 Bagus
Michael
25 Jan 2024
Disukai: Kebersihan
View 10
Restaurants 10
Keys -no wifi ,no luggage rocks,no for cloths,not when we arrived later we got them
One key instad of 2
No explanation how to use intercom system
Nonexplanation how to behave in fire
Well equiped
Very comfortobal stay
Michael
Menginap 8 malam pada bulan Januari 2024
10/10 Sangat Bagus
Dennis
3 Jan 2023
Disukai: Kebersihan, kenyamanan kamar
Perfect spot,great apartment
Dennis
Menginap 4 malam pada bulan Desember 2022
Tanggapan dari FWP pada tanggal 11 Feb 2023
Dear DennisThank you for the fantastic score for your stay at Freshwater Place. We truly value your loyalty and would love to welcome you back in the near future.Warm regards.Guest Services Team
10/10 Sangat Bagus
Dennis
20 Nov 2022
Dennis
Menginap 5 malam pada bulan November 2022
Tanggapan dari FWP pada tanggal 23 Nov 2022
We appreciate the fantastic post-stay rating Dennis. We certainly value your loyalty and would love to see you back soon.Guest Services Team
8/10 Bagus
Tammy
Bepergian bersama teman
24 Apr 2022
Disukai: Kebersihan, kondisi & fasilitas properti
Good location, very clean. The only thing was that couldn’t use the washing machine which was an inconvenience but we managed.
Tammy
Menginap 3 malam pada bulan April 2022
8/10 Bagus
Traveler terverifikasi
9 Jan 2022
Disukai: Kebersihan, kenyamanan kamar
Lady allocated to us was helpful, good location and overall good place.
Traveler terverifikasi
Menginap 4 malam pada bulan Desember 2021
10/10 Sangat Bagus
Traveler terverifikasi
22 Des 2020
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 2 malam pada bulan Desember 2020
10/10 Sangat Bagus
sargon
Bepergian bersama keluarga
23 Jun 2020
Disukai: Kebersihan, kenyamanan kamar
sargon
Menginap 2 malam pada bulan Juni 2020
10/10 Sangat Bagus
C D
Bepergian bersama keluarga
1 Apr 2020
Disukai: Kebersihan, kenyamanan kamar
Great location and service
C D
Menginap 5 malam pada bulan Maret 2020
Tanggapan dari The Southbank Apartments Team. pada tanggal 5 Mei 2020
Dear Valued Guest,
Thank you for booking with us and taking the time to provide us with your 10 out of 10 rating. We are glad to see that our location and service exceeded your expectations.
Best regards.
8/10 Bagus
Traveler terverifikasi
29 Feb 2020
Traveler terverifikasi
Menginap 2 malam pada bulan November 2017
Tanggapan dari The Southbank Apartments Team pada tanggal 18 Mar 2020
Dear Valued Guest,
Thank you for providing us with your rating. We hope you enjoyed your stay with us.
Best regards.
10/10 Sangat Bagus
Traveler terverifikasi
4 Jan 2020
Disukai: Kebersihan, fasilitas
Traveler terverifikasi
Menginap 14 malam pada bulan Desember 2019
8/10 Bagus
Traveler terverifikasi
2 Jan 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and the property is clean and well maintained.
Traveler terverifikasi
Menginap 6 malam pada bulan Desember 2019
Tanggapan dari Robin pada tanggal 8 Jan 2020
Hello,
Thank you kindly for you feedback.
I will pass on this to our teams.
Thank you again,
Kind Regards,
Robin
4/10 Buruk
Traveler terverifikasi
2 Jan 2020
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 3 malam pada bulan Desember 2019
10/10 Sangat Bagus
Traveler terverifikasi
Bepergian bersama teman, Traveler bisnis
16 Des 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
location was amazing and a very nice place to stay.
Traveler terverifikasi
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Robin pada tanggal 29 Des 2019
Hi There,
Thank you so much for your great feedback.
Please come stay with us again :)
Kind Regards,
Robin
8/10 Bagus
Tony B.
10 Des 2019
Disukai: Kebersihan
Great Location ... not easy to check on
We have stayed at Freshwater Place twice. BOTH times it was complicated to "check in." This is because the building is mostly residential ... and front desk does NOT support VRBO clients. The location is perfect and the building is very nice. HOWEVER, you have to watch a video and get approved to use the gym. It takes 30 mins to get approved for a 60 minute workout.
Tony B.
Menginap 2 malam pada bulan November 2019
4/10 Buruk
Traveler terverifikasi
Traveler bisnis
3 Des 2019
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Location is good but the apartment is getting a bit tired and the wifi didn't work at all.
Traveler terverifikasi
Menginap 2 malam pada bulan November 2019
Tanggapan dari GM pada tanggal 30 Des 2019
Thank you so much, please advise of the apartments number so that we can check it and make sure it exceeds your expectations next time.
8/10 Bagus
Traveler terverifikasi
31 Okt 2019
Disukai: Kebersihan
Traveler terverifikasi
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Robin pada tanggal 18 Nov 2019
Thank you kindly for you feedback.
Kind Regards,
The Southbank Apartments Team
10/10 Sangat Bagus
Traveler terverifikasi
Bepergian bersama teman
24 Okt 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable apartment in terrific location. Professionally greeted and introduced into the apartment with ease. Our apartment was on the 25th floor with wonderful views of the river, bay and city.
Will return again and have no hesitation in recommending this apartment number 2509.
Dallas and Toni.
Traveler terverifikasi
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Robin pada tanggal 18 Nov 2019
Dear Dallas and Toni,
Thank you for your amazing feedback.
We endeavor to make our guest have the best experience during their stay with us.
We look forward to see you again.
Kind Regards,
The Southbank Apartment Team
10/10 Sangat Bagus
Traveler terverifikasi
Bepergian bersama teman, Traveler bisnis
13 Okt 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location. Well appointed. Wonderful management team
Traveler terverifikasi
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Robin pada tanggal 18 Nov 2019
Hello,
Thank you for taking the time to tell us of your experience.
Kind Regards,
The Southbank Apartments Team
8/10 Bagus
Traveler terverifikasi
Bepergian bersama teman
6 Okt 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to shops, ammenities and restaurants . The room was fully self contained
Traveler terverifikasi
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Robin pada tanggal 18 Nov 2019
Hello,
Thank you kindly for your feedback.
Do contact us for your next stay :)
Kind Regards,
The Southbank Apartment Team
10/10 Sangat Bagus
Traveler terverifikasi
Bepergian bersama teman
2 Okt 2019
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Brilliant view!! We asked for it in advance, and it made a huge difference
Traveler terverifikasi
Menginap 2 malam pada bulan September 2019
Tanggapan dari Robin pada tanggal 18 Nov 2019
Hello There,
Thank you for your kind review.
Do advise us for your next visit :)
Kind Regards,
The Southbank Apartment Team.
10/10 Sangat Bagus
Traveler terverifikasi
23 Sep 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location is great - central to everything.
The apartment was lovely and had everything we needed.
The service was excellent - friendly, informative and efficient.
We will definitely stay there again and recommend it to friends and family.
Traveler terverifikasi
Menginap 2 malam pada bulan September 2019
Tanggapan dari Robin pada tanggal 18 Nov 2019
Hello,
Thank you for your amazing feedback.
We endeavor to make our guest have the best experience possible.
We look forward to your next visit with us.
Kind Regards,
The Southbank Apartments Team
Great location and amenities. Friend staff and easy check in.
Traveler terverifikasi
Menginap 2 malam pada bulan Agustus 2019
10/10 Sangat Bagus
Traveler terverifikasi
Bepergian bersama teman
1 Agu 2019
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Centrally located, spacious, well-equipped, beautiful garden and indoor pool on the 10th floor, IGA and wide variety of take away food shops right outside.
Traveler terverifikasi
Menginap 2 malam pada bulan Juli 2019
10/10 Sangat Bagus
Traveler terverifikasi
Bepergian bersama teman
31 Jul 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very welcoming when we check in. Place was in the perfect location, very tidy abd had the kitchen needs we required.
Traveler terverifikasi
Menginap 3 malam pada bulan Juli 2019
10/10 Sangat Bagus
Traveler terverifikasi
Bepergian dalam rombongan
29 Jul 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing view's and frendly staff and residants.
Hop,skip and jump to crown !, 😆
Traveler terverifikasi
Menginap 2 malam pada bulan Juli 2019
8/10 Bagus
Alan
27 Jul 2019
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The property was great beautiful views well worth the money...My husband got for me as I have been sick and going through chemo therapy and in and out of hospital and it was my birthday he wanted to surprise me which he did. My husband had organised a couple of family members to meet us at the appartments as he had also made 9pm dinner arrangements at crown casino. As we were getting ready we had foxtel on the tv on the music channel when a couple of family members arrived. As we were about to leave for dinner he received a phone call stating that we are having a party and that we had 15 min to pack our stuff and and leave the premises....as you could imagine we were a little confused about this. We tried to talk to the lady asking what is it we had done to deserve this treatment she insisted we were having a party and we have to leave right away with no refunds. We then showed her There was no party there only 1 friend my mum and dad and my uncle and auntie there and we were just about to walking out the door as we had a 9pm dinner booking. They did not care about this and insisted that we had to leave ASAP she then went and got security we have not long arrived and had the apartment booked for the weekend...due to this happening we missed our dinner arrangements and had to leave ASAP in disbelief. I have never been so disappointed and so disgusted by the treatment we received it was my 49th birthday we are not kids and didn’t deserve to be treated this way very disappoint
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 2 malam pada bulan April 2019
8/10 Bagus
Traveler terverifikasi
31 Mar 2019
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The view was amazing , there was no tooth paste which was annoying Other than that had a good time
Traveler terverifikasi
Menginap 2 malam pada bulan Maret 2019
8/10 Bagus
Traveler terverifikasi
31 Mar 2019
Disukai: Kebersihan, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 2 malam pada bulan Maret 2019
10/10 Sangat Bagus
Traveler terverifikasi
Traveler bisnis
27 Mar 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent amenities. Great location and view.
Felt at home right away, communication and instructions were excellent.
Definitely a memorable stay, will be back again.
Traveler terverifikasi
Menginap 2 malam pada bulan Maret 2019
8/10 Bagus
Traveler terverifikasi
Bepergian bersama teman
27 Mar 2019
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Facilities were great however the induction is quite annoying
Check in was a convoluted process, however the staff were amazing and the view was incredible, I’d stay again in a heartbeat
Helen
Menginap 3 malam pada bulan Maret 2019
10/10 Sangat Bagus
Traveler terverifikasi
17 Feb 2019
Traveler terverifikasi
Menginap 2 malam pada bulan Februari 2019
4/10 Buruk
John
3 Feb 2019
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
John
Menginap 3 malam pada bulan Januari 2019
6/10 Cukup Baik
Traveler terverifikasi
26 Jan 2019
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
If you’re travelling the very annoying thing being there is no where to store your bags before check in and after check out
Traveler terverifikasi
Menginap 2 malam pada bulan Januari 2019
10/10 Sangat Bagus
Kent M.
25 Jan 2019
Perfect Location
Great building, great amenities and amazing location.
Kent M.
Menginap 8 malam pada bulan Januari 2019
8/10 Bagus
Traveler terverifikasi
Bepergian bersama teman
4 Jan 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location Left the car in the car park and walked everywhere. Good security in the building too. The apartment was well set up and the kitchen had plenty of crockery etc.. We didnt cook though. The bed was comfy and the small balcony overlooking the Yarra was great for the NY fireworks. Furniture getting a bit tired and carpet in bad need of stretching plus there was a large crack on the mirror in the bathroom door. The walls could also do with a freshen up. Overall very enjoyable. The guy who met us at the property was great and showed us everything we needed to know. Would definitely stay again.
Traveler terverifikasi
Menginap 2 malam pada bulan Desember 2018
6/10 Cukup Baik
Savanah, Melbourne
Bepergian bersama teman, Bepergian dalam rombongan
12 Nov 2018
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Stay in room 2712
Veiws were good and loaction was great however....
Floor boards had big air bubbles underneath which made some places weird to walk on, broken blinds that couldn't come down, the bench looked like it hadnt been wipped down there was stains and cup marks still on there.. aircon didnt work so the room was veryy hot and couldnt even open no windows or nothing! Oh and one of the wheels on one of the beds was just sitting there so when you sit on it.. it broke!
Then get charged a 50$ weekend check in fee when we checked out that wasn't specified on the site prior to booking! Disappointing is and understatement!! Wouldn't stay here again.
Savanah
Menginap 2 malam pada bulan November 2018
6/10 Cukup Baik
Traveler terverifikasi
29 Okt 2018
Tidak Disukai: Staf & layanan
Great Location, the property interior was nothing like the photo shown to sell it.
Close to convention centre.
The mattress was a bit soft and the shower was a water saver with the flow not very strong.
Better shower in the pool area.
Pool area was great.