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JW Marriott Hotel Mexico City Polanco

5.0 star property
Luxury hotel with bars/lounges and health club

Choose dates to view prices

Photo gallery for JW Marriott Hotel Mexico City Polanco

3 bars/lounges
Breakfast, lunch, dinner served; Mexican cuisine, al fresco dining
Presidential Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, down duvets, pillow-top beds
Outdoor pool, pool loungers
Executive Suite, 1 King Bed, Executive Level | Living area | 49-inch Smart TV with cable channels, TV, Netflix

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Pet-friendly
The current price is Rp5.482.316
Rp6.551.368 total
includes taxes & fees
15 Aug - 16 Aug

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | 1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(36 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

View from property

Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Room, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, down duvets, pillow-top beds

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
Down duvet
  • 150 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Terrace

Executive Suite, 1 King Bed with Sofa bed, Terrace | Living room | 49-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 King Bed with Sofa bed, Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Executive Level

Executive Suite, 1 King Bed, Executive Level | Living area | 49-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 King Bed, Executive Level

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

View from property

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View, Corner

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 King Bed, City View, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Map
Andres Bello No 29, Mexico City, 11560

What's nearby

  • Auditorio Nacional - 3 min walk - 0.3 km
  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Parque Zoologico de Chapultepec - 7 min walk - 0.6 km
  • Chapultepec Park - 7 min walk - 0.6 km
  • Angel of Independence Monument - 4 min drive - 3.4 km

Getting around

  • Auditorio Station - 6 min walk
  • Mexico City Buenavista Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La No. 20 - ‬1 min walk
  • ‪Sirenito - ‬2 min walk
  • ‪Epicentro Mixology Bar - ‬3 min walk
  • ‪Karisma - ‬3 min walk

About this property

JW Marriott Hotel Mexico City Polanco

Luxury eco-certified hotel remodelled in 2023 and located near Auditorio Nacional
Near Paseo de la Reforma and Parque Zoologico de Chapultepec, JW Marriott Hotel Mexico City Polanco provides a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna or the steam room. The on-site Mexican cuisine restaurant, Sendero Polanco, offers breakfast, brunch, lunch, dinner and al fresco dining. In addition to dry cleaning/laundry services and 3 bars, guests can connect to free WiFi in public areas, with a speed of 50+ Mbps.
Additional perks include:
  • A seasonal outdoor pool with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and free bike hire
  • Valet parking (surcharge), express check-out and express check-in
  • Concierge services, a banquet hall and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All 312 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Extra amenities include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch Smart TVs with Netflix and premium channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 20 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 25 per day)
  • Valet parking on site (USD 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 36 for adults and USD 18 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Estación 29
  • Lobby Bar
  • Sendero Polanco
  • Tahona Mezcal Room

Things to do

  • Free bicycle rentals
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • In a state park
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Renovated entire property - November 2023
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • IPod dock
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 36 for adults and from USD 18 for children
  • Fee for in-room wireless Internet: USD 20 per day (rates may vary)
  • Self-parking fee: USD 25 per day
  • Valet parking fee: USD 28 per day
  • Pet fee: USD 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

JW Marriott Hotel Mexico City
JW Marriott Mexico City
JW Marriott Mexico City Santa Fe
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Mexico City Marriott
Marriott Mexico City
JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City Polanco Hotel
JW Marriott Hotel Mexico City Polanco Mexico City
JW Marriott Hotel Mexico City Polanco Hotel Mexico City

Frequently asked questions

Does JW Marriott Hotel Mexico City Polanco have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at JW Marriott Hotel Mexico City Polanco?

As of 4 Aug 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Mexico City Polanco on 15 Aug 2025 start from Rp5.482.316, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Mexico City Polanco pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25 per pet, per night.

How much is parking at JW Marriott Hotel Mexico City Polanco?

Self-parking is available for USD 25 per day. Valet parking is available for USD 28 per day.

What time is check-in at JW Marriott Hotel Mexico City Polanco?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at JW Marriott Hotel Mexico City Polanco?

Checkout is at noon.

Where is JW Marriott Hotel Mexico City Polanco located?

Located in Polanco, this luxury hotel is within a 5-minute walk of Auditorio Nacional and Paseo de la Reforma. Parque Zoologico de Chapultepec and Chapultepec Park are also within 10 minutes. Auditorio Station is 6 minutes by foot and Polanco Station is 12 minutes.

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JW Marriott Hotel Mexico City Polanco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1002 reviews
Rating 8 - Good. 154 out of 1002 reviews
Rating 6 - Okay. 44 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel and a great location Staff made me and my dog feel so welcome and eager to assist
Stayed 2 nights in May 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and convenient. Felt comfortable coming and going. Near popular neighborhoods, attractions, and restaurants.
Stayed 2 nights in May 2025

10/10 Excellent

Nathalye

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and the food was delicious at the hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Victoria

Liked: Property conditions & facilities
This was the perfect place to stay when visiting Mexico City. Our room was, clean, well maintained and quiet. There were lots of great restaurants nearby. There is also a hop on, hop off stop across the road we took advantage of to see the city. The Archeological Museum is in walking distance and worth visiting.
Stayed 7 nights in Apr 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff, clean hotel, and great area.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tammy M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great property in the best neighborhood! Great dining options. The staff was so friendly. Will only stay here on future visits.
Stayed 9 nights in Feb 2025

10/10 Excellent

julieana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Mar 2025

10/10 Excellent

Moe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JW Marriott is top notch

JW Marriott is in an excellent location in Polanco. ALL The staff is very courteous and super friendly. I only have two suggestions for the hotel that I think would make the guests even more comfortable. Provide more drinking water in the rooms. And our pillows were a little too firm. I would like to have softer pillows. Other than that JW Marriott is awesome.
Stayed 5 nights in Apr 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our visit for a concert which was 5 minutes from the Auditorio de Nacional.
Stayed 1 night in Dec 2024

10/10 Excellent

Ruta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location. Would definitely stay there again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond my expectations but so was Mexico city!
Stayed 5 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 8 nights in May 2024

10/10 Excellent

ramiro perez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 3 nights in Nov 2023

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run hotel. Attentive service. Large comfortable room. Great breakfast.
Stayed 7 nights in Nov 2024

10/10 Excellent

Ergun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome experience in this hotel and the area.
Stayed 6 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location with a lot of dining options.
Stayed 4 nights in Mar 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and great staff!
Stayed 1 night in Jul 2023

10/10 Excellent

Brett Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, my third at this location and it will not be my last. The staff is excellent. It’s weird they didn’t ask for a credit card at check in for incidentals. Made it a little confusing because I couldn’t charge anything to the room. Other then that they stay was perfect
Stayed 2 nights in Feb 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, facilities and staff.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best Marriott stays I’ve ever had. The staff were delightful, the food was excellent, and the property itself was impeccable.
Stayed 5 nights in Jun 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area!
Stayed 4 nights in Jul 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location with easy access to museums. Great gym
Stayed 6 nights in Mar 2024