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Reviews of Deluxe Inn

2 out of 5
Deluxe Inn
1307 E Steve Owens Blvd, Miami, OK

Reviews

6.8
Rating 10 - Excellent. 49 out of 159 reviews" "
Rating 8 - Good. 37 out of 159 reviews" "
Rating 6 - Okay. 22 out of 159 reviews" "
Rating 4 - Poor. 20 out of 159 reviews" "
Rating 2 - Terrible. 31 out of 159 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Amy Noel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Didn't feel safe the price was too high for the condition of the room saw bugs in the bathroom
Stayed 1 night in May 2024

8/10 Good

Famous

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the room. Breakfast isn't worth eating but room 1/2 cost of other hotels. Cheap hotel cleaner than more expensive rooms in town
Stayed 2 nights in May 2024

10/10 Excellent

tara

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay it was very clean and the people were very nice. It was a very nice place for the price I only payed $105 for 2 nights so I was very satisfied.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value...friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Neil, Ramona

Stayed 2 nights in Mar 2024

10/10 Excellent

Phillip, Los angeles

Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent no comp
Stayed 1 night in Feb 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price. Always clean. Nice staff. Central to the casinos.
Stayed 1 night in Feb 2024

6/10 Okay

Myron

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed that there was no coffee available either in room or office.
Stayed 1 night in Jan 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

ger

Stayed 1 night in Dec 2023

8/10 Good

Angela

Liked: Staff & service, amenities, property conditions & facilities
Clerk tried to charge me an additional $50 for a supposed cleaning fee upon check-in. Most of the hotels in this town are all owned by owners who are related to one another, so they all do same thing upon check-in. They also try to charge me extra for my legally licensed and registered service dog. They refuse to accept or even look at all of his legal paperwork, despite being offered. This happens a lot in this town. However, I refused to pay or put a large non refundable deposit down and usually they will refuse letting me stay but still take my money. For the first time I told them I was going to call Expedia and let them know the scams these guys are ruining in this town and they backed down. If ya'll could be aware and help stop this scamming by several of the hotels in this area I would appreciate it.
Stayed 1 night in Dec 2023

10/10 Excellent

Angela

Liked: Staff & service, amenities
Been ripped off by several of the other hotels surrounding this property, but this one agreed to the price and what it offered on the Expedia website. No bogus charges, no tripling the cost, no claiming reservation was lost and charged triple the cost, no claiming have to take a dirty room with blood everywhere, no illegally changing for service, do, noillegally charging extra for linens like need a towel in the room but not one at check in, so charged extra cost. No claiming breakfast buffet but only 1/2 a donut & 1 cup of coffee per room max despite double occupancy. This place was just what it said and the stafff where courteous.
Stayed 2 nights in Dec 2023

8/10 Good

Pam

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

Bri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Phill

Stayed 2 nights in Nov 2023

10/10 Excellent

Chue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's cheap but nice and clean. Yes! will book again
Stayed 1 night in Oct 2023

2/10 Terrible

Phill

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst 24 ever
I’d asked for an early checkin and was denied . I was told they were booked but I know for fact that was a lie. The bedspread smelled like urine There were no washcloths or hand towels and just two towels. The worst when the roaches come walking out.
Stayed 1 night in Oct 2023

2/10 Terrible

timothy

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled so bad I almost left. But it was late and we had to deal with it. The room smelled like old sock sweat that was left to ferment.
Stayed 1 night in Oct 2023

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Frances

Travelled with partner
Disliked: Amenities, property conditions & facilities
Their soap doesn't lather up and you have no wash clothes or do not disturb signs
Stayed 2 nights in Oct 2023

6/10 Okay

JASON

Stayed 1 night in Oct 2023

6/10 Okay

Phill

Stayed 1 night in Sep 2023

2/10 Terrible

Scott

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was bugs in the TV did not work
Stayed 1 night in Sep 2023

10/10 Excellent

Mindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Jerry

Stayed 1 night in Aug 2023

6/10 Okay

Samantha, Baxter springs

Travelled with family and small children
Liked: Staff & service
The neighbors upstairs from me was constantly walking around and there was a ball or something heavy rolling around all night and at 6am they would start thumping their music I called office and I guess they said something cause it went from music to stomping
Stayed 1 night in Aug 2023

4/10 Poor

Leanna

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs and roaches
Stayed 1 night in Aug 2023

8/10 Good

Samantha, Baxter springs

Disliked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

Dorina

Stayed 2 nights in Aug 2023

4/10 Poor

Lana

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Bugs all over the room and in the bed sheets. Old food in the dresser drawers. Not a safe feeling with kids. Not worth the money at all.
Stayed 1 night in Aug 2023

10/10 Excellent

Jimm G

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate, Quick check in. Good location. Family operated.
Stayed 1 night in Jul 2023
Response from GM on 28 Jul 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Gm on 28 Jul 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 Terrible

Wyatt

Stayed 1 night in Jul 2023

2/10 Terrible

John

Stayed 1 night in Jul 2023

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from GM on 18 Jul 2023
Thank you for your incredible review! We are delighted to have provided you with an exceptional experience during your stay. Your review means the world to us. We look forward to welcoming you back soon for another memorable visit.

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2023

8/10 Good

Kelci

Stayed 1 night in Jun 2023
Response from GM on 8 Jul 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Okay

Scott

Disliked: Property conditions & facilities
It was near a nice friendly casino I easily earned back every cent I spent on this dang ol room! Bed was comfy, found body hair on my towel.... Would stay again.
Stayed 2 nights in Jun 2023
Response from Gm on 16 Jun 2023
. Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Price & location are a plus. No dislikes
Stayed 2 nights in Jun 2023
Response from Gm on 16 Jun 2023
.Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Sean

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023
Response from Gm on 16 Jun 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

4/10 Poor

Hermann

Disliked: Cleanliness
Stayed 1 night in Jun 2023
Response from Gm on 16 Jun 2023
thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

10/10 Excellent

Jana

Stayed 1 night in May 2023
Response from GM on 16 Jun 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seen a couple roaches on the walls. The toilet was not clean. It look like a male use the bathroom without raising the lid so I had to clean the toilet before I was comfortable enough to use it. I also had to clean the microwave before I could use it due to the fact that there was food caked in the top and on the round glass spinning tray.
Stayed 1 night in May 2023
Response from Jamie on 4 May 2023
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 Good

Edward

Liked: Cleanliness
N/A
Stayed 1 night in Apr 2023
Response from Jamie on 26 May 2023
“Thank you so much for taking the time to leave us feedback.”“Is there anything we can do to improve?”“We hope to see you again soon!”

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Jamie on 4 May 2023
Thank you for taking the time to review your stay at [Deluxe inn]. I'm so glad to hear your experience with us a memorable one and that you enjoyed all of the amenities we offer. See you soon again.

6/10 Okay

Bonnie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Jamie on 4 May 2023
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 Good

Jaclyn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Jamie on 4 May 2023
Thank you for taking the time to review your stay at [Deluxe Inn]. I'm so glad to hear that your experience with us a memorable one and that you enjoyed all of the amenities we offer.pls come back soon.