2/10 Sangat Buruk
Anna
Bepergian dalam rombongan
2 Apr 2026
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The only highlight of this hotel was the staff. The girls at the front desk were really nice to us and try to accommodate despite the terrible condition of our hotel room. The hotel is under renovations so the café and the pool bar everything is closed and under construction. There was drilling going on outside on the roof by our window. They switched us to another room . Then the air conditioner in the new room was leaking . Our entire carpet was wet and smelled and when they tried to move us into a second room , then we saw that room the air conditioner was also leaking. Also the hotel overall is giving old Miami, but it is in terrible condition. We came here just for a few days to be close to a wedding that was happening in South Beach. I will never stay here again and do yourself a favor always contact the property and ask them if it’s under renovation or any type of construction because they failed to mention that when we booked or when we confirmed our reservation. Good thing the manager and the host at the front desk was nice enough to try to move us to another room and gave us a complementary one night because otherwise this hotel property is not worth more than $40 a day and we were supposed to pay $150 per day. terrible do not stay here!!! The hotel owners do not want to list this place as under construction! The place looks nothing like the pictures !! This is a warning to everyone, do not stay here!
Anna
Menginap 2 malam pada bulan Maret 2026
