Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 2207 dari 3376 ulasan" "
10 - Sangat Bagus
2.207
Penilaian 8 - Bagus. 613 dari 3376 ulasan" "
8 - Bagus
613
Penilaian 6 - Cukup Baik. 265 dari 3376 ulasan" "
6 - Cukup Baik
265
Penilaian 4 - Buruk. 147 dari 3376 ulasan" "
4 - Buruk
147
Penilaian 2 - Sangat Buruk. 144 dari 3376 ulasan" "
2 - Sangat Buruk
144
9,0/10
Kebersihan
9,0/10
Staf & layanan
9,0/10
Fasilitas
9,0/10
Kondisi & fasilitas properti
8,8/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Holly
Bepergian bersama teman
5 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a really amazing stay at Loewes. Hotel was really nice and comfortable. Loved that there was free sunscreen by the pool. The beach and pool areas were great.
Holly
Menginap 6 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 6 Mei 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
10/10 Sangat Bagus
Ashleigh
Bepergian bersama keluarga dan anak
4 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loews Miami Beach Hotel is a beautiful hotel and extremely child friendly. We have a 20 month old and the staff we're great with him. They would give him small toys and a coloring book to keep for his entertainment at lunch or breakfast. He got to eat for free at Preston's which is where they have the breakfast. He was even gifted a free ice cream token from front desk for Miami Joe's. The pool has a shallow walk-in area which was perfect for our little one when getting in the water. Not to mention the food was amazing and the room was very comfortable.
Ashleigh
Menginap 4 malam pada bulan April 2024
Tanggapan dari Loews Customer Service pada tanggal 4 Mei 2024
Ashleigh, thank you for taking the time to provide this feedback and we are so pleased to hear you enjoyed your stay. We look forward to welcoming you back to the LOEWS Miami Beach Hotel.
10/10 Sangat Bagus
Sabriya
Bepergian bersama keluarga
4 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We really enjoyed our stay
Sabriya
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Loews Customer Service pada tanggal 4 Mei 2024
Sabriya, we are glad to hear you enjoyed your stay and look forward to welcoming you back to the LOEWS Miami Beach Hotel.
10/10 Sangat Bagus
Marie
Bepergian dalam rombongan
3 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
,,
Marie
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Star Service Agent pada tanggal 4 Mei 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
10/10 Sangat Bagus
Rajiv
Bepergian bersama teman
1 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Superb property and excellent surrounding area
Rajiv
Menginap 3 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 2 Mei 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
10/10 Sangat Bagus
Eugene
Bepergian bersama teman
1 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
very nice hotel
good value for money
Eugene
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Star Service Agent pada tanggal 2 Mei 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
6/10 Cukup Baik
Arthur Ubaka, New Rochelle
Traveler bisnis
1 Mei 2024
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
A tired property. Service was just OK.
Arthur Ubaka
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Loews Customer Service pada tanggal 4 Mei 2024
Arthur, thank you for taking the time to fill out our survey and provide this feedback. We hope to welcome you back to the LOEWS Miami Beach Hotel soon.
10/10 Sangat Bagus
Galyna
Bepergian bersama keluarga
1 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great.
Galyna
Menginap 3 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 2 Mei 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
10/10 Sangat Bagus
David
Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
1 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful experience- friendly and helpful staff is at the top of a long list of things that made this hotel stay wonderful for me and my family.
David
Menginap 1 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 1 Mei 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
10/10 Sangat Bagus
Guillermo
30 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Guillermo
Menginap 2 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 2 Mei 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
10/10 Sangat Bagus
Rena
Bepergian bersama teman
30 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property! The swimming pool, the amenities and the beach is literally right across the way. Restaurants right across the street and up and down the walk. Just honestly overall great experience. Gave a full star for cleaning this because there was dust and hair residue in the room was definitely clean.
Rena
Menginap 1 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 1 Mei 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
10/10 Sangat Bagus
genevieve
Bepergian bersama keluarga dan anak
30 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing hotel and very family friendly. Check in and bell service are friendly and welcoming. Rooms are well appointed with mini fridge. Loved the pool, the shallow area was great for my toddler. On one day they also had games for the little ones. Beach and back boardwalk is relaxing and what makes staying here worth it. South beach area is not nice to walk around though - very dirty and can be sketchy at night.
genevieve
Menginap 3 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 30 Apr 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
8/10 Bagus
Joan, San Antonio
30 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great front desk staff, valet and luggage attendant. Very pleased with housekeeping and friendly staff. Pool was too crowded with guests. An adult pool would be nice.
Joan
Menginap 2 malam pada bulan April 2024
Tanggapan dari Loews Customer Service pada tanggal 4 Mei 2024
Joan, thank you for taking the time to fill out our survey and provide this feedback. We look forward to welcoming you back to the LOEWS Miami Beach Hotel.
10/10 Sangat Bagus
Robert
Bepergian bersama keluarga
30 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
awesome hotel by the beach with waterfront and amazing pool
Robert
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Star Service Agent pada tanggal 30 Apr 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
10/10 Sangat Bagus
Amy
Bepergian dalam rombongan
30 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent customer service from check-in, house keeping, the. restaurant and pool staff. Would highly recommend this hotel!
Amy
Menginap 1 malam pada bulan April 2024
Tanggapan dari Loews Customer Service pada tanggal 30 Apr 2024
Amy, we appreciate the feedback and we hope to welcome you back to the LOEWS Miami Beach Hotel soon!
10/10 Sangat Bagus
Bulent, Mountville
Bepergian bersama teman
29 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It has great location
Bulent
Menginap 2 malam pada bulan April 2024
Tanggapan dari Loews Customer Service pada tanggal 30 Apr 2024
Bulent, we appreciate you taking the time to complete our survey. We look forward to seeing you again at the LOEWS Miami Beach Hotel.
10/10 Sangat Bagus
Deivison
29 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great
Deivison
Menginap 4 malam pada bulan April 2024
Tanggapan dari Loews Customer Service pada tanggal 30 Apr 2024
Deivison, thank you for providing this feedback. We look forward to welcoming you back to the LOEWS Miami Beach Hotel.
8/10 Bagus
Jeffrey, New York
Traveler bisnis
29 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Slightly dated in the particular wing I was in - but otehrwise great hotel!
Jeffrey
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Loews Customer Service pada tanggal 30 Apr 2024
Jeffrey, thank you for taking the time to provide this feedback. We hope to welcome you back soon to the LOEWS Miami Beach Hotel.
10/10 Sangat Bagus
Carrie
29 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Carrie
Menginap 1 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 1 Mei 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
10/10 Sangat Bagus
David
Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
29 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great for kids- great pool
David
Menginap 1 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 29 Apr 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
10/10 Sangat Bagus
Stephany
Bepergian dalam rombongan
28 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great time!
Stephany
Menginap 1 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 29 Apr 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
10/10 Sangat Bagus
Souheil
28 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Souheil
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Loews Customer Service pada tanggal 30 Apr 2024
Souheil, thank you for taking the time to complete our survey. We look forward to welcoming you back to the LOEWS Miami Beach Hotel.
10/10 Sangat Bagus
Stephanie
28 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Stephanie
Menginap 1 malam pada bulan April 2024
Tanggapan dari Star service agent pada tanggal 29 Apr 2024
Thank you for your feedback
10/10 Sangat Bagus
Gregory
26 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Gregory
Menginap 2 malam pada bulan April 2024
Tanggapan dari Erick pada tanggal 28 Apr 2024
Gregory, we are glad you enjoyed your stay with us.
6/10 Cukup Baik
Ari
Bepergian dalam rombongan, Bepergian bersama keluarga
26 Apr 2024
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The area around the property like dining and shopping/going out was awesome. The staff in the pool and beach area were rude/unfriendly.
Ari
Menginap 1 malam pada bulan April 2024
Tanggapan dari Erick pada tanggal 28 Apr 2024
Ari, we're pleased to hear that you enjoyed the vibrant dining, shopping, and nightlife options near our property. However, we apologize for any unfriendly experiences with our pool and beach staff. Your feedback is valuable, and we'll address this issue internally to ensure a more welcoming atmosphere for our guests in the future. Thank you for bringing this to our attention.
10/10 Sangat Bagus
Manuel
Bepergian dalam rombongan, Bepergian bersama keluarga
26 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pretty good hotel!
Manuel
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Loews Customer Service pada tanggal 26 Apr 2024
Manuel, thank you for taking the time to complete our survey. We look forward to welcoming you back to the LOEWS Miami Beach Hotel.
10/10 Sangat Bagus
Neil
Bepergian bersama keluarga
25 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing location, great restaurants, clean hotel. Small pool area for size of hotel
Neil
Menginap 3 malam pada bulan April 2024
Tanggapan dari Loews Customer Service pada tanggal 26 Apr 2024
Neil, thank you for taking the time to fill out this survey. We appreciate the feedback provided and look forward to welcoming you back to the LOEWS Miami Beach Hotel.
10/10 Sangat Bagus
Alvaro
Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
25 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Muy buen servicio, el desayuno delicioso
Alvaro
Menginap 3 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 25 Apr 2024
Gracias por sus comentarios y estamos muy contentos de saber que disfrutó de su estadía con nosotros. ¡Esperamos darle la bienvenida pronto al Loews Miami Beach!
10/10 Sangat Bagus
Hesaam, New York
Bepergian bersama keluarga dan anak
24 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Perfect hotel with a perfect pool, superb customer service, very kids friendly and at a great location.
Hesaam
Menginap 4 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 25 Apr 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
10/10 Sangat Bagus
Regina
24 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Regina
Menginap 2 malam pada bulan April 2024
Tanggapan dari Star service agent pada tanggal 25 Apr 2024
Thank you for your feedback!
10/10 Sangat Bagus
Ludmila
24 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ludmila
Menginap 5 malam pada bulan April 2024
Tanggapan dari star service agent pada tanggal 25 Apr 2024
Thank you for your feedback
10/10 Sangat Bagus
Jordan
Bepergian bersama keluarga
23 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We visit this property several times a year. You are greeted upon arrival by the attendees concierge is ready to check you in. They give it small gift bags to the younger children and there is a ton for the kids to do. It is a great hotel for adults and for children. The food in the restaurants and at the pool is delicious. And definitely reserve a cabana at SOAK where Paul, Jaqueline, Radost and Sonia will take care of your every need throughout the day. They are the absolute best.
Jordan
Menginap 3 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 24 Apr 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
8/10 Bagus
Richard
Bepergian bersama keluarga
22 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel is very central. Front Desk could be more client oriented.
Richard
Menginap 2 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 22 Apr 2024
Thank you for your feedback!
6/10 Cukup Baik
Gabriel, New york
Bepergian bersama keluarga dan anak
21 Apr 2024
Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
Had to change rooms since ours was so dirty. Baby’s crib was stained and dirty too, very unfortunate. Not many friendly/helpful staff. Refrigerator key was not given to us, had to ask someone from reception to get us one by the end of the day. Beach and pool service only start at 11am, seems so late, especially being a family friendly hotel. We definitely expected more.
Shoutout to Luis in security who found our 3 missing baby shoes!!
Gabriel
Menginap 6 malam pada bulan April 2024
Tanggapan dari Loews Customer Service pada tanggal 22 Apr 2024
Gabriel, we appreciate you taking the time to complete our survey and provide this feedback. We will be sure to pass this information along to our other teams. We hope to welcome you back to the LOEWS Miami Beach Hotel.
10/10 Sangat Bagus
Yuqi
Bepergian bersama keluarga
21 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean room. Walk distance to ocean drive and lincoln road. Very convenient. Staff is helpful.
Yuqi
Menginap 2 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 21 Apr 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
10/10 Sangat Bagus
Tanya M
21 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Book this hotel. You won’t regret it. If I had a complaint, it’s that everything on property is expensive. But you’re in the middle of South Beach so everything is expensive everywhere. I purchased three drinks by the pool and was out of $100
Tanya M
Menginap 1 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 21 Apr 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
10/10 Sangat Bagus
Stephanie, North Smithfield
20 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service, my room got messed up and they offered to either accommodate or have a credit for a massage I opted for the massage. Which was superb. Truly recommend and will be my only place to stay while in Miami
Stephanie
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Star Service Agent pada tanggal 21 Apr 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
10/10 Sangat Bagus
Julian
Bepergian bersama keluarga
20 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Can’t find anything to complain, everything was perfect, will go again.
Julian
Menginap 3 malam pada bulan April 2024
Tanggapan dari Star service agent pada tanggal 25 Apr 2024
Thank you so much for your kind words and amazing feedback. It was such an honor servicing you throughout your entire stay
10/10 Sangat Bagus
Vladislav
Traveler bisnis
19 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel. Very friendly and flexible staff. Great location and service.
Vladislav
Menginap 1 malam pada bulan April 2024
Tanggapan dari star service agent pada tanggal 20 Apr 2024
thank you for your feedback! we really appreciate it
10/10 Sangat Bagus
Paul
17 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Paul
Menginap 3 malam pada bulan April 2024
Tanggapan dari star service agent pada tanggal 18 Apr 2024
thank you for your feedback!
10/10 Sangat Bagus
Ronnie
Bepergian bersama keluarga
17 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I didn’t like having to pay so much for parking.
Ronnie
Menginap 1 malam pada bulan April 2024
Tanggapan dari Loews Customer Service pada tanggal 18 Apr 2024
Ronnie, thank you for your feedback we will be sure to pass this information along to the corresponding department. We hope to welcome you back to the LOEWS Miami Beach Hotel soon.
10/10 Sangat Bagus
Stephanie
Bepergian bersama keluarga
16 Apr 2024
Disukai: Kebersihan, staf & layanan
All around 5 stars!!
Stephanie
Menginap 1 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 16 Apr 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
10/10 Sangat Bagus
Sergio
15 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I had a wonderful experience with Loews hotel !
I’ll recommend this hotel to all my friends.
Sergio
Menginap 3 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 16 Apr 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
10/10 Sangat Bagus
Ghaith
Bepergian bersama keluarga
15 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awsome
Ghaith
Menginap 3 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 16 Apr 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
6/10 Cukup Baik
Alexander
Bepergian bersama keluarga
15 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Very good location, nice loby, pool, access to the beach. Room is very small, mirrors in the room, bathroom in poor condition; tiles are broken,bath better to be replaced by shower, silicon doesn’t look new, it all need to be renovated...
Alexander
Menginap 4 malam pada bulan April 2024
Tanggapan dari Erick pada tanggal 15 Apr 2024
Alexander, we're glad to hear that you appreciated our hotel's prime location, inviting lobby, pool, and beach access. However, we apologize for any disappointment with the size of the room and the condition of the bathroom. Your feedback regarding the need for renovations and improvements will be taken into consideration as we strive to enhance our guests' experiences. Thank you for sharing your thoughts with us.
2/10 Sangat Buruk
Alina
Bepergian bersama keluarga
14 Apr 2024
Tidak Disukai: Staf & layanan
Never again - Horrifying experience!!! Incompetent staff and very nasty. My daughter and I were accused of making too much noise just trying to open our door at night as we were looking for our card key after a posh dinner at Rao's by a disgruntled neighbor- that then turned into being accused and threatened by security that my daughter threatened the neighbor. Lord it was scary and we did not feel safe after that. The pool was filled to helm with little kids ( a mother myself ) still can't justify $700 a night for getting peed on by a little one when I went in pool and there was barely any room in the pool. On top of that they charged an entire mini bar use we never touched. After the horrifying experience I checked out early and we moved to an amazing hotel instead. A friend that I made that works at that hotel suggested the other hotel - and they also confirmed staff is poorly trained in this establishment. Stay at the W south beach or the Ritz or anywhere else - Never ever again Loew's - disgraceful and shame on you
Alina
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Erick pada tanggal 15 Apr 2024
Alina, we're truly sorry for the distressing experience you had during your stay. Your feedback is deeply concerning, and we'll address these issues internally to ensure they are not repeated. We appreciate you sharing your experience, and we understand if you choose not to stay with us again.
2/10 Sangat Buruk
Dana
14 Apr 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Dana
Menginap 2 malam pada bulan April 2024
10/10 Sangat Bagus
Madeline
Bepergian bersama keluarga dan anak
13 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing location, very kid friendly. Poolside food was delicious. Overall enjoyed our experience. Pool was packed when we visited the Monday after Easter.
Madeline
Menginap 1 malam pada bulan April 2024
Tanggapan dari Loews Customer Service pada tanggal 14 Apr 2024
Madeline, we appreciate your feedback and will pass this information to the correct departments. We look forward to seeing you at the LOEWS Miami Beach Hotel once again.
10/10 Sangat Bagus
marko
13 Apr 2024
marko
Menginap 7 malam pada bulan April 2024
Tanggapan dari Star Service Agent pada tanggal 4 Mei 2024
Thank you for your feedback and we are very pleased to hear you enjoyed your stay with us. We hope to welcome you back to the Loews Miami Beach soon!
8/10 Bagus
nadege
Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
13 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
rien pour poser les valises
on signale qu on arrive à 3 avec une enfant de 5 ans et pas de lit sup
on doit partager un king size et d ailleurs la taille de la chambre ne permettait pas l ajout d un petit lit
nadege
Menginap 4 malam pada bulan April 2024
Tanggapan dari Loews Customer Service pada tanggal 14 Apr 2024
Nadège, merci d'avoir pris le temps de répondre à notre sondage et vos commentaires sont grandement appréciés. Nous transmettrons ces informations au service concerné afin d'améliorer notre service. Nous sommes impatients de vous accueillir à nouveau au LOEWS Miami Beach Hotel.