Eksterior

Ulasan untuk Country Inn & Suites by Radisson, Coon Rapids, MN

2.5 out of 5
Country Inn & Suites by Radisson, Coon Rapids, MN
155 Coon Rapids Blvd NW, Coon Rapids, MN

Ulasan

6,8
Penilaian 10 - Sangat Bagus. 198 dari 1000 ulasan" "
Penilaian 8 - Bagus. 309 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 215 dari 1000 ulasan" "
Penilaian 4 - Buruk. 173 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 105 dari 1000 ulasan" "

6,8/10

Kebersihan

7,6/10

Staf & layanan

6,8/10

Fasilitas

6,2/10

Kondisi & fasilitas properti

6,6/10

Ramah lingkungan

Ulasan

4/10 Buruk

Crystal

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Property is old and undergoing renovations. Lobby is done and the pool is closed all of May. Rooms are old and furnishings are outdated and broken. We had to move rooms because the AC was blown out and outlets did not work. Staff was friendly though!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Linda E - Manager pada tanggal 22 Mei 2024
Thanks for taking time to give a detailed review. The pool is undergoing renovations and will be back up in running the first week of June. We do have new furniture for all rooms coming by the end of the summer! Please rejoin us again after full renovations!

10/10 Sangat Bagus

Ray

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel, will be staying again.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Linda E - Manager pada tanggal 12 Mei 2024
Thank you for your positive review! I am glad you enjoyed your stay and will be looking forward to you staying with us again!

10/10 Sangat Bagus

John

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I came into town for one night to pick up some parts for my car. I booked with Country Inn & Suites as I have in other places and not been disappointed. The staff was very helpful and courteous, the rooms clean and comfortable. My only suggestion would be that they put up a sign that could be seen from street as it sits back off the street and is easy to miss. I would stay there again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Linda E - Manager pada tanggal 29 Apr 2024
Thank you for the review! I am glad our staff and hotel room conditions exceeded your expectations!

8/10 Bagus

Ricky

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
The elevator might not be safe it makes sounds at the end plus the 3rd floor ice vending machine is broken
Menginap 1 malam pada bulan April 2024
Tanggapan dari Linda E - Manager pada tanggal 14 Apr 2024
Thank you for your response. Maintenance will be addressing the concerns for elevator and ice machine problems. We appreciate the feedback! We hope to make your next stay more memorable!

10/10 Sangat Bagus

Mike

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Linda E - Manager pada tanggal 15 Apr 2024
Thank you for the review! We are glad you enjoyed your stay!

4/10 Buruk

Josh

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The hotel is clean and respectful. However, after finding out that the door to my room did not clasp close. I could push the door open without using the key card. This was found out after sleeping in the room all night. I spoke to the front desk about it. This conversation was at approximately 8:00 am. I was told they would have a maintenance guy look at it. I got back from my conference at around 8:45 pm. I found the door was still not fixed. The person working the front desk came to my room and saw what I was talking about. I asked why it wasn't fixed and he had no answer. I then asked if I could get a new room or will it be fixed. I once again was told the maintenance guy would come up right away. I fell asleep around 11:45 pm and still had not seen a maintenance guy. The following morning I spoke to the same person at the front desk and got nothing but excuses. I then asked if people's security was important because their follow thru was not showing it to be important. After 24 hours of getting no where I was then told that a manager would call me. This never happened as well. I would strongly encourage people to consider how this hotel handles the security of their customers when choosing a hotel to stay at.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Linda E - Manager pada tanggal 8 Apr 2024
Thank you for your response. I am saddened to hear about your experience with your door. I would love to hear from you, as I was not aware of the situation. We do take hotel security seriously. I promise this will be looked and taken care of in a timely manner. Please reach out to me with any other concerns.

10/10 Sangat Bagus

Ranell

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Linda E - Manager pada tanggal 26 Apr 2024
Thank you for your review! We hope to see you again soon!

8/10 Bagus

Maria

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front staff check in and check out were very nice and friendly. Breakfast was good and staff kept it stocked and the tables clean. New carpet in the hallways. New updated bathroom in my room. Were nice to see. Sink drain was slow to drain. Curtains would have liked the room darkening curtains across the whole window. It was to light in my room. Mattress was to hard for me. Pillows were good.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Linda E - Manager pada tanggal 1 Apr 2024
Thank you for your response. We will definitely have maintenance look into these issues for a better experience next time!

10/10 Sangat Bagus

Jodi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was amazing!!! I had an issue and they resolved it immediately!!! Will start again!!!
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Linda E - Manager pada tanggal 1 Apr 2024
Thank you for your kind words about the staff and hotel. We appreciate you taking the time to give us a review and hope to see you again!

2/10 Sangat Buruk

April

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Light didn’t work peace’s of hair and bath tub also you look out the window in see wood everywhere terrible look
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Linda E - Manager pada tanggal 25 Mar 2024
I am very sorry to hear that your stay did not meet expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Thank you for the review and hopefully you can give us another chance in the future!

4/10 Buruk

Jacquelyn, Coon Rapids

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Linda E - Manager pada tanggal 20 Mar 2024
Thank you for your response!

10/10 Sangat Bagus

Janice

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is awesome
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Linda E - Manager pada tanggal 16 Mar 2024
Thank you for your review! I am happy to hear that our staff exceeded your expectations!

10/10 Sangat Bagus

Guerra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Suitable.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Linda E - Manager pada tanggal 16 Mar 2024
Thank you for the review. We greatly appreciate the feedback!

6/10 Cukup Baik

Delwin

Disukai: Staf & layanan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Linda E - Manager pada tanggal 16 Mar 2024
Thanks for review! We hope next time we can exceed your expectations.

6/10 Cukup Baik

Mitchell

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Linda E - Manager pada tanggal 28 Feb 2024
Thank you for taking the time to give us a review!

6/10 Cukup Baik

KeyAnya

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
My tv did not work the entire time, i let the staff know and all they gave me was a new remote that also didn’t work. I was just told sorry and maintenance would be informed. No resoltion
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Linda E - Manager pada tanggal 13 Feb 2024
HI, I am sorry to hear about your unresolved issue with your TV. I will personally ensure that all your complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then.

8/10 Bagus

Cathy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Linda E - Manager pada tanggal 9 Feb 2024
Thank you for the review! Much appreciated!

4/10 Buruk

donald

Bepergian dalam rombongan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Dont stay here
Noisy, clientel sketchy, didnt feel safe
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Linda E - Manager pada tanggal 9 Feb 2024
Thank you for taking the time to give us a review. I am sorry to hear your stay was not up to par. We are placing additional key locks on our outside doors and through the building for everyone's safety.

10/10 Sangat Bagus

Jan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay- best breakfast!!!
We always like to stay here when we get in the area because of their amazing breakfasts and cleanliness. Your breakfast lady is awesome!!!! Thank you!!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Linda E - Manager pada tanggal 10 Feb 2024
Thank you so much for the positive review. We strive for every stay to be this memorable!

2/10 Sangat Buruk

Kristina

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Linda E - Manager pada tanggal 9 Feb 2024
We appreciate your business and the review. Please reach out to the hotel directly to express any concerns you may need to have resolved!

8/10 Bagus

Alena

Disukai: Staf & layanan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Linda E - Manager pada tanggal 9 Feb 2024
Thank you for the review! Much appreciated!

6/10 Cukup Baik

Jennifer

Disukai: Kebersihan
Tv didn’t work properly but overall not too bad for the price
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Linda E - Manager pada tanggal 10 Feb 2024
Thank you for taking the time to leave a review. We have currently just switched TV providers! We hope this won't be an issue in future stays!

6/10 Cukup Baik

Tracy

Bepergian bersama keluarga
It smelled like sewer gas and when we tried to tell the front desk person he just said no we don’t have that problem here but we know what that smell is and it took about 30 mins for him to come to front desk to check us in. The room was nice. The building was under construction, I get things happen but were frustrated that he didn’t even care to recognize how bad the smell was it was bad. Otherwise everything else was good. I will likely stay there again hoping at that time the construction will be done. It was very convenient and breakfast was awesome!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Linda E - Manager pada tanggal 10 Feb 2024
Thank you for leaving a review. I am sorry some parts of your stay were not up to standard. We appreciate the feedback as we strive to make sure every guest is happy every time. We hope to see you again in the future after renovations!

6/10 Cukup Baik

Matt

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Looking better in the New Year
Hotel is still in the midst of a renovation. While the decor is looking good, they seem to have left the beds for last. Whether that's a choice or a supply chain issue is unknown to me. Still a good stay for the price.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Linda E - Manager pada tanggal 9 Feb 2024
Thank you for the detailed review. Hopefully by May all renovations will be completed. We hope to see you again soon!

8/10 Bagus

Lisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice staff and accommodating
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Linda E - Manager pada tanggal 9 Feb 2024
I am glad to hear our staff was very helpful and accommodating! We hope you can join us again.

6/10 Cukup Baik

Mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Linda E - Manager pada tanggal 9 Feb 2024
Thank you for the review! We appreciate it!

6/10 Cukup Baik

Kalia

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Linda E - Manager pada tanggal 9 Feb 2024
Thank you for the rating!

10/10 Sangat Bagus

Khalilah

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Linda E - Manager pada tanggal 9 Feb 2024
We appreciate the outstanding review! We hope to see you again soon!

4/10 Buruk

Candus

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
There was construction and the room we were in was not even finished. No trim or baseboards on the walls
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Linda E - Manager pada tanggal 9 Feb 2024
Thank you for your review. We are trying to get through renovations in a timely manner. We appreciate your patience and hope to see you again once we have fully renovated.

2/10 Sangat Buruk

Tami

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Very loud and partly being renovated
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Linda E - Manager pada tanggal 9 Feb 2024
I apologize for this experience. We are currently replacing carpet in all the of the rooms. We will be getting new furniture as well soon! Hope we can see you when renovations are finished!

10/10 Sangat Bagus

Jennifer L

Bepergian bersama keluarga
Disukai: Fasilitas
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Linda E - Manager pada tanggal 9 Feb 2024
We appreciate the outstanding review! We hope to see you again soon!

2/10 Sangat Buruk

Lydia

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Linda E - Manager pada tanggal 9 Feb 2024
We appreciate your business and the review. Please reach out to the hotel directly to express any concerns you may need to have resolved!

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Won’t be returning
When I was trying to check in no one was around to check me in. I stood around for at least 20 minutes. The place is under construction and a complete mess that would have been nice to know. It’s also run down the rooms are beat.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Linda E - Manager pada tanggal 19 Des 2023
Thank you for your feedback. Hopefully you can check out the rooms after our major renovation!

10/10 Sangat Bagus

Euphemia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was great
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Linda E - Manager pada tanggal 19 Des 2023
We appreciate your feedback! Hope to see you again soon!

10/10 Sangat Bagus

William

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property is a great value
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Linda E - Manager pada tanggal 5 Des 2023
Thank you for the positive feedback! We look forward to you staying with us again!

2/10 Sangat Buruk

Bruce

Disukai: Fasilitas
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
They say it's been rebuilt but it looks terrible and the rooms are not clean is what they used to be and serves as terrible
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Linda E - Manager pada tanggal 5 Des 2023
Thank you for the feedback. We will be undergoing construction for the rest of the year. Hopefully we can make your stay more positive next time! Please reach out with any questions or concerns!

8/10 Bagus

Lisa

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Linda E - Manager pada tanggal 9 Feb 2024
We appreciate the outstanding review! We hope to see you again soon!

2/10 Sangat Buruk

brittany

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Don’t!
This place was horrible. Flooring was torn up, construction stuff everywhere, numbers taped to doors, doors uncloseable, stained carpets and beds. Safety was an issue as a solo female and staff were a little intrusive into asking you personal details of what you were doing in town. Wanted to turn right back around.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Linda E - Manager pada tanggal 30 Nov 2023
Thanks for your response, we are waiting for new signage to come in. Material is on back order; we have replaced those numbers. New furniture is also on back order, choice was supposed to send in July. These things are out of our control. Brand new furniture is going in all rooms. We are currently still undergoing a 2-million-dollar renovation, we hope you can join back once is all finished! New carpet is going in as well (as you can clearly see).

10/10 Sangat Bagus

Annie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I enjoy my stay.
Menginap 6 malam pada bulan November 2023
Tanggapan dari Rick P pada tanggal 28 Nov 2023
Thank You for your Feedback.

2/10 Sangat Buruk

Erika A

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
People across the hallway were fighting
Menginap 2 malam pada bulan November 2023
Tanggapan dari Rick P pada tanggal 28 Nov 2023
Thank your feedback.

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Linda E - Manager pada tanggal 22 Nov 2023
Thank you for taking the time to give us a review!

6/10 Cukup Baik

Kathy

Menginap 1 malam pada bulan November 2023
Tanggapan dari Linda E - Manager pada tanggal 20 Nov 2023
Thanks for your response!

6/10 Cukup Baik

Kara

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
the breakfast was nice
Menginap 1 malam pada bulan November 2023
Tanggapan dari Linda E - Manager pada tanggal 12 Nov 2023
Thanks for taking the time to give us a review! We hope to see you again!

4/10 Buruk

KEITH

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Room heater very noisy, non smoking room smelled of smoke. Cotton travel bags left on the floor had to be washed because of the smell. Flooring was being replaced all over the building. Exit stair cases weren’t safe to use. Construction materials everywhere. Mattress was poor quality.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Linda E - Manager pada tanggal 9 Nov 2023
Thank you for your response. Hopefully you can join us back after renovations!

4/10 Buruk

Everly

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Linda E - Manager pada tanggal 9 Nov 2023
Thanks for the rating!

4/10 Buruk

Sue

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Biscuits and gravy was delicious. Property is unsafe. Stairway steps are loose when you step on it. They have construction wood against the stair rails which is hazardous. Carpets in room and super dirty and it was just super noisy. Pools looks dirty. Theyve been having construction supposedly going on for almost year now but there is no one there working during the day on anything. Its just there.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Linda E - Manager pada tanggal 5 Nov 2023
Thanks for giving us a review. I will have maintenance look into the issue with the stairs. We try not to have construction crew in over the weekend, so guests can have a more relaxing and enjoyable time. Also, it is our busiest time. We hope you can appreciate these efforts. Please check us out again after remodel!

4/10 Buruk

Gretchen

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Linda E - Manager pada tanggal 5 Nov 2023
Thanks for your response!

8/10 Bagus

Ryan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Linda E - Manager pada tanggal 5 Nov 2023
Thanks for taking the time to rate us!

4/10 Buruk

Alison

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not worth the price
Hotel is being renovated and we weren’t made aware of that. Room smelled. Sheets looked like they had blood stains, hair clogging the bathroom shower, and due to no carpet in the hallway housekeeping voices were extremely loud in the early morning.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Rick P pada tanggal 30 Okt 2023
Sorry for your Experiance.

8/10 Bagus

Summer

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is currently being remodeled so the halls are missing their carpet. Our room was nice but I was confused to why we booked and paid for a king size room but upon check in were given a room with two queens. When asked we were told they didn't have a King room cleaned... we did not check in til 8:45pm so that was a bit discouraging.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Linda E - Manager pada tanggal 26 Okt 2023
I am sorry to hear about your experience. I hope you can join us after renovations! Please reach out for any other concerns!