All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 114 out of 1000 reviews" "
10 - Excellent
114
Rating 8 - Good. 115 out of 1000 reviews" "
8 - Good
115
Rating 6 - Okay. 183 out of 1000 reviews" "
6 - Okay
183
Rating 4 - Poor. 214 out of 1000 reviews" "
4 - Poor
214
Rating 2 - Terrible. 374 out of 1000 reviews" "
2 - Terrible
374
4.8/10
Cleanliness
6.0/10
Staff & service
4.4/10
Amenities
4.4/10
Property conditions & facilities
4.8/10
Eco-friendliness
Reviews
8/10 Good
Gary
20 May 2024
Liked: Cleanliness, staff & service
Inexpensive and well staffed. The TV in my room did not work properly - bad speaker/sound - so I went out to see a movie at a local AMC theater.
Gary
Stayed 1 night in May 2024
2/10 Terrible
Jennifer
Travelled with family
16 May 2024
Disliked: Amenities
We did not stay, it was dirty and in poor repair. We made other arrangements
Breakfast was basically nothing. Didn’t have bowls for the cereal. Pool area cold and hot tub closed. TV was not clear and channels were not always available.
They are the guests who have reservation to stay in the hotel . We maintain the security of the hotel . There are cameras installed all over the property so there is no need to get scared.
I can’t even explain how bad it was there were flies in my room when I entered absolutely disgusting
Katie
Stayed 3 nights in Apr 2024
Response from ss on 22 Apr 2024
It would have been better if you would have talked about this with the hotel staff they might have provided you another room. But really aplogise for the inconvenice caused.
8/10 Good
Benjamin, white Bear Lake
17 Apr 2024
Benjamin
Stayed 3 nights in Apr 2024
8/10 Good
Benjamin, white Bear Lake
16 Apr 2024
Liked: Cleanliness, staff & service
Benjamin
Stayed 2 nights in Apr 2024
8/10 Good
Ramon
15 Apr 2024
Liked: Cleanliness, staff & service
Just needed a bed. If you’re a light sleeper, then I wouldn’t recommend it.
Ramon
Stayed 3 nights in Apr 2024
Response from ss on 22 Apr 2024
Sorry for the inconvenience caused but we maintain silence in the hotel. Might be , you require complete silence .
6/10 Okay
Michael, Brooklyn Park
10 Apr 2024
Liked: Cleanliness, staff & service
Lack of Vending Machine choices.
Michael
Stayed 1 night in Apr 2024
8/10 Good
Julian
5 Apr 2024
Julian
Stayed 1 night in Apr 2024
6/10 Okay
Nanette, Butte
26 Mar 2024
Disliked: Cleanliness
Has smoking rooms
Nanette
Stayed 1 night in Mar 2024
Response from ss on 22 Apr 2024
Yes , we have smoking rooms but there is no smoking zone in the common areas so you need not worry about it
Guy at the desk was a good dude but the place is a drug den
Paul
Response from ki on 21 Mar 2024
it is sad to hear your views. But we are maintaining this hotel for a long time now and known as one of the good hotels of the city. We will be more vigilant now . Thanks for feed back
Walked into this place with my 20 year old daughter. It was filthy so dirty and sketchy. A man was smoking a joint sitting in the hallway. A mother had a screaming baby in a stroller and was smoking with the guy on the floor. We got into the king room and instantly weed smoke all over in our room it smelled terrible. The king bed was two twins pushed together with an egg crate mattress and no bedspread. Turned around and walked out. Told the desk clerk who was very kind and he said he’d refund my room. However it’s been 10 days and still no deposit refund.
Tracy
Stayed 2 nights in Mar 2024
Response from ki on 21 Mar 2024
It is sad to hear that you did not feel comfortable staying at the hotel. The refund is already given to you and nothing is charged from you
First room toilet didnt flush. 2nd room was dirtier and more beat up than the first but I was so tired I didnt want to deal with it. I didnt really feel things were hazardous though until the 3rd night at 11pm... the hotel actually caught on fire! Yes you read that right, FIRE! Whether it was a guest or the hotel itself or a combination of both, the only thing I'm happy about is at least the fire alamrs worked! Needless to say, DO NOT STAY HERE.
Michelle
Response from ki on 21 Mar 2024
We are sorry for the inconvenience caused to you because of the Fire in the hotel. It happened accidently and luckily we could control over it without any serious injuries as the hotel is fully equipped with Fire control facility. We are a reputed hotel and known for providing good facilities to our guests. All we can say is that accidents do happen but it was not at all due to negligence , it was accidently. Regarding the room condition, we really focus on he cleaning part. Might be it got unnoticed by the cleaning staff. We apologies for the same.
6/10 Okay
Kesha
4 Mar 2024
Liked: Cleanliness, staff & service, amenities
Nice property,convient but i saw a bedbug
Kesha
Stayed 2 nights in Mar 2024
Response from rr on 2 Apr 2024
Sorry for the inconvenience caused due to bed bug but we checked the bed , we couldn't find anything like that.
You get what you pay for. The room definitely needs some updating, lots of visible wear and tear. Found some hair pins scattered on the carpet, bathroom floor was pretty gross looking. TV only had a few channels with a mediocre connection.
Adrianna
Stayed 1 night in Jan 2024
Response from ss on 19 Mar 2024
At our hotel, we are properly taking care of the cleanliness. The room in which you stayed was a basic room but it is clean. We are sorry if you didn't find it clean, might be a mistake from the hotel staff. Sorry for the inconvenience.
Easy to book and stay, no real issues. Staff could have gotten check-in information from me earlier. And when I tried, they were not at the front desk. They need to make sure they are cleaning under the beds better. Some inconvenience, but overall, it was cool.
Proper care was not taken with our room. The mirror was crooked, there was a hole in the bathroom wall and the bed was uncomfortable and sunk in. Worth $65 a night? Not sure if I will stay there again.
Found needles underneath bathroom sink, brought down to desk staff. Didn't even offer a discount or to switch our room. I've worked in hotel hospitality for over 27. Thank God only one night spent
Jessica
Stayed 1 night in Jan 2024
4/10 Poor
Kelly
5 Jan 2024
Kelly
Stayed 3 nights in Dec 2023
4/10 Poor
James
3 Jan 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
clean but tv did'nt work
James
Stayed 3 nights in Dec 2023
2/10 Terrible
Jeremy
Travelled with family, Travelled with family and small children
I had to checkout immediately because of the condition of the hotel, the room had muled and spider net, carpet turned black because of dirty, it had horrible smell, door had damages, walls has something that looks like human west.
Mohamoud
Stayed 1 night in Dec 2023
6/10 Okay
Pam
25 Dec 2023
Disliked: Amenities
Convenient. Some lights didn't work and toilet seat was nearly off, crumbs under bed and a faint stench of mildew.