Hotel Best Western di Mokena

"Overall not a good experience. "

"This hotel is in the heart of everything. Restaurant from Benihana's to Chipotle. Shopping centers are also at a large variety. This hotel does offee breakfast, eats sausages/ham, oatmeal, cereal, coffee and juice. I came from out of town and did a staycation with my mom and she enjoyed herself. She raved about the comfortableness of the bed and the breakfast she love everything about it. Staff was attentive and extremely polite. Requested towels and was taken care of immediately. I felt valued...

"Fresh breakfast, clean and good smelling rooms, excellent customer service "

"On the first night there my sheets had a couple stains on them and there were a couple of red hairs in my bed which caused me to just sleep on top of the covers. Some of the ceiling tiles were out of place above the shower. I ended up fixing the ceiling tiles to the point where they were put back into place. The second night I was there they actually swapped the bed sheets out."

"We love it there clean professional room was great home away home "

"Clean room & hotel. The #1 Best Western we've ever stayed in. Good breakfast."

"This was the worst hotel stay I’ve ever had. The room was filthy, with dirty carpet and so much moisture that even setting the AC to 60 didn’t help. I didn’t know where to sit because the room felt so unclean. Mid-shower I realized there was no shampoo or conditioner and had to use face wash until it was replenished. We stayed out as late as possible just to avoid being in the hotel. When we returned around 9 PM, I saw a huge rat—not a mouse—running between the bushes and the hotel’s front...

"Good. Love the quietness"