Cottage, 5 Bedrooms, Kitchen, Garden Area | Private kitchen | Microwave, toaster, cookware/dishes/utensils, cleaning supplies

Reviews of Motuoapa Bay Chalets

3.5 out of 5
Motuoapa Bay Chalets
16 Tangitu St, Motuoapa, Waikato

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 55 reviews" "
Rating 8 - Good. 16 out of 55 reviews" "
Rating 6 - Okay. 3 out of 55 reviews" "
Rating 4 - Poor. 2 out of 55 reviews" "
Rating 2 - Terrible. 0 out of 55 reviews" "

9.4/10

Cleanliness

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our 5 year old twin boys LOVED the trampoline and play structure that was right behind our unit. The chalet had everything we needed. Some of the furniture/carpet could use an upgrade.
Stayed 2 nights in May 2024
Response from LKNZ Team on 20 May 2024
Hi Carla, thank you for your review. We are pleased to hear that your boys loved the trampoline and playground . We hope to see you again soon for another visit.

8/10 Good

Rodney

Liked: Cleanliness
Bed was comfortable, rooms bit outdated and layout wise too. Enjoyable stay
Stayed 1 night in Apr 2024
Response from Motuoapa Bay Chalets Team on 28 Apr 2024
Hi Rodney, thank you for your feedback. Great that you had a comfy bed and enjoyed your stay . We hope to see you again.

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property had a trampoline, which was fun. The door to the shower can't close, which would be awkward if you're staying with someone who's not family. Also it's pretty close to a main road, so you'll hear big trucks driving by all night. Definitely use earplugs.
Stayed 1 night in Mar 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable clean and perfect stay for my family. Cosy.
Stayed 2 nights in Mar 2024
Response from Motuoapa Bay Chalets Team on 20 Mar 2024
Hi Sam, great to hear that you and your family had a cosy stay with us . We look forward to seeing you again.

10/10 Excellent

Jackson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reminded me of my family’s lake house back home just the little unit version! Glad we picked it.
Stayed 1 night in Mar 2024
Response from Motuoapa Bay Chalets Team on 20 Mar 2024
Hi Jackson, that is great that our chalets could bring back some great family memories for you . We hope you come back again for another great visit.

8/10 Good

Linda

Liked: Cleanliness, amenities
Great option for a night to break up a long drive north. Close to the road so a bit of noise but comfortable bed and tidy accommodation. We advised we’d be there late, check in was super easy and they left the lights and the heater on which was a great touch - thanks!
Stayed 1 night in Mar 2024
Response from Motuoapa Bay Chalets Team on 26 Mar 2024
Hi Linda, thank you for your review. Great that we could break up your long drive and provide a comfy bed and tidy, warm accommodation to arrive to . We hope to see you again when you next pass through.

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice little property but just separated by a fence from the through road. Fun fact: there were ear plugs at each bed… They provide a shared washer & dryer on-site but sadly the dryer was out-of-service. Other than that it was a nice spot and the room has everything needed.
Stayed 1 night in Mar 2024

4/10 Poor

Andrew

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The lock box was excellent - back lighting of the box's large numerals made code punching much easier than most lock boxes. Chalet showed aspects of deferred maintenance - including peeling paper on walls. Interesting location of some light switches, some light bulbs did not work.
Stayed 1 night in Mar 2024
Response from Motuoapa Bay Chalets Team on 12 Mar 2024
Hi Andrew, thank you for your feedback. Glad the lockbox process was nice and easy for you . Thank you for bringing this to our attention, we will look into which light bulbs are not working.

10/10 Excellent

Winfield

Liked: Room comfort
Road trip
Great room, would definitely stay again
Stayed 1 night in Feb 2024
Response from Motuoapa Bay Chalets Team on 28 Feb 2024
H Winfield, thanks heaps for your amazing rating . We are happy to hear that you enjoyed your stay with us and look forward to your next visit!

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Management did not send instructions on check in and no wifi password. Will call again tomorrow. The unit is great clean n 10 min from grocery . 40 min from Taupo but unit is across the lake.
Response from Motuoapa Bay Chalets Team on 27 Feb 2024
Hi Maria, thank you for your feedback. I have checked to see if you were sent check in instructions as I would need to follow that up with our staff if you were not. You were sent your check in instructions which included Wi-Fi password on the morning of your check in date through Expedia which is the platform you booked through. Great to hear that you enjoyed our beautiful, convenient location and your chalet . We hope to see you for another visit!

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed overnight to break up the drive to wellington. Really helpful that we were able to check in late. Excellent communication from provider. Studio was immaculate, clean and stylish, with everything we needed for our stay. Could hear passing traffic, but did not bother us. Would definitely stay here again. Thank you.
Stayed 1 night in Feb 2024
Response from Motuoapa Bay Chalets Team on 19 Feb 2024
Hi Katie, thanks heaps for your great review! So happy we were able to accommodate you and that everything was to you liking. We look forward to your next visit .

8/10 Good

philippa

Liked: Cleanliness, property conditions & facilities
Units are dated but clean, poor lighting in the bathroom and no steam extractor fan. Air con was great. Single bed mattress more suitable for a child. Deep pot holes in the driveway.
Stayed 3 nights in Feb 2024
Response from Motuoapa Bay Chalets Team on 14 Feb 2024
Hi Philippa, thank you for your feedback. We will look into the items you have bought to our attention, thank you.

10/10 Excellent

Henry

Stayed 1 night in Jan 2024
Response from Motuoapa Bay Chalets Team on 20 Mar 2024
Hi Henry, thank you for your 5/5 review. Glad you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place, just had an issue getting key back in lock box when checking out, called the number on lock box all morning and couldn't get through to anyone so called email number and they said to leave key on table. So hopefully it's all ok.
Stayed 2 nights in Jan 2024
Response from Motuoapa Bay Chalets Team on 8 Feb 2024
Hi Joanna, thanks for your review. Glad you had a great stay with us. Apologies that you could not get through to anyone, but perfect to leave the key on the table, thank you . We hope to see you again for another visit!

4/10 Poor

Lance

Liked: Cleanliness
Disliked: Property conditions & facilities
I booked this as required last minute accommodation in Taupo which was fully booked. The chalet was quiet and nice in general but let down by the fact it smelled bad inside and the shower didn’t work (a mere trickle). I found this unsatisfactory especially considering the high price of the booking.
Stayed 1 night in Jan 2024
Response from Motuoapa Bay Chalets Team on 27 Jan 2024
Hi Lance, thank you for your feedback. We are happy that we were able to provide last-minute accommodation for you and that you liked your chalet . Sorry to hear that you felt there was a smell inside your chalet and that the shower didn't work. We have looked into this, and after testing the shower numerous times, it worked well each time. We also did not smell any bad odour in the chalet. It is unfortunate that you experienced this and did not call our after-hours number which was provided in the information sent to you before check-in, as a staff member could have addressed this immediately for you. Should you wish to discuss this further, please give us a call and we will happy to have a chat with you.

8/10 Good

Eva

Stayed 3 nights in Jan 2024
Response from Motuoapa Bay Chalets Team on 17 Jan 2024
Thanks Eva for your review

10/10 Excellent

Stacey

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Motuoapa Bay Chalets Team on 16 Jan 2024
Thanks Stacey for your review .

10/10 Excellent

Ingimar

Stayed 2 nights in Jan 2024
Response from Motuoapa Bay Chalets Team on 8 Feb 2024
Hi Ingimar, thanks heaps for your 5/5 review! We hope to see you again soon!

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We didn't send much time in the chalet but it was lovely and the communication was great as we arrived late and left early. I would definitely recommend to others.
Stayed 1 night in Jan 2024
Response from Motuoapa Bay Chalets Team on 9 Jan 2024
Hi Lorraine, thanks heaps for your great review! We are so happy to hear you had a great experience with us . We hope to see you again soon for another great visit.

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Motuoapa Bay Team on 16 Dec 2023
Thank you, Henry, for the fabulous 10/10 review . We hope to see you again for another great stay with us!

10/10 Excellent

Steffen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nicely renovated unit, very clean and quiet
Stayed 1 night in Nov 2023
Response from Motuoapa Bay Chalets Team on 29 Nov 2023
Hi Steffen, thank you for your lovely review. We are happy to hear that you had a lovely stay with us and hope to see you again soon for another great stay .

10/10 Excellent

Summer

Liked: Cleanliness, property conditions & facilities
Spacious, beautiful, and close to town!
Stayed 2 nights in Nov 2023
Response from Motuoapa Bay Chalets Team on 29 Nov 2023
Hi Summer! Great to hear that you enjoyed our beautiful location . Come visit us again soon!

10/10 Excellent

Susanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay. Loved the setting. Quiet, comfortable accommodation. Will recommend
Stayed 1 night in Nov 2023
Response from Motuoapa Bay Chalets Team on 29 Nov 2023
Hi Susanne, thanks heaps for your great feedback! We look forward to hosting you again soon .

10/10 Excellent

Kayleen

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Motuoapa Bay Chalets Team on 29 Nov 2023
Hi Kayleen, thank you for the 10/10! We are glad you had a great stay with us and look forward to seeing you again soon .

10/10 Excellent

Gaylene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideal place to stay on way to Wellington
Stayed 1 night in Sep 2023
Response from Motuoapa Bay Chalets Team on 30 Sep 2023
Hi Gaylene, thanks for your 5/5 review. Happy to hear you had a great stay with us. We hope to see you again!

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy to access. Very good condition of property. Surprisingly quiet considering proximity to highway. Had trouble with access code. Rang number on lock box andd the contact person was very helpful. Sorted it all out very quickly. Good value for money paid
Stayed 1 night in Sep 2023
Response from Motuoapa Team on 18 Sep 2023
Hi Paul, thank you so much for your amazing review! We are so pleased to hear that you had such a good stay with us and that our amazing staff was able to assist you so quickly. We hope to see you again .

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was private and comfortable. The aircon unit didn’t work the first night but the response from the facility manager was awesome and the heating was sorted quickly.
Stayed 2 nights in Sep 2023
Response from Motuoapa Team on 10 Sep 2023
Hi Megan, thank your for your great review . We are so glad to hear that you had a great stay with us and that our awesome staff attended to you so quickly! We hope to see you again for another visit.

10/10 Excellent

Kerry

Stayed 1 night in Sep 2023
Response from Motuapa Bay Team on 5 Sep 2023
Hi Kerry, thanks heaps for your perfect review! We are thrilled to hear you had a 10/10 stay with us, and hope to see you again soon for another fabulous stay .

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location with a beautiful view out the front door. Had everything I needed and very comfortable.
Stayed 1 night in May 2023
Response from Motuoapa Bay Team on 16 May 2023
Hi Simon, thanks for taking your time to leave us a great review! We are so happy you enjoyed our great location and beautiful views, as well as our great cabins . We look forward to hosting you again soon.

10/10 Excellent

Julie

Stayed 1 night in Feb 2023
Response from Motuoapa Bay Team on 22 Mar 2023
Thank you, Julie, for your great review, 10/10 We are thrilled that you had such an amazing stay with us and look forward to hosting you again!

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Far too much road noise to be comfortable.
The chalets are nice and well equipped but suffer from thin walls and lots of road noise, with the chalet shaking when large lorries went past. The complementary ear plugs were welcome but not really ideal - especially as they did nothing to stop the walls shaking. There were also lots of squashed mosquitos and other insects against the walls and ceiling (particularly in the bathroom) which made the chalet feel a bit grubby.
Stayed 3 nights in Feb 2023
Response from Motuoapa Bay Team on 22 Mar 2023
Hi Matt, thank you for taking the time to give us your review! We are glad the earplugs provided helped with any noise from the traffic. Your feedback regarding the walls and bathroom has been shared with our team to action. We hope to host you again in the future

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with a cafe across the road and quiet
Stayed 2 nights in Feb 2023
Response from Motuoapa Bay Team on 22 Mar 2023
Cheers Melissa for your fantastic review! We are glad that you enjoyed the wonderful cafe just across the road and had a great stay with us Come and see us again soon.

8/10 Good

Graeme

Travelled with family
Liked: Amenities, property conditions & facilities
Chalet 10 had been fully renovated in the recent past with good service room appointments, deco, floor coverings etc, has an adjacent carport and a small deck overlooking a spacious fenced garden. Only negative feature was potholed driveway.
Stayed 3 nights in Feb 2023
Response from Team MBC on 7 Feb 2023
Hi Graeme, we apologize for the unprecedented pothole in the driveway we are in the midst of getting this filled, but are happy to hear you have enjoyed our recent renovations and the chalet 10 facilities.Thank you for staying with us and hope to see you again :)

8/10 Good

Dee

Liked: Cleanliness, room comfort
Lake Taupo
Easy late night access. Comfortable lodge across the State Highway from South east end of Lake Taupo. Quiet , one restaurant nearby and a short walk over to the lake .
Stayed 1 night in Jan 2023
Response from Team MBC on 7 Feb 2023
Hi Dee, apologies for the late response but we are so pleased to hear you found the chalets on your late night arrival we do hope to make it as easy as possible for late arrivals to check in and relax after their journey. please visit us again :)

10/10 Excellent

ERIKA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Le chalet et les jardins sont très agréables. Tout est neuf et décoré avec goût.

10/10 Excellent

Amanda

Stayed 1 night in Jan 2023
Response from Team MBC on 7 Feb 2023
Wow thank you Amanda for the 10! :)

8/10 Good

Julie

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent except we lost power at about 8am and so had ice cold water to wash in- there was no response to my query about whether it was a wider issue and no one to ask on site. I couldn’t access details to phone as no internet. But very clean and comfortable- lots of little earthquakes through the night - which rocked us to sleep!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Everything you need for a fair price
Our chalet had everything we needed for our short stay. Parking laundry, cooking facilities, and extra living area. The outdoor area and playpark is a bonus for kids.
Stayed 1 night in Nov 2022
Response from Motuoapa Bay Chalets on 21 Dec 2022
We are delighted to read your feedback! Thank you for staying and taking the time to tell us how everything was. We would love to host your family again in the future.

10/10 Excellent

Lin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like its location.
Stayed 1 night in Nov 2022

10/10 Excellent

Cathy

Travelled with family
Liked: Amenities, property conditions & facilities
Property was clean, open, inviting. Kids loved the playground and the big grassy area for them to run around in. Not to mention the amazing view from the 10 minute walk up the back of the property
Stayed 1 night in Nov 2022
Response from Motuoapa Bay Chalets on 21 Dec 2022
We're pleased to hear you had such a great stay, Cathy! We pride ourselves on being a family-friendly accommodation and are so glad we could deliver a great experience for your family. We would love to have you stay with us again :)

10/10 Excellent

Tristan

Liked: Amenities, property conditions & facilities
Beautiful spot, very quiet.
Response from Motuoapa Bay Chalet Team on 8 Nov 2022
Thank you Tristan for the positive feedback we are so happy to hear you enjoyed your stay in our Chalet no.9 and found the bay of Motuoapa a Beautiful spot to stay. we do hope to have you stay with us again in the near future. Cheers MBC

10/10 Excellent

Verified traveller

Liked: Cleanliness
Studio was large and spacious, property was clean. Overall a very good stay
Stayed 1 night in Oct 2022
Response from Motuoapa Bay Chalet Team on 4 Nov 2022
Hi Kate apologies for the delay we didn’t want to miss the opportunity to say thanks for your great review. So pleased to hear our Chalet 9 was to your satisfaction, we hope you had the time to explore the bay of Motuoapa as there is so much to offer. Thank you again :)

8/10 Good

CHERYL

Travelled with family
Liked: Cleanliness, room comfort
Great overnight stay on way north
Stayed 1 night in Oct 2022
Response from LKNZ Team on 4 Nov 2022
Hi Cheryl, we apologize for the delay and didn’t want to miss the opportunity to say thanks for your feedback. We are pleased to hear your overnight stay was great, please visit us again soon, cheers MBC :)

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautifully furnished.... luxury .
Stayed 1 night in Oct 2022
Response from Motuoapa Bay Chalets on 14 Oct 2022
Wonderful to hear you had a 5/5 experience, Lorraine! Thank you staying with us and taking the time to provide us feedback. We hope to have the opportunity to host you again some time soon :)

8/10 Good

Yong

Liked: Cleanliness, property conditions & facilities
most of things are very good except one matter that shower does not have hot water. my wife had very cold shower.
Stayed 1 night in Oct 2022
Response from Motuoapa Bay Chalets on 14 Oct 2022
Thank you for the review, Yong. We appreciate your business and sincerely apologise for the poor experience with a cold shower. We appreciate you bringing this concern to our attention and our on-site manager has checked that the gas tanks are full and hot water is working now. Thank you again for staying with us and we hope you'll give us another chance to provide you the exception holiday experience we're known for!

8/10 Good

Deb

Travelled with family
Liked: Cleanliness, amenities
Nice location and outlook. Clean tidy and warm. A little worn , kitchen and bathrooms need updating but all functional.
Stayed 1 night in Sep 2022
Response from Motuoapa Bay Chalets on 29 Sep 2022
Thank you for choosing to stay with us, Deb. We're pleased to hear you found the chalet clean, tidy and warm and enjoyed the location. We are actively working to update all our units, we recently finished installing double glazed windows throughout. Hopefully you can come back this time next year and see more improvements! Thanks again for booking and taking the time to provide feedback.

8/10 Good

TATSUTOSHI

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022
Response from Motuoapa Bay Chalets on 5 Sep 2022
Thank you for staying with us, Tats. We're happy to see your group had a pleasant stay; we'd love to have you back any time. Cheers

10/10 Excellent

Bijanti

Liked: Cleanliness
Cleanness was excellent. Kitchen sink tap was Brocken. It was tied with a hose pipe. Overall had a good stay.
Stayed 2 nights in Aug 2022
Response from Motuoapa Bay Chalets on 5 Sep 2022
Thank you for choosing Motuoapa Bay Chalets, Bijanti. We're happy to hear you enjoyed your stay and appreciate you bringing the broken tap to our attention during your stay; our repairman was able to fix it right after you checked out so our future guests also appreciate the feedback! Cheers.

8/10 Good

laure

Liked: Cleanliness, amenities, property conditions & facilities
Tres calme pour une halte
Stayed 2 nights in Feb 2024
Response from Motuoapa Bay Chalets Team on 27 Feb 2024
Salut Laura, merci d’avoir passé la nuit avec nous. C’est génial d’entendre que vous avez passé une belle soirée tranquille. Nous espérons vous revoir lors de votre prochaine escale ou pour une visite plus longue.

10/10 Excellent

Sune

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024
Response from Motuoapa Bay Chalets Team on 19 Feb 2024
Thanks, Sune for your 10/10 rating . Come back and see us again for another great stay!