Hotel dekat Napier Art Museum & Gallery

"great overall"

"Excellent hotel. Very well kept. Very good breakfast. Close to shops. Efficient front desk staff, who will definitely accompdate your needs. Good house cleaning staff. We will certainly return again. Look no further. This is the hotel that will meet your every need. It's a very well kept hotel."

"Perfect stay ,thanks to staff for exemplary service"

"Clean room courtesy staff "

"Overall Impression While the general condition of the hotel is satisfactory and the staff were initially helpful, several serious lapses in hygiene, housekeeping, and data privacy protocols negatively impacted my stay. 1. Food Safety & Hygiene Concerns During a visit to the downstairs restaurant , I observed approximately 10 to 15 fruit flies resting on the handles of two trays containing sweets. Staff Response: I immediately brought this to the attention of two staff members on duty....

"It was an okay stay. I don't understand how it is a 4-star hotel. It barely makes the cut for a 3-star, let alone 4. Everything was extremely average. Food was a bit above average, and the restaurant was clean. The whole 3rd floor smelt like cigarettes, and our bedsheets and blankets did too."

"Location - proximity to station Cleanliness Quiet room and good silent aircon Good check in"

"The room was clean albeit small. The location is good. But the amenities are not worth the price"

"My stay was very disappointing from the moment I arrived. Despite the confirmed 12:00 PM check-in time, I was made to wait until 2:00 PM without a satisfactory explanation or apology. The reception staff were unwelcoming, aggressive in their attitude, and far from customer-friendly. Instead of making guests feel valued, they came across as rude and unhelpful. A warm welcome and courteous service are basic expectations in a hotel like "The South Park"and unfortunately, the experience was bad...

"Amazing staff and very good service"

"The room wasn’t to the expectations as seen in the pictures"

"Front desk staff was not friendly."

"I booked a room at this hotel. When I arrived at the airport, I called to inform them that I am on the way. The call was picked up after I called about 10 times, and I was told that all rooms are full and they did not have any rooms left. I just lost the money and had to find a different hotel."