Ned Brown Forest Preserve hotel guide. Best Western hotel in Ned Brown Forest Preserve, Chicago

"Floor in the room was dirty, the room itself smelled of cigarettes, the comforter was stained and the comforter/sheets had cigarette holes on them."

"Keep in mind this is a budget hotel. You're not staying at a 5 star. That being said, the hotel its sell was fine. The surrounding area was quiet enough. The room was also basic. There is a fridge, microwave, and coffee maker. The bed was not my favorite. you can feel the springs and roughness. I did not have the best sleep. The next morning I noticed a whole bunch of things I wish I noticed when I checked in...or even didn't notice. There was "something" dried and dripping from the wall. I have no clue what it is, but it made me gag. The window outside pane was cracked and broken, which looks like from a rock being through. The curtains torn and the room could use a DEEP cleaning. I would say that the only thing unacceptable was the body fluid dried and dripping on the wall. Other than that, you get what you pay for."

"Shoutouts to the night receptionist who helped me the 16th of May. I booked the dormitory and someone had used my assigned bunk which sucked because it was 1 in the morning (this was not Stay 424’s fault). I called it in and within the hour I was rebooked to another accommodation. Stay 424 has won my business for any future trips to Chicago on customer service alone. I think you’d struggle to find anywhere else where management has your back at 1 AM like that"

"Breakfast was perfect!"

"Best location and excellent customer service."

"Friendly front staff. Room was spacious and clean. Hotel parking was far away. "

"Our only let down was that not of the property doings. We just had very active next door neighbors that was a bit disturbing."

"Clean room fast service "

"Everything was great except the pool area was not. The hot tub was not available. The pool was a little cloudy."