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Ulasan untuk Castello Orsini Hotel

5 out of 5
Castello Orsini Hotel
Via Aldo Bigelli snc, Nerola, Roma

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 82 dari 146 ulasan" "
Penilaian 8 - Bagus. 34 dari 146 ulasan" "
Penilaian 6 - Cukup Baik. 20 dari 146 ulasan" "
Penilaian 4 - Buruk. 6 dari 146 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 146 ulasan" "

8,2/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

Ulasan

4/10 Buruk

Silvia, Roma

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Assolutamente non all'altezza delle aspettative, se si pensa ad un hotel a 5*. A parte il fatto di avere le camere in un castello e molte al di fuori di esso (consiglio di leggere attentamente le informazioni sulla loro ubicazione prima della prenotazione) non ha alcunché dei servizi dei 5*. La nostra stanza era molto piccola, con un arredamento arrangiato e un nauseante odore di fogna che proveniva dal bagno, olezzo che si è diffuso in tutta la camera durante la notte, nonostante la porta chiusa, e non ci ha consentito di dormire serenamente. Il minibar sfornito in parte di ciò che avrebbe dovuto contenere e con gli avanzi di cibo di ospiti precedenti (e non mi soffermo sullo loro avanzato stato di deperimento). L'asse del water rotto e la mancanze del bidet, sostituito da piccoli getti d'acqua all'interno del water stesso (igenico?!). Il ristorante non disponibile per via di un evento privato e la piscina inerdetta dalla pioggia. Personale cortese e disponibile, ma la struttura non ci è sembrata affatto confortevole.
Menginap 1 malam pada bulan September 2020

8/10 Bagus

Roxana, Roma

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Noi siamo contenti, la camera era quella che abbiamo scelto. La vista mozzafiato, piscina e campagna
Menginap 1 malam pada bulan September 2020

10/10 Sangat Bagus

renzo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Positivo
Sito da visitare, tuffo nella atoria con il comfort moderno. Bella esperienza da vivere in coppia o in famiglia !!!
Menginap 1 malam pada bulan September 2020

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan September 2020

6/10 Cukup Baik

ivan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Location si ristorante no 👎
Location da favola , tutto suggestivo , cortesia massima di tutto il personale . Io lavorerei sul ristorante e sulle colazioni , attese infinite e qualità molto bassa .Da un cinque stelle mi aspetterei molto di più . Per il resto tutto perfetto 👌
Menginap 1 malam pada bulan Agustus 2020

6/10 Cukup Baik

Ombretta, Latina

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Nel complesso gradevole ma poca attenzione per i particolari e per la pulizia
Menginap 2 malam pada bulan Agustus 2020

8/10 Bagus

alberto

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Sodisfatta
Il castello e bellissimo panorama bellissimo forse vorrebbero curati alquni dettagli tipo rinnovare i bagni ma per il resto lo consiglierei a tutti adulti bambini coppie
Menginap 2 malam pada bulan Agustus 2020

10/10 Sangat Bagus

Stefy, Roma

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tutto come era stato descritto, ottimo trattamento, personale attento ad ogni esigenza, stanza pulita e confortevole.
Menginap 2 malam pada bulan Agustus 2020

2/10 Sangat Buruk

Cinzia

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Castello stupendo anche se l'adattamento ad albergo spesso è da filmetto di qualche regista americano (ignorante). Camera piccola e scomoda non certo all'altezza del prezzo, servizio pessimo, ristorante che di elevato aveva solo il prezzo. Personale scortese e Ignorante, forse non sanno neppure dove si trovano ne' in che contesto.
Menginap 4 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2019

10/10 Sangat Bagus

Maria, Palermo

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Location favolosa.. Personale professionale e molto gentile. Ci ritorneremo sicuramente
Menginap 1 malam pada bulan November 2019

6/10 Cukup Baik

CD, Boise, ID

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
The building itself was very cool. The furnishings need some thought and money put into them. The spaces could feel and be used so much better than they are so it's a bit disappointing. The amenities are not very clear. What is stated on the website was not mentioned or encouraged by the staff. We never did get the wifi to work. The staff was not rude, but not welcoming either. It's too bad because there is very little to do in the town below so the castle really should be an experience. The breakfast was very good. The dinner was just a bit above average, but not badly priced.
Menginap 1 malam pada bulan Oktober 2019

8/10 Bagus

Polyanna

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan
Bom, mas podia ser melhor
O castelo é lindo, entretanto muito mal conservado e com muitas áreas sujas, nos passou uma sensação de desleixo. Lembre de não levar muitas malas pq ninguém vai te ajudar com elas e o acesso para alguns quadros é um tanto difícil. Chegamos num dia em que havia um casamento no hotel e não conseguimos nem jantar no hotel.
Menginap 1 malam pada bulan Oktober 2019

6/10 Cukup Baik

Ilaria

Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan September 2019

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan September 2019

10/10 Sangat Bagus

Marina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2019

8/10 Bagus

ZAHIRA

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Come in un castello
Castello incantevole. Ben tenuto e valorizzato . Purtroppo la pulizia dei servizi igienici della camera (depandance) al nostro arrivo sono stati insufficienti
Menginap 2 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It's a castle! Beautiful views and very comfortable!
Menginap 2 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Giuseppe

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2019

6/10 Cukup Baik

Costantino

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Susan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Exceeded expectations!
Amazing! Castle exceeded our expectations. My family and I enjoyed two wonderful nights at the castle. Spent one day exploring the castle and the nearby village and the next day we went to Rome. Also, I had forgot my bag with passports and called the reception and they quickly found the bag with all contents intact. I am beyond grateful for the caring staff.
Menginap 2 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful castle. Had a wonderful experience during our stay. Would recommend
Menginap 1 malam pada bulan Agustus 2019

6/10 Cukup Baik

Alexandre

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Un peu déçu
Le château est splendide , le personnel au top . Plusieurs bémols pour notre séjour , la piscine hors service car en travaux .Notre chambre n était pas dans le château mais à côté ,nous aurions aimé le savoir . Un soir on ne pouvait pas visiter le château car il était réservé pour un anniversaire . Le wifi ne fonctionnait pas .
Menginap 2 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Luigi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing
Menginap 1 malam pada bulan Juli 2019

8/10 Bagus

Char, Japan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We are satisfied comprehensively because we hoped to experience a stay in the old castle. But, if you hope the best stay in the hotel, I think it is not this place.
Menginap 1 malam pada bulan Juli 2019

10/10 Sangat Bagus

Zumbiflaca, Colombia

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fue un cuento de hadas !! Lo vimos desde la autopista y nos dimos cuenta q era un hotel !! Es un poco alejado pero vale toda la pena pasar la noche!! Era mi cumpleaños y se siente uno en un castillo de verdad !! La decoración y el estado del castillo es increíble
Menginap 1 malam pada bulan Juli 2019

10/10 Sangat Bagus

Mitch

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Castle living
Staff was great but service was slow pool not working during hot season other than that really cool place to stay
Menginap 1 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love it everyone should go to Italy and see this place
Menginap 1 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful castle experience!
Amazing opportunity to experience castle in a new way was warmly appreciated by our family even though we spent the night at the old villa next to the castle (where they have some rooms as well). The breakfast was great and served at the castle.
Menginap 1 malam pada bulan Juni 2019

8/10 Bagus

Jannetta, USA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The castle was everything we hoped for! Furnished with tapestries and suits of armor. Circular stairway in our two-story tower room. Drinks on the terrace at sunset, views over the countryside. Nerola itself is quite small, but charming with its tiny streets and clinging-to-the-hillside houses. Only disappointment was that the pool was drained during our visit, which was also during the “El Infierno” heatwave.
Menginap 2 malam pada bulan Juni 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
멋진 하루
로마에서 1시간 거리의 고성을 리모델링한 호텔입니다. 복층구조이며 화장실도 깨끗하고 방도 깔끔하고 리셉션직원들도 모두 친절했습니다. 방이외에도 호텔 곳곳에 쉬거나 구경할 곳들이 많았고, 아침 조식은 훌륭했습니다. 갖가지 쥬스 요거트 디져트, 바로한 오믈렛과 베이컨등이 였습니다. 수영장을 안하는것이 조금 아쉬웠습니다. 꼭 추천합니다.
Menginap 1 malam pada bulan Juni 2019

10/10 Sangat Bagus

Sebastian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2019

10/10 Sangat Bagus

Axel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2019

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We booked a room here for three days as it offered a swimming pool and spa facilities including a massage centre. Firstly, access was difficult as the lift went to the second floor and reception was about 20 steps down on the first floor and our room was down even more stairs. The door to our room was not secure as the double-doors had previously been forced and the bolt no longer secured the second part of the door. There was a trip hazard of frayed carpet on the steps up to the bathroom. The shower comprised a shower attachment to the bath taps and there was mould around the bath. There was no internet connection on the wi-fi. The swimming pool was closed the day we arrived and we were told they did not know when it would reopen. The massage centre was closed because "they had two company bookings" whilst we were there. All our complaints were treated as a minor inconvenience by the staff. After two hours we decided to move on and cancelled the other two nights of our stay the first evening. To round things off, the evening meal was very poor.
Menginap 3 malam pada bulan Juni 2019

8/10 Bagus

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Personale eccezionale sempre disponibile e cortese. Location da sogno. Ristorante con scelta cibi primissima qualità. Colazione a buffet over the top. Semplicente unico
Menginap 1 malam pada bulan Mei 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2019

10/10 Sangat Bagus

Klarna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
one of the best hotels ever,
very nice staff, wonderful view and bulding, a most for every visiter av rom, but must rent a car beacuse of the distance, good breakfast.
Menginap 7 malam pada bulan April 2019

10/10 Sangat Bagus

Marianna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Un emozionante tuffo nel medioevo!
Esperienza indimenticabile, location sensazionale, in un castello bellissimo, ben curato, immerso in un paesaggio da favola. Servizio eccellente, tutto il personale si è dimostrato professionale e cordiale. Davvero un’esperienza unica, che rifaremo sicuramente!
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Castello Orsini pada tanggal 3 Mei 2019
Gentil.ssima Sig.ra Marianna, Grazie per il suo feedback positivo! A presto !

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2018

6/10 Cukup Baik

Hans Ole Vitus

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Night at the castle
For the 2nd time we stayed a night at the Castle. However this time we were very dissapointed with the waitress at the restaurant. One year ago everything was more than perfect, but the restaurant part had change in ownership. The waitress was probably new as she had no smile or polite behaviour. I had to ask for new food as the meat was impossible to cut and not red as asked for. This was solved and when buying a Grappa, we got one extra type for free. . No desserts from the meny were available. However it's still an experience to stay in the Castle. Remember to eat lunch before you arrive.
Menginap 1 malam pada bulan Oktober 2018

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Travel back in time ...
Well signposted from the main road Very friendly check-in Rooms: really are in a medieval castle, with thick stone walls, and a warren of passages to explore. You're free to wander around the castle, inside and out, and come upon surprising lounges with huge tableaux on the walls or garden terrasses near the pool. Our room was quite basic: no bedside table lamps, a leaky shower and very intermittant hot water supply. But catching the sunset over the castle walls and wandering down into the little village of Nerula at dusk made up for it. There is a reasonably priced restaurant in the castle but serves things like octopus carpaccio and didn't seem to have a kids menu or vegetarian options. The pizzeria in the village was bustling and we recognised a number of hotel guests there ... Breakfast was great: served in the old kitchens of the castle, there was a friendly atmosphere and a good choice. We were quite sorry to leave and wished we'd stayed another night.
Menginap 1 malam pada bulan Oktober 2018

8/10 Bagus

chiara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tuffo nel passato
Ottima esperienza, siamo stati ben accolti e a sorpresa abbiamo ricevuto un upgrade gratuito in una camera di livello superiore. La struttura è davvero d'atmosfera e ti catapulta in un'altra epoca. La colazione era di buon livello con varie scelte dolci e salate. Non abbiamo proprio apprezzato nella casa adiacente alla nostra stanza la presenza di un povero cane che il pomeriggio del nostro arrivo, per circa 4 ore ha continuato a abbaiare, guaire, ululare e lamentarsi tanto che pensavamo gli fosse successo qualcosa. Spero si tratti di un caso isolato perché veramente snervante e rompe la pace del luogo. La porta della stanza 210 fa fatica a chiudersi e fa veramente troppo rumore
Menginap 1 malam pada bulan September 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Unik hotellopplevelse med historie
For den som ønsker en unik opplevelse med tilgang til et slott med 500 års historie er denne perlen bare en times kjøretur utenfor Roma.
Menginap 4 malam pada bulan Agustus 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
What an amazing experience. I really felt transported back in time. The breakfast is very good with a lot of choice
Menginap 2 malam pada bulan Agustus 2018

10/10 Sangat Bagus

Cynthia

Voor een romantisch verblijf zeker de moeite waard
Prachtig uitzicht, mooie locatie. Volop parkeergelegenheid. Hartelijk personeel. We kregen een upgrade aangeboden, maar vonden dat niet nodig. Ons kamertje in de top van de toren was wel wat klein en outdated, vooral de badkamer. Uiteraard hoort dit wel bij de stijl van het kasteel. Wij raden vooral aan om tijdens je verblijf bij het restaurant op het pleintje te gaan eten. Ontzettend goedkoop en heerlijk zitten eten.
Menginap 2 malam pada bulan Agustus 2018

10/10 Sangat Bagus

Barbara

una notte al castello
Ottima soluzione per staccare la spina a un'ora da Roma. Bella location e silenzio impagabile.
Menginap 1 malam pada bulan Agustus 2018

8/10 Bagus

Graeme

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Unique experience
We stayed for one night and had an evening meal in the castle. Overall the stay was good, castle is impressive and a lovely experience. The evening meal and staff were very friendly and helpful, as was the reception Manager who kindly helped us with our cases. The breakfast was decent with a range of food choices, however, there were no hot food options when we went at 8.15am and they were still bringing out some food out. The only negative is that we are still waiting for the two cappuccinos we ordered at breakfast ☹️
Menginap 1 malam pada bulan Agustus 2018

2/10 Sangat Buruk

Marcello, roma

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sorpresa ai miei Cari “UNA NOTTE AL CASTELLLO”
Arrivo in struttura.Impatto aree esterne parcheggio abbandonate.Ricerca reception mancanza segnaletica.Benvenuto in concomitanza con Evento Matrimonio reception seppur con tre addetti caotica.E qui la grande DELUSIONE le stanze non sono nel Castello ma addirittura esterne uscendo fuori dal Castello in vecchie Case di paese con gli anni asseverate al Castello.Stanze misere e maltenute e non come descritto nella prenotazione SUPERIOR addirittura seminterrato con affaccio su strada di paese TUTTE E TRE LE STANZE SI INTENDE La sera rimaniamo a cena nel ristorante del Castello . E qui tranne due addetti una donna e un uomo gentilì e professionali,scopriamo una volta avuti i menu che TUTTO È SURGELATO O CONGELATO ma sopratutto un Salasso il conto finale.In sintesi una Struttura Tenuta Male Sporca Abbandonata con sin dai parcheggi,piscina sporca, stanze CARE servizi igienici obsoleti .UNA GRANDE E COSTOSA ESPERIENZA DELUDENTE .Mi auguro che la proprietà si ravveda e riprenda in mano un Gioiello di questo genere perché è TRISTE Ho assistito a diverse lamentele da parte di altri ospiti che chiedevano di parlare con il Direttore o Direttrice che fosse.Personalmente ho evitato di porre osservazione che tanto non avrebbe cambiato nulla.Ritengo che sarebbe corretto e onesto essere rimborsato .A disposizione Dott. Marcello Tamiano
Menginap 1 malam pada bulan Agustus 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2018