New Castle hotel guide. Marriott Hotels & Resorts hotel in New Castle, Pennsylvania

"The best thing about this property is the amazing staff. They are the absolute best, must friendly hotel staff I have ever encountered. Breakfast could be better but it is okay. The wonderful hospitality makes up for the mediocre breakfast. I mean it’s complimentary so… Thanks Microtel for hiring such great staff"

"This hotel was a very welcome change compared to the place I stayed the night before. The lady who checked me in was friendly, polite, and fast. The pool looked amazing, though it was too cold for me to even use an indoor pool - personal preference, not a reflection of this property! The breakfast was simple but smelled amazing with tempting little waffle makers. This location is family friendly, smoke-free, and perfectly located for getting off and back on the highway during long trips. I sincerely enjoyed a very peaceful night's sleep."

"The hotel lost hot water on Saturday night, and still was not fixed when we checked out Monday morning. Terrible communication from management, and unacceptable service after trip, attempting to get compensation/reduced rate for the lack of basic services. "

"Simple updates could be made to make the stay a bit more enjoyable. The shower water had a sulfate smell. Room was decent. Location was good."

"Convenient location"

"Very clean, nice gym, complimentary coffee and tea were wonderful."

"The restaurant is excellent!"

"The hotel was clean and staff was nice. When I travel I get hotels with breakfast included. They said they had breakfast which the guy the checked us in said there would be eggs, yougurt, muffins, oatmeal. When i came down at 7 there was only oatmeal and muffins. They had no bowls or silverware for oatmeal or hot water to use on oatmeal. Came back down at 8 same thing was disappointed in false advertisement"

"Great location, excellent staff and breakfast."