Search Hotels Near New Crystal Lake Club National Heritage Landmark, Gladstone

"Prepaid for the hotel room. Parking was safe and easy. Check in and check out staff was excellent. Apparently there was a snafu- the room we had reserved had not been cleaned yet- it was close to 7pm when we arrived. A matched room was found for us, and we were gifted two ‘snacks’ of our choice, and went to our room. Everything seemed fine at a first glance. A/C was fine, no issues, sheets and comforter appeared clean and were comfortable. Bed was NOT comfortable at ALL. Very thin mattress, could feel the springs and the bed itself was incredibly hard. Rough night of sleep. Shower had hairs in it on the wall from I assume most recent guests. Bathroom sink had longer hair in the drain cover. Fridge motor was loud all night but seems to work fine. There was what appeared to be nasal mucous wiped on the wall between the tv and the table. Windowsill had several small dead bugs and a live spider in the curtain. (Also small) Didn’t chance breakfast. "

"Steep stairs. Door has a super big gap under it & threshold. Had to roll up a blanket & block it. Other than that - it was comfortable & met our needs. Thank you! "

"We booked a room over a week in advance and when we arrived they had already booked our room and instead of the king suite with hot tub we were put in a double queen room. Overall a terrible experience."

"Everything was good"

"Very clean & staff very friendly"

"A very good breakfast makes the start of a day !"

"Nice staff and helpful when needed."

"Room was clean, with a few small dings! Plenty of parking & freshly baked cookies greeted me! Staff was polite and efficient! Breakfast was okay, I just grabbed some fruit!"

"Had a little problem checking in, staff was able to correct it immediately! Beds were comfortable, pool/hottub area was great, breakfast was delicious! "