New Lenox hotel guide. Red Roof Inn hotel in New Lenox, Illinois

"Place is decent. To me, room cleanliness is everything, and there were a lot of little details that were missed with cleaning. Bathroom doors and walls were dirty in the first room, so we asked to switch, and had some of the same thing in the next room as well. There is no pool, even though there are several pictures of one on google from past reviews. Staff was nice, location is convenient for the area, and the rooms are furnished nicely."

"Everything was amazing "

"Overall not a good experience. "

"Rooms were not updated no fridges phones didn’t work remote controls were missing generally not maintained well"

"Clean and "

"Breakfast was good and hot! Beds were comfortable… needs some updates and better pool hours… opens too late and closes too early…"

"The breakfast was not good/ didn’t have anything much to eat. When checking in the staff was someone helpful but when checking out they were no were to be seen you had to literally call to get there attention since they were on their phone. When I informed that I was charged for 6 rooms and that I had only requested 3 they would not give a refund for rooms I didn’t even request for then on top of that they had said I had checked in to all the rooms when I checked in to 3 with a deposit. They are not helpful at all."

"Shuttle service from the airport to this hotel! You have to call and make reservations! Does not say that on their website! Very disappointed and had to get a very expensive Uber ride to the hotel! This was after long day of cancellations for flights and arrived at airport at 9:15pm. Was looking forward to getting on the “ free shuttle “ to this hotel and going to bed! Need to be clear on their website on “ shuttle!"

"Yes, breakfast ser up was good"