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Reviews of French Quarter Mansion

3.5 out of 5
French Quarter Mansion
730 Dumaine Street, New Orleans, LA

Reviews

8.4

Very good

Rating 10 - Excellent. 8 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.2/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jun 2020
Response from kit on 19 Aug 2020
Hey Robert, Sorry of the delay in my response. We would like for all of our guest to have a great experience when staying with us. Please let me know how we can improve our guest experiences. Thanks,

10/10 Excellent

Clinton

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Housekeeping
It was fine , wish housekeeping did more , stayed 3:4 nights and they never came in to give new towels or take garbage out
Stayed 5 nights in Jun 2020
Response from kit on 19 Aug 2020
Sorry Clinton about your HK experience, but due to covid 19 we do not entire the room unless guest request it. Thanks for staying with us, Kit

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2020
Response from French Quarter Mansion Staff on 28 May 2020
Thank you so much for the 5 star review!

8/10 Good

Laura, Decatur, Alabama

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely gorgeous! It gives you the real feel of being a Mew Orleans resident in one of those swanky, old world-style, Bourbon St apartments. Only complaint was that we shared a street balcony with our neighbor, and he stayed up until the wee hours of the morning partying with strangers and bouncing a basketball against our wall, but it’s New Orleans, so what do you expect, LOL!... Otherwise, the place was absolutely amazing. I will definitely stay here again!
Stayed 2 nights in May 2020
Response from French Quarter Mansion Staff on 28 May 2020
Thank you so much Laura! Hope to have you as a guest again in the near future!

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a true New Orleans experience in the French Quarter. This is the place to stay. The old world feel will make it feel like you stepped back in time, with a few modern amenities ;) I loved all the unique finishes and decor.
Stayed 3 nights in Mar 2020
Response from Hospitality of New Orleans on 10 Mar 2020
Thank you so much Amber! We so appreciate you taking your time to leave us a review! We are so delighted to hear that you enjoyed your stay with us and that you got the true New Orleans experience! We sincerely enjoyed having you as a guest and hope to see you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is absolutely stunning. Barrett was very attentive of our needs. Location was perfect, we walked everywhere. We weren’t in the room much
Stayed 2 nights in Mar 2020
Response from Hospitality of New Orleans on 9 Mar 2020
Thank you so much! I'm glad to hear you had a pleasant stay with us! We pride ourselves on our location, I'm glad it was convenient for you guys and that you enjoyed the property and staff. Please let us know if there is anything we could have improved on to have received "10 out of 10" points!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lots of history
Cool building, lots of history, in the heart of the French quarter, comfortable room and balcony was cool, parking is a little rough but its the like that in the whole area. From the balcony you can people watch, see the horse and carriage go by and hear the guided tours!
Stayed 1 night in Mar 2020
Response from Hospitality NOLA on 18 Mar 2020
Thanks for taking your time to review us! Glad you enjoyed the property and location. Let us know if there is anything we could improve upon to receive "10 of 10"

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from French Quarter Mansion Staff and Management on 6 Jan 2020
Thank you for the perfect 5 out of 5 star rating and we look forward to welcoming you back again soon!

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Could’ve been better
The bathroom was small and there was a nail sticking out on this wood where the toilet sat on which was also odd. The door to bathroom couldn’t even be opened all of the way because there was a coffee bar placed next to the bathroom. Also there were times where there was either no hot water or no running water at all in the room.
Stayed 4 nights in Oct 2019

10/10 Excellent

michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Manager sucks, rooms beautiful!
Absolutely horrible to find! No sign out front. Room was beautiful! Barrett was the worst person to deal with! He refused to let us have 1 HOUR check out! It was my wedding day!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019
Response from Hotel Management and Staff on 26 Sep 2019
Thank you so much for the perfect 5 out of 5 star rating and we look forward to serving you again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was really nice, with a beautiful romantic decor. The outside and the entrance though was not great, it should be renovated because it looks dirty and abandoned. Great service, they responded fast and politely to my requests.
Stayed 2 nights in Jul 2019
Response from Hotel Staff and Management on 21 Jul 2019
Thank you so much for taking the time to tell us how much you enjoyed your stay with us and we can't wait to welcome you back to the heart of the French Quarter!

4/10 Poor

Verified traveller

Stayed 1 night in Jul 2019
Response from Hotel Staff and Management on 21 Jul 2019
We are so sorry that you did not feel your stay was a perfect 5 out of 5 stars and wish that we could have made it perfect.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Hotel Staff and Management on 3 Jul 2019
Thank you for taking the time to rate your stay at the French Quarter Mansion a perfect 5 out of 5 stars and we look forward to welcoming you back again soon!