New River hotel guide. Four Seasons hotel in New River, Phoenix

"The property was really nice. Last time we stayed there we had a great room on the ground floor with a patio. Paid quite a bit less at the same basic weekend. This time we were placed on the second floor with a view into a tree at the very furthest room on the property. In addition, had to ask to get coffee for the room. A few times called the front desk and got no answer. On the good side went to 3 of the restaurants and the service and food were great. I would have thought for more than 700.00 per night the room would have been outstanding. "

"Internet was fast. Toilet would not flush. Everything else was good. Room was clean and comfortable "

"The property is old and run down. There are abandoned vehicles in the parking lot. Thank goodness they let us look at the room before we made a decision to check in. Needless to say, we went to another motel "

"Room was great, property was tropical and walkable. Spa was nice too! No microwave in room and shower didn’t get hot enough, will stay here again!"

"You could see light on all 4 sides of the door when it was shut and dead bolted. We were put next to the dumpster and dog relief area and they pic up trash at 5:15 every morning. Our AC didn’t work the first night and when we asked about it they said don’t set it lower than 72, which is nuts!! The carpet was dingy with several stains. The mirror was so low I couldn’t see the top of my head and I’m only 5’6”. "

"Very surprised to show up and find out there was a complimentary buffet for dinner and breakfast and the restaurant was open late if we got hungry after buffet was over. Staff was very pleasant to talk to and informative. Pool was heated but unfortunately the kids didn’t get to use it, due to scheduling but it’s always nice to know about the pool if you have time to use it. Facility was very nice and rooms were very comfortable. Definitely going to stay here again!"

"Have more then one person takeing money"

"Excellent staff and clean room"

"Pet friendly yes. Parking was cluttered with transient traffic. Cars driving in and out hooking up with tenants for what it seemed illegal business transactions. "