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"thought the property is good, but it is not in actual"

"The room was for the most part clean, drapes needed to be rehung in some spots so it was difficult to close them. The room was very small, a king bed overwhelmed the room, making it a tad of a challenge to move around, good thing we only had a small bag with us. The bathroom was very tiny, you had to stratal the toilet in order to close the door. We did have a coffee maker & coffee, mini fridge was on the floor, a bit of a challenge to open and close. We did not use the pool or hot tub. The location is good for access to theatre, restaurants and public transit. Would we stay here again, probably not, would I recommend the hotel, yes but I would but tell them the rooms are very tight. "

"This stuff was so convenient for me to take the shuttle to the airport. Everything was clean and beautiful and comfortable, and I slept like a rock. Check in with seamless check out with seamless. I’m super pleased."

"The staff is fantastic!"

"We live stayin"

"The two key things for me at any hotel for me are a good bed and a quiet room, and this place delivered on both. I was checked in by the lovely Makoto. All the staff seem genuinely friendly and happy to help in any way they can. The room itself was very nice, with a lovely comfortable bed. Nice toiletries and spotlessly clean. I had dinner in their bar, which did good food, and was pretty reasonably priced for a hotel. I really wanted to try their flagship Five Sails restaurant,. The menu looked stunning, but I was only there for one night. The pool area is pleasant. Both the pool and hot tub were heated to nice temperatures. There’s a good gym. It’s in a great location, making exploring the city easy to do. If you’re coming to/from the airport, you can get the skytrain direct to Waterfront station, which is very close by. A solid choice, and I would happily stay again. "

"I recently stayed at this hotel for nine days, and it was a very pleasant experience. The hotel is exceptionally clean, and the staff are consistently polite and professional. I would especially like to thank the front desk manager—Summer (apologies if I pronounce your name incorrectly) —who truly went the extra mile to help us during our stay. Your kindness and dedication made a real difference, and it was greatly appreciated!!! The hotel is conveniently located close to the city centre, which made everything very accessible. Overall, I had a wonderful stay and would happily choose this hotel again in the future. Yuna"

"Had a great meal at the chop house"

"Excellent as always"