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Ulasan untuk Night Hotel by SB at Times Square

2.5 out of 5
Night Hotel by SB at Times Square
132 West 45th Street, New York, NY

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 304 dari 998 ulasan" "
Penilaian 8 - Bagus. 374 dari 998 ulasan" "
Penilaian 6 - Cukup Baik. 169 dari 998 ulasan" "
Penilaian 4 - Buruk. 86 dari 998 ulasan" "
Penilaian 2 - Sangat Buruk. 65 dari 998 ulasan" "

8,2/10

Kebersihan

8,2/10

Staf & layanan

6,6/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

Ulasan

6/10 Cukup Baik

Ana, Madrid

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Lo mejor es la ubicación, está literalmente a 1 minuto de Times Square, desde las ventanas de las habitaciones se puede apreciar el destello de las luces. Buena zona, con movimiento constante de gente a cualquier hora. Las habitaciones son bastante mas pequeñas de lo que parece en las fotos, la primera habitación estaba en la segunda planta y se escuchaba bastante el ruido de la calle; nos cambiamos de habitación ya que una tubería del wc se estropeó. La segunda habitación exactamente igual pero en la curta planta, sin problemas de ruido de la calle y todo perfecto.
Menginap 7 malam pada bulan November 2019
Tanggapan dari Javier Perrinó pada tanggal 20 Apr 2020
Muchas gracias Ana por dedicar unos minutos a valorar su estancia. Nos alegra que disfrutara su estancia en nuestro establecimiento y esperamos atenderla de nuevo. Saludos,

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Maret 2020
Tanggapan dari ntd pada tanggal 21 Mar 2020
Thank you for your feedback.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
It's proximity to Time Square and the members only feel.
Menginap 4 malam pada bulan Maret 2020
Tanggapan dari ntd pada tanggal 17 Mar 2020
Thank you for your feedback.

4/10 Buruk

Angelina

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari ntd pada tanggal 17 Mar 2020
Thank you for your feedback.

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari ntd pada tanggal 17 Mar 2020
Thank you for your feedback.

8/10 Bagus

LuisHerrera, Venezuela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lo unico que podria ctiticar es que es muy obscuro aunque es el estilo del hotel. Muy bien ubicado, solo 100mts de TimeSquare
Menginap 4 malam pada bulan Mei 2019
Tanggapan dari NTD pada tanggal 11 Mar 2020
Thank you for feedback.

4/10 Buruk

Traveler terverifikasi

Menginap 3 malam pada bulan Februari 2020
Tanggapan dari ntd pada tanggal 11 Mar 2020
Thank you for your feedback.

6/10 Cukup Baik

Emma, London

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
Excellent location. Rooms are on the small size with little storage. Check in and out was quick. Staff were polite but not very friendly and everything always seemed like an effort for them.
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari NSO pada tanggal 2 Mar 2020
Thank you for your feedback.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Manager pada tanggal 2 Mar 2020
Thank you for staying with us and we look forward to welcome you back in the future!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved this hotel! It was so clean and the staff were nice and helpful. I’d definitely recommend a friend and come back soon. The ladies in the front desk were so sweet and helpful and really made my day that they let me and my one year old daughter check in early since we had our luggage and wanted to travel the city. Nick helped us a lot by taking our bags and holding them for us and showing us the city and where to go. I appreciate all the staff here who were so helpful and nice. Loved it !
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari NSO pada tanggal 2 Mar 2020
Thank you for your feedback.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 6 malam pada bulan Februari 2020
Tanggapan dari NSO pada tanggal 2 Mar 2020
Thank you for your feedback.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I liked the decor and bed frame. The bathroom could use some updating but other than that it was a nice stay.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari NSO pada tanggal 2 Mar 2020
Thank you for your feedback.

10/10 Sangat Bagus

Richard

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari NSO pada tanggal 2 Mar 2020
Thank you for your feedback.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms were actually bigger than a regular NYC hotel room, comfy and clean. Staff was very friendly,
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari NSO pada tanggal 2 Mar 2020
Thank you for your feedback.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This place is half block of the Times Square. The staff were friendly and helpful. The room was clean and cute. The bed was really comfortable. We enjoyed our stay there.
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari NSO pada tanggal 2 Mar 2020
Thank you for your feedback.

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Thermostat inaccessible. Room cold
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari NSO pada tanggal 2 Mar 2020
Thank you for your feedback.

4/10 Buruk

Howard, Philadelphia, PA

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Used to be a great hotel. Either it really hit the skids or they just have me the worst room they had.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari NSO pada tanggal 2 Mar 2020
Thank you for your feedback.

10/10 Sangat Bagus

Sierra, Springfield MA

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lobby was pretty, and the restaurant attached was great
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari NSO pada tanggal 2 Mar 2020
Thank you for your feedback.

4/10 Buruk

Susan

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Sad stay
Really disappointed, from unwelcoming desk staff to disrepair and low quality of room, dirty sheets and pillowcases, scuffed walls broken refrigerator/mini bar, broken shelf in bathroom, midd sad matched toiletries, really uncomfortable stay sadly was happy to leave and will never return. Only plus was location, close to theaters
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari NSO pada tanggal 2 Mar 2020
Thank you for your feedback.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location in the heart of Times Square, convenenient with tons of bars, restaraunts and theatres close by.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Manager pada tanggal 19 Feb 2020
Many thanks for taking the time to share your experience at Night Theater District. We are elated to hear that the location was of a great convenience to you and led to many adventures through the bustling city of New York. We hope to see you soon!

4/10 Buruk

Natalie, New York, NY

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
older hotel painted black to hide it. Cheesy leather headboards tiny tiny room. Paid for a king room and was put into a double bed with a view of a staircase. Called to complain and The manager had someone come give us new keys. So they did rectify. I will say the king room was a tad better but still felt dirty. I usually love boutique hotels but this one had no charm AT ALL.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Manager pada tanggal 19 Feb 2020
Thank you for taking the time to provide feedback on your most recent stay. We at Night Hotel strive to ensure 100% satisfaction for every guest and it is disappointing to know we missed the mark. Updates are being made to the rooms to enhance comfort and condition.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The rooms are way smaller than what they look like
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari NTD pada tanggal 16 Feb 2020
We're sorry you were unhappy. Thanks for letting us know.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
No me gusto que no haya cafe y agus caliente las 24 hs. Hace mucho frio y cuando llegas te da ganas de calentarte con un cafe o un te. Solo ponen a la mañana y hasta las 10 am
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Manager pada tanggal 14 Feb 2020
Gracias por tomarse el tiempo para brindar comentarios sobre su estadía más reciente. Agradecemos sus comentarios. Gracias por ser nuestro invitado.!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Stylish Decor, comfortable settings and Excellent location
Menginap 5 malam pada bulan Februari 2020
Tanggapan dari Manager pada tanggal 14 Feb 2020
Many thanks for taking the time to provide feedback on your recent stay at Night Theater District. We are elated to learn that you had a pleasant and comfortable stay. We do hope that if you find yourself visiting New York in the near future, you will not forget us at Night.

10/10 Sangat Bagus

saul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great experience
Very centrally located, we went to see two shows and the theatre was walking distance, hotel was very comfortable and great staff.
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Manager pada tanggal 10 Feb 2020
Many thanks for taking the time to provide feedback on your recent stay at Night Theater District. We are elated to learn that you had a pleasant and comfortable stay. We do hope that if you find yourself visiting New York in the near future, you will not forget us at Night.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The size of the toom was good, I really liked the double shower.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 7 Feb 2020
Many thanks for taking the time to provide feedback on your recent stay at Night Theater District. We do hope that if you find yourself visiting New York in the near future, you will not forget us at Night

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place, very clean with a central location. Friendly staff.
Menginap 7 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 7 Feb 2020
We are delighted that our hotel provided a prime location for your lodging accommodations. Whether you spent the day out in the bustling city or stayed in our uniquely styled rooms we hope you had a memorable and exciting stay. We hope to welcome you back soon!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Menginap 7 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 6 Feb 2020
Thank you for being our guest. We hope to welcome you back soon!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Manager pada tanggal 5 Feb 2020
Thank you for staying with us. Hope to see you again soon!

4/10 Buruk

Sarah, Houston, TX

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Very small, claustrophobic hotel with no amenities even though you pay a daily resort fee. Would not stay here again.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 5 Feb 2020
Thank you for taking the time for providing feedback on your most recent stay. We would like to apologize that your recent stay was not up to your satisfaction. We at Night aim to make every guest experience comfortable and enjoyable. We will sure to utilize your constructive feedback to craft improved stays for future guests.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The shower took 5 minutes to warm up and the drain was very slow so we were standing in water. Everything else was great.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Manager pada tanggal 5 Feb 2020
Many thanks for taking the time to review your recent stay with us. We hope that our great location led to many adventures in the “Big Apple”. Hope to see you soon!

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The property felt like we were staying inside of a coffin, which I understand the theme is “night “ but it felt stuffy like you were inside of a coffin. All of the electronics seem to have issues, the TV wasn’t working, there wasn’t a microwave or any kind of facility to reheat food of any sort, there was no gym, was really just a huge miss
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 5 Feb 2020
First and foremost, we want to thank you for your review and your informative feedback. We are disappointed to learn that we were unable to provide you with you with a stay on par with your standards. Our rooms incorporate a certain design to emulate the theme of the hotel which sadly was not up to your taste. Thank you for being our guest!

6/10 Cukup Baik

Traveler terverifikasi

Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 5 Feb 2020
Thank you for staying with us. Hope to welcome you back soon.

4/10 Buruk

Jillian, Denver

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The location was great and there was easy access to everything.
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 30 Jan 2020
We appreciate your feedback and we're pleased you appreciated our prime location.

8/10 Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 30 Jan 2020
Thank you for staying with us! we hope to see you back soon.

10/10 Sangat Bagus

Paola, Puerto Rico

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We love the location. In the room the closet was very dark but everything else was perfect.
Menginap 4 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 30 Jan 2020
Thank you for the 5-star rating, Paola! It's great your time at Night Hotel was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience. Have a fantastic day!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mejora ubicación imposible para visitar nuevas York, habitación limpia y de tamaño perfecto.
Menginap 6 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 30 Jan 2020
Gracias por la calificación increíble! Nos preocupamos profundamente por la felicidad y la satisfacción de nuestros huéspedes. ¡Estamos ansiosos por volver a verte pronto para otra experiencia excepcional en NIght Hotel! ¡Tener un día precioso!

6/10 Cukup Baik

BJB

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
I wouldn't rate this a 4 star hotel. I was alone so the room size, albeit small, wasn't a huge issue for me. However, the room needs to be updated. Stained toilet, distorted cabnitry and the carpet didnt "feel" clean. I also slept with my luggage on the bed because I read other reviews regarding bugs. It's so dark in the rooms and the carpet is dark as well so no telling what may have been crawling around. They also didnt have updated features such as charging adapters to plug your devices into. The staff was friendly and helpful so that helped boost my rating. I stayed for 1 night so all in all these issues weren't a huge problem but I definitely won't be back nor would I consider staying for multiple nights.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 30 Jan 2020
We appreciate your feedback, BJB. We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Lights are entirely too low in the Rooms you can barely see , don’t stay on the city view side of the hotel it is extremely old due to the trash trucks coming every second to pick o trash could not sleep for hours
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 30 Jan 2020
We appreciate the feedback. It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We apologize for the issues you experienced in regards to your accommodations.We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was a very pleasant stay
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 30 Jan 2020
Thank you for the 10 out of 10 rating! We're thrilled to see how much you enjoyed staying at Night Hotel. We look forward to hosting​ you again in the near future! Thank you again for sharing. Have a terrific day!

10/10 Sangat Bagus

Bryant, Puerto Rico

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Muy centrico de Time Square, Bryant Park y Rockefeller.
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 30 Jan 2020
Gracias por la calificación increíble! Nos preocupamos profundamente por la felicidad y la satisfacción de nuestros huéspedes. ¡Estamos ansiosos por volver a verte pronto para otra experiencia excepcional en NIght Hotel! ¡Tener un día precioso!

2/10 Sangat Buruk

Anita, Chicago

Traveler bisnis
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The decore and atmosphere were extremely uncomfortable.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 30 Jan 2020
We appreciate your feedback. We're disappointed your stay with us was less than ideal. We care about the comfort of our guests so it's unfortunate we didn't meet your expectations.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 30 Jan 2020
Thank you for staying with us. We hope to welcome you back in the future.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 30 Jan 2020
We appreciate the feedback.

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
All the rooms have no view. Very small rooms. Rooms need updating. Carpets are dirty. Rooms had dingy smell
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 30 Jan 2020
Thank you for taking the time to share your feedback. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward. We hope you allow us the chance to share a more positive experience with you soon.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Manager pada tanggal 30 Jan 2020
Thank you for the 5/5 rating! It's excellent you enjoyed your time at Night Hotel. Have a fantastic day!

10/10 Sangat Bagus

Charles, Kingsport TN

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice clean very comfortable would recommend and would stay again I read this property excellent five stars.
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari NTD pada tanggal 13 Jan 2020
Thank you for your feedback.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The location is excellent, but the decor is a bit old and poorly maintained. Room was acceptable, but only as a sleeping chamber. The price was right, but the product was far from the swanky, dark luxury it advertises.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari NTD pada tanggal 13 Jan 2020
Thank you for your feedback.

10/10 Sangat Bagus

Hector, Jurupa Valley, CA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great central location and close to Times Square.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari NTD pada tanggal 13 Jan 2020
Thank you for your feedback.

6/10 Cukup Baik

Zied

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari NTD pada tanggal 6 Jan 2020
Thank you for your feedback.