"The valet service for the parking lot was really weird. I’d never had this experience before so I was very confused by it. You have to take all of your stuff out of your vehicle right away before you can go into the hotel to check in because they take your vehicle and put it on top of this parking structure. I forgot something in my car and since it was already parked up on the very top with 2 cars underneath, I wasn’t able to access it. They also keep your keys overnight and in the morning when I went to get my car, it was apparent that the keys had been left inside my car since the guy did not grab the key from the booth before he went to pull it out. Maybe it’s just me because I have never experienced this before but I did not like that. The staff was fine, not overly friendly or welcoming. The hotel was also fine. Just pretty basic. The beds were comfortable enough for a one night stay. The shower was nice. It was pretty noisy outside and in the hall. You can hear every little noise and I think because the floor is tiled, it just echoes. I didn’t bother with the breakfast buffet since other reviews said it wasn’t worth the money. The one plus was that it was in a good location since we were attending a concert at the prudential center so it was in a short walking distance. Google Maps did take us to the wrong spot originally so we had to call and ask where the parking lot was, which was on another street. "
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