Newburg hotel guide. Independent hotel in Newburg, West Bend

"The area was clean and well lit."

"The room was clean and tidy, the front desk staff friendly and helpful."

"Very nice professional people. "

"Very friendly and helpful staff, they went the extra mile for a completely booked weekend. "

"Room shower door wouldn't close the heat didn't work the pool made my skin burn 10 of 10 it was 4 don't think i would come back "

"The room was clean and staff was very friendly and helpful "

"Always great "

"Nice"

"Although check-in was scheduled for 3:00 PM, I arrived at 3:15 PM to find a sign stating that staff had stepped away. Along with another guest, I waited for over 30 minutes without assistance. We eventually had to call the district manager, who was forced to send a staff member from a nearby Residence Inn to check us in. Furthermore, the bathtub in my room had a section with a surface that felt like sandpaper, making it very uncomfortable to use. As a frequent guest at Marriott properties, I found this experience to be well below the standard I expect. I was offered no sincere apology or compensation for the significant delay and poor service during my stay. Staff not friendly at all. For this to be my home city it was very disappointing and embarrassing. I will never stay at another Fairfield. "