Resor & Hotel dengan Spa di Neyyattinkara

"Good"

"We were very disappointed with many things... firstly the hotel needs to work on its maintenance part. The bathroom showers were broken n tap nozzles were too tight n clogged pores... could not take shower the first day. Then we complained they repaired it. The staff was sooo undertrained and raw.. And i feel they should atleast be aware of the hotel little basic know how... whm we were asking the staff about the property.. they gave us a blank look.. seemed very clueless The lady staff...

"Everything has an old look in the cottage - the view was good but everything from the aircon to fittings were really old and worn out. Getting a Uber from the hotel is a real challenge as there are regular taxi drivers who charge triple the rate waiting at the entrance to turn away our booking. Really frustrating when the hotel can’t help us with this matter."

"Everything good, good pool, better ambience and nice breakfast."

"Below expectations! Disappointing. Renu down property. The cottages were not very well kept. Lot of wear and tear - broken cloth hangers, broken kettle, leaking wash basin etc. silver lining - the ala carte meals were tasty though not much selection in the menu. Buffet was bad! Quite inside from the main area. So no choice except to manage within the property only. However, transport desk efficient. Cabs reasonable. Didn’t take pics. "

"Clean, good stuff"

"Excellent staff . I would stay again."

"We spent a wonderful 5 days here in November. Great location among the trees. Woken to birdsong. Staff really helpful and friendly. Star man is the chef Thomas (Thomas Cook as he told us), who served us some brilliant meals. Tip: it’s worth getting a single cottage for the peace and the view "