Hotel dekat Niseko Tokyu Grand HIRAFU

"Luxurious "

"Great breakfast. Clean room and facilities. Perfect location. "

"Great"

"A small food hamper was provided to get started. Unexpected but pleasantly surprised. Very spacious unit. Could not ask for better "

"El servicio James, a Thomas a Sharon fueron grandiosos "

"Extremely accommodating staff delivering responsive and friendly services via WhatsApp throughout our stay. The room and amenities such as the restaurant, hot spring are world-class! We really enjoyed all cutting edge smart features in our rooms and quality of the toiletry, mattress, pillows etc. It’s truly a solid choice beyond what the photo shows. "

"The staff was incredibly helpful. They went out of their way to help arrange transport to and from the area when other resorts would not. I would stay here again for sure"

"This hotel is well located well maintained but you should forget Japanese hospitality. One of the most arrogant attitude i have ever experienced in any hotel. Check in lady was the worst then shift manager lady was no help. "

"Great staff! Knowledgeable and friendly "

"Great place and good location. Note - there is NO hot tub as shown in advertisements "

"Place was awesome and a good deal. My one, American comment - I’m pro top sheet, which they do not provide. "

"We have visited Niseko several times and have always appreciated the high standard of hospitality in Japan. Unfortunately, this stay was the most disappointing service experience we have had so far. We arrived around midnight to check in, and there was only one front desk staff member on duty. From the beginning, his attitude felt quite unfriendly and unwelcoming. There was no greeting, and when I asked if we could check in, he immediately asked for everyone’s passports in a rather abrupt...

"部屋からの景色が良く、素敵なホテルでした。 朝食も美味しかったです。"

"Room could have been a lot cleaner, random hairs all over combined with crumbs in the bed. The dryer was very mediocre on property, with no notification that the on property restaurant would be closed during the majority of my stay. However, for the price, I was not expecting much so it nearly still met my expectations - yet I somehow still feel disappointed."