Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 248 dari 439 ulasan" "
10 - Sangat Bagus
248
Penilaian 8 - Bagus. 119 dari 439 ulasan" "
8 - Bagus
119
Penilaian 6 - Cukup Baik. 39 dari 439 ulasan" "
6 - Cukup Baik
39
Penilaian 4 - Buruk. 16 dari 439 ulasan" "
4 - Buruk
16
Penilaian 2 - Sangat Buruk. 17 dari 439 ulasan" "
2 - Sangat Buruk
17
8,8/10
Kebersihan
8,8/10
Staf & layanan
8,2/10
Fasilitas
8,6/10
Kondisi & fasilitas properti
7,8/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Amanda
25 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
O
Amanda
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 28 Mei 2024
Thanks for the 5 out of 5. We are glad you enjoyed your stay and look forward to serving you again real soon!
10/10 Sangat Bagus
David
22 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel and staff were amazing.
David
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 22 Mei 2024
Thank you for the great review. We are thrilled that you enjoyed your stay, and we look forward to your next visit.
10/10 Sangat Bagus
maureen
11 Mei 2024
It was what we needed.
maureen
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 13 Mei 2024
Thank you for the great review! We hope to serve you again real soon.
10/10 Sangat Bagus
Debra
22 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great choice for a party of 5
Debra
Menginap 2 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 22 Apr 2024
Thanks for the great review. We look forward to seeing you again!
6/10 Cukup Baik
Lisa
Bepergian bersama keluarga
21 Apr 2024
Disukai: Staf & layanan
They don't give you soap or shampoo or clean your room. The sofa bed was the worst ever. You can't sleep on it due to a large bar that hits your back. The mattress if you could call it that, is all metal springs. I had to get bath towels and fold them all and place them under the sheets to sleep on it.
Lisa
Menginap 3 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 22 Apr 2024
Thank you for your feedback. We are always appreciative of feedback to allow opportunities to do better for our guests. We hope in the future we can get a chance to make up for your experience.
10/10 Sangat Bagus
Cleise
21 Apr 2024
Cleise
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 13 Mei 2024
Thank you for the five star review! We look forward to serving you again real soon!
10/10 Sangat Bagus
Erik M
14 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice staff and breakfast. Room was totally adequate. Will stay here again.
Erik M
Menginap 4 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 15 Apr 2024
Thank you for your kind words! Our staff works very hard and appreciates every guest that stays with us. We are always thrilled when it is recognized! See you soon.
10/10 Sangat Bagus
pamela
Bepergian bersama keluarga
7 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff were very nice, the only down fall one of the doors to enter was broke had to walk around if something was not there to hold the door open, unfortunately the door was always had something in it to hold open day and night
pamela
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 8 Apr 2024
Thank you for the kind words. We will address the door issue that you encountered immediately. We look forward to your next visit.
8/10 Bagus
EDILAINE
Bepergian bersama keluarga
3 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good Place!
EDILAINE
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 4 Apr 2024
Thank you for the great score. We appreciate your comments and look forward to serving you again real soon!
10/10 Sangat Bagus
Gilberto, Yonkers
30 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice and clean!!
Gilberto
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monica pada tanggal 1 Apr 2024
Thanks for the great review. We hope to see you again when your travels bring you back to the Dartmouth area.
10/10 Sangat Bagus
Elena
24 Mar 2024
Disukai: Kondisi & fasilitas properti
Elena
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 27 Mar 2024
Thank you for the 5 out of 5! Our staff works very hard and appreciates every guest that stays with us. We are always thrilled when it is recognized! See you soon.
10/10 Sangat Bagus
vanessa
Bepergian bersama keluarga dan anak
24 Mar 2024
Disukai: Kebersihan, kondisi & fasilitas properti
great
vanessa
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 25 Mar 2024
Thank you for the great review. We look forward to your next visit.
10/10 Sangat Bagus
Amanda
Bepergian bersama teman
18 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved it!
Amanda
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 18 Mar 2024
Thank you for the great review. We are so happy that you enjoyed your stay. We look forward to serving you again real soon.
10/10 Sangat Bagus
Estefanio s
11 Mar 2024
Estefanio s
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 12 Mar 2024
Thank you for the wonderful review. We look forward to serving you again real soon.
10/10 Sangat Bagus
Courtney
9 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Courtney
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 11 Mar 2024
Thank you for the wonderful review. We look forward to your next visit to the area.
4/10 Buruk
Alice
2 Mar 2024
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Alice
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 11 Mar 2024
Thank you for your review. I am sorry to hear your stay did not meet your expectations. If you are in the area again, please give us a second shot to give you a perfect stay!
Thank you for the great score. We are thrilled you enjoyed your stay, and we look forward to seeing you again real soon.
2/10 Sangat Buruk
Jack
Bepergian bersama keluarga
12 Feb 2024
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Awful Residence Inn
Jack
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 12 Feb 2024
Thank you so much for taking the time to complete this survey. I do apologize if your stay did not meet your standards. If we did not meet your standards, then we did not meet our own standards. Our staff strives for customer service, but we have fallen short in these isolated incidents. We do hope you give us another try next time in this area.
8/10 Bagus
Janet
29 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a nice stay at The Residence Inn, beds comfortable and staff went above and beyond.
Janet
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 1 Feb 2024
Thank you for taking the time to review the hotel. We are thrilled that you enjoyed your stay. We look forward to seeing you again.
Thank you for taking the time to review the hotel. We are happy that you enjoyed your stay
10/10 Sangat Bagus
Richard
19 Jan 2024
Richard
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 23 Jan 2024
Thank you for the great review. We are thrilled that you enjoyed your stay.
4/10 Buruk
Keri
Bepergian bersama keluarga
12 Jan 2024
Disukai: Kebersihan, kenyamanan kamar
No Hot Water😡
After we had checked in and we’re heading to our room we were notified that they were working on getting the Hot Water tanks changed over. So our entire stay we had no Hot Water even for showers in the morning
Keri
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 12 Jan 2024
We apologize for the inconvenience; the hotel was replacing the boilers to provide a better guest experience. The hotel did not shut off the water in the building until Monday afternoon after your departure.
10/10 Sangat Bagus
Natalia
Bepergian bersama keluarga dan anak
1 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great, only thing to say would be the showers water temperature was not the hottest.
Natalia
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 8 Jan 2024
Thank you for your kind words! Our staff works very hard and appreciates every guest that stays with us. We are always thrilled when it is recognized! The hotel is replacing the hot water system today to rectify any future issues with the hot water.
6/10 Cukup Baik
Daniel
Bepergian bersama keluarga
1 Jan 2024
Disukai: Staf & layanan
Daniel
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 8 Jan 2024
Thank you for your feedback. We are always appreciative of feedback to allow opportunities to do better for our guests. We hope in the future we can get a chance to make up for your experience.
10/10 Sangat Bagus
Estefanio s
25 Des 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very good
Estefanio s
Tanggapan dari Manager pada tanggal 26 Des 2023
Thank you for the great score. We are thrilled you enjoyed your stay , and look forward to seeing you again real soon!
2/10 Sangat Buruk
Natalie
Traveler bisnis
15 Des 2023
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Skip this place
Hasn’t been cleaned in a long time, walls, air vents, mirrors are all caked with dust. Non smoking building that smells of smoke. Needs a serious upgrade, shower is all yellow.
Natalie
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 26 Des 2023
Thank you for your feedback. We are always appreciative of feedback to allow opportunities to do better for our guests. We hope in the future we can get a chance to make up for your experience.
10/10 Sangat Bagus
Charles
4 Des 2023
Charles
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 5 Des 2023
Thank you for your kind words. We are thrilled when we are recognized . We look forward to your next visit.
2/10 Sangat Buruk
Traveler terverifikasi
Bepergian dalam rombongan, Bepergian bersama keluarga
3 Des 2023
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The worst place
Don’t ever go to Marriott Bonvoy!!! I stayed there and they start acting like they so sweet and helpful the place is the dirtiest dump and the workers tell lies and steal and not to mention there disgusting beds with blood on it!!! The staff are horrible. They don’t clean anything they they to just make it look like they’re clean, but they’re looking for things people left behind. bugs everywhere and they get mad when we complain about it like what do you want us to write a note yes the public should know that’s a dirty dirty place
Traveler terverifikasi
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 5 Des 2023
Thank you for taking the time to review the property. Our hotel is defined by the quality of service it provides to its guests, I am truly sorry that we did not exceed your expectations.
4/10 Buruk
Stephen
Bepergian bersama keluarga dan anak
29 Nov 2023
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Staff was friendly, pool was great and breakfast was good. The room, however, smelled like someone had smoked in it, mold and ants in the bathroom, damage to the walls, dented refrigerator - it looked like no one has maintained the property in quite some time.
Stephen
Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 29 Nov 2023
Thank you so much for taking the time to complete this survey. I do apologize if your stay did not meet your standards. If we did not meet your standards, than we did not meet our own standards. We do hope you give us another try next time in this area.
10/10 Sangat Bagus
Michelle
26 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Central to family I was visiting, close to grocery stores, restaurants, and expressway to get to neighboring towns. Breakfast good too. The property is due for cosmetic updates which I look forward to.
Michelle
Menginap 5 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 29 Nov 2023
Thank you for the great review. We are thrilled that you enjoyed your stay and look forward to your next visit.
10/10 Sangat Bagus
Peggy
23 Nov 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Peggy
Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 24 Nov 2023
Thank you for the 5 stars. We are thrilled you enjoyed your stay.
6/10 Cukup Baik
Thordis
Bepergian bersama keluarga
12 Nov 2023
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Not very comfortable
Overall the stay met its purpose. The hotel was convenient to what we were doing but I would not stay here again. As these rooms only have one bed, my son was to sleep on the pull out sofa bed. What a joke for a bed! The mattress was paper thin and very uncomfortable. I ended up using the sheets to make up the sofa for him to sleep on which that was uncomfortable as well. The kitchen had all we needed however there was a dish cloth and spoonge but there wasn't any dish soap to be found. The breakfast was sufficient. I was disappointed to find that the waffles were only available on the weekend. That is pretty much all my son eats when we travel so this was a challenge. The only thing that made the stay enjoyable was the night employee at the front desk, Neila. She was very friendly and checked us in efficiently. Another positive to this hotel is the restaurant next door, 99. The restaurant was very good enough so we ate there 2 times. If you are going for comfort you should choose another hotel.
Thordis
Menginap 3 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 13 Nov 2023
Thank you for your feedback. We are always appreciative of feedback to allow opportunities to do better for our guests. We hope in the future we can get a chance to make up for your experience.
10/10 Sangat Bagus
Jeanne
11 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Concenient location
Jeanne
Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 13 Nov 2023
Thank you for your review. We are thrilled you enjoyed your stay.
8/10 Bagus
Michelle
Bepergian bersama keluarga
6 Okt 2023
Disukai: Staf & layanan, kenyamanan kamar
Upstate NY
The property is wonderful location, I have been consistently visiting the area and this property for over 5 years. The property is very dated and the rates keep increasing, without investment in the property.
Michelle
Menginap 3 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 6 Okt 2023
Thank you for taking the time to review the hotel. We appreciate your continued business over the years and look forward to your next visit.
10/10 Sangat Bagus
William
4 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
William
Menginap 1 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 6 Okt 2023
Thank you for taking the time to review the hotel. We are thrilled that you enjoyed your stay,
10/10 Sangat Bagus
Jennifer
Bepergian bersama keluarga
25 Sep 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The best
Right at home !!! My favorite place EVER !!!
Jennifer
Menginap 1 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 25 Sep 2023
Thank you for your kind word! We love that this is your favorite place
Thank you for your kind words! Our staff works very hard and appreciates every guest that stays with us. We are always thrilled when it is recognized! See you soon.
It was the greatest stay staff was the best I’ve ever seen and the stay was so easy and convenient comfortable best hotel yet !!
Jennifer
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Manager pada tanggal 5 Sep 2023
We are happy that you had great experiences. We look forward to your next visit.
10/10 Sangat Bagus
Harry
28 Agu 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was our first time in the area (dropping our child off at UMASS). It was close by staff was super friendly and very clean.
Harry
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari manager pada tanggal 28 Agu 2023
Thank you for the wonderful review. We hope to see you again real soon.
10/10 Sangat Bagus
manuela
21 Agu 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The property was clean, and the staff were very friendly. we enjoyed our staying
manuela
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Manager pada tanggal 22 Agu 2023
Thank you for your kind words. We are thrilled you enjoyed your stay. We hope to see you again in the future.
8/10 Bagus
Paulette
24 Jul 2023
Paulette
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Manager pada tanggal 22 Agu 2023
Thank you for the review. We are happy you enjoyed your stay.
10/10 Sangat Bagus
Sandy
Bepergian bersama keluarga
21 Jul 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Sandy
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Manager pada tanggal 21 Jul 2023
Thank you for your kind words! Our staff works very hard and appreciates every guest that stays with us. We are always thrilled when it is recognized! See you soon.
10/10 Sangat Bagus
jennifer ann
18 Jul 2023
Price was reasonable
jennifer ann
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Manager pada tanggal 19 Jul 2023
Thank you for your kind words! Our staff works very hard and appreciates every guest that stays with us. We are always thrilled when it is recognized! See you soon.
10/10 Sangat Bagus
América
10 Jul 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The kitchen should have Dores Ander the sink to look a bit better Just a cosmetic
América
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Manager pada tanggal 11 Jul 2023
Thank you for your reply. The room that you stayed in was a handicap accessible, this is why there were no doors. It allows a wheelchair to access the countertop.
6/10 Cukup Baik
Traveler terverifikasi
Bepergian bersama keluarga
9 Jul 2023
Disukai: Staf & layanan, kenyamanan kamar
Needed to be updated and could have been a lot cleaner.
Traveler terverifikasi
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Manager pada tanggal 10 Jul 2023
Thank you for your feedback. We are always appreciative of feedback to allow opportunities to do better for our guests. We hope in the future we can get a chance to make up for your experience.
8/10 Bagus
Darlene
9 Jul 2023
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It’s okay to stay here
The room was big and nice but it smelled like a wet dog. The air conditioning I don't know if it wasn't working well or that it didn't cool properly. I traveled from NY to stay here the traffic on the road was too much so we spent about 7 hours on the way arriving to check in at 1 am next day for that reason I asked if they could give me a late check out and they told me a very big NO without taking in consideration my case. The rest was fine. We still enjoyed it a little.
Darlene
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Manager pada tanggal 10 Jul 2023
Thank you for taking the time to review the property. Our hotel is defined by the quality of service it provides to its guests, I am truly sorry that we did not exceed your expectations. We hope you will give us a change to wow you!