Search Hotels Near North Park Tennis Center, Atlanta

"I had a very frustrating and unacceptable experience at a Hilton Garden Inn during my stay from April 24–27. The issues started on the very first day. After checking in around 6 PM, the hotel mistakenly assigned our room to another guest later that same night—while we were still occupying it. This was extremely concerning from both a safety and management standpoint. Throughout the entire stay, there was also no housekeeping service provided at all, which is not what I expect from a hotel of this standard. The most serious issue occurred on the evening of April 26. When we returned to the hotel, our room key no longer worked. With my young, tired kids waiting outside and all our belongings locked inside, we were left stranded. When I went to the front desk, I was told that I had already checked out and they could not let me in. Despite repeatedly explaining that my booking was until April 27, the front desk staff refused to listen. One staff member even mentioned calling the police instead of trying to resolve the situation. When I asked to speak with a manager, I was told there was no manager available to speak with at all. Only after I showed my booking confirmation email did they finally verify their mistake, contact someone internally, and restore access to the room. There was no apology or acknowledgment of the inconvenience caused. This experience was extremely stressful, especially with young children involved, and reflects very poorly on the hotel’s customer service"

"Clean room, great bar, shopping and dining walkable."

"This is a very nice hotel. My only complaint is with the housekeeping staff's attention to detail. Everything was clean, which is awesome. But little things, like seeing what supplies needed to be replenished - lotion, wash cloths, water bottles, etc., were lacking. Also, freshening up our room each day (we were there for 3 days) was mediocre... the bed was not remade (we had pulled up the sheets) - it still looked like someone had rolled around on it. And the room just lacked a personal touch when it came to spiffing things up."

"Great location. Shopping, restaurants, movie theater."

"Very nice hotel. We loved our stay!"

"There is one washing machine, so prepared to send your laundry out if you have to stay longer than expected or if you have emergency laundering to be done, there are several dry cleaners that will pick up your laundry or you can drop them off and you pay by the pound, but definitely don’t plan on using the washing machine in the building. Mine smelled. The gym is convenient. They have treadmills, which is very nice. Don’t drink the coffee after seven. It’ll be cold. They don’t refresh it at night even though it’s some in there and it’s stale. The breakfast is decent. It’s repetitive but for the price it works. The staff that stock the kitchen in the morning are very diligent and do a good job. I was disappointed that I did not get daily service even though I didn’t put my tag on my door I had to go to the front desk and ask for sheets every other day and for clean towels and clean washcloth almost daily also toilet paper. It was frustrating at best Expect service daily and not get it. I didn’t desire for my beds to be made. I simply want someone to knock so that I could get what I needed when I needed it that did not happen. What’s most disappointing? Is that in the past? I’ve always gotten 3 PM check out with my rewards points so a 1 PM has never been denied to me. It was denied at this hotel which was frustrating and upsetting precisely because it has never happened in my 50 years of life and Marriott is the hotel of choice whether it be Fairfield Springhill or the March my"

"The suite was a great size for a large family. The breakfast was good. Didn’t have a problem parking even though the hotel was full. Staff was kind. Only problem is I booked 2 suites and they only had 1 available. "

"Amazing service and staff"

"ticks in bed. do not stay here. staff was rude "