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"Clean rooms"

"Everything was Great. Very impressed by the facilities and Staff. Very clean and well stocked"

"The room was comfortable and clean and the outdoor pool was great. The shuttle to the beach was convenient. The one downside is that no restaurants were really within walking distance of the rooms."

"My credit card was billed incorrectly twice upon check in after having paid in full online. The desk staff was not pleasant and gave attitude after causing the error when I brought it to their attention. The only helpful Preston was the Manager on Sunday Morning when I checked out as she had to correct their mistakes."

"Muy lindo y limpio, increíble vista"

"Yes and clean "

"Great stay!"

"Clean room, plenty of parking, friendly staff - great location."

"Elevators: Out of the 3 elevators, 1—and sometimes 2—were out of service. This caused waiting times of 5–10 minutes just to get inside an elevator. The room appeared clean at first, but there was sand throughout the space. - The bathtub and shower curtains looked new, but there was mold along the shower wall edges. - The main bathroom air‑extractor filter fell out and could not be reinstalled. - Several pieces of furniture were broken or scratched. - The kitchen sink triturator was clogged and stuck. - Items from previous guests were left inside the closets. - The balcony rail was technically secured but unsafe for children, especially on the 11th floor. - The children’s blankets had yellow stains. - 11th‑floor hallway was undergoing wall and door paint renovation, strong odor, unpleasant appearance. I took photos during the first hours of occupancy and continued discovering additional deficiencies in the following days. I was not provided with an email address to report these issues to prevent any misunderstanding or extra charges. The good thing is that the hotel is within a very comfortable walking distance from the beach. There’s also a small, basic karaoke restaurant/bar next to it where you can get food and some light alcoholic drinks or cocktails. The parking area is a decent size, but it’s almost always full. Overall, it’s not a bad spot, but for the price, they could definitely do better."