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Quality Inn Old Saybrook - Westbrook

2.5 star property
The indoor pool invites relaxation, and The Comfort Cafe serves satisfying American dishes. Attentive staff make this hotel a standout choice for travelers.

Choose dates to view prices

Quality Inn Old Saybrook - Westbrook offers a charming experience with its morning breakfast buffet. Guests can swim in the indoor pool or visit nearby attractions like Essex Library and Essex Island Marina. Visitors consistently praise the helpful, accommodating staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is Rp2.085.820
Rp2.398.693 total
includes taxes & fees
21 Jun - 22 Jun
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Property grounds
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Quality Inn Old Saybrook - Westbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Quality Inn Old Saybrook - Westbrook?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Quality Inn Old Saybrook - Westbrook on 21 Jun 2026 start from Rp2.085.820, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Old Saybrook - Westbrook pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn Old Saybrook - Westbrook?

Self-parking is free at this property.

What time is check-in at Quality Inn Old Saybrook - Westbrook?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Quality Inn Old Saybrook - Westbrook?

Checkout is at 11 AM.

Where is Quality Inn Old Saybrook - Westbrook located?

Located in the heart of Old Saybrook, this hotel is within 6 mi (10 km) of Essex Island Marina, Essex Steam Train and Essex Library. Harvey's Beach and Ivoryton Playhouse are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.6

Cleanliness

8.0

Location

8.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 365 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

Reviews

Verified

6/10 Okay

Jonathan

Liked: Staff & service
Convenient location for an affordable price
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Jill

Liked: Amenities
Disliked: Property conditions & facilities
I liked the pool a lot. I think that the hours should be earlier than 9 am to open for us early morning swimmers.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice area and quiet...eat and drink in the same place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean, staff was wonderful and the pool was so relaxing. It was a quick visit but definitely would stay again if I was in that area.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was wonderful
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Caitlin

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Included breakfast was the highlight, food was hot and quite a few options. Pool was also fairly good but run down. Beds were also pretty good - sheets, etc. The hotel was quite run down overall. The first room they gave us had a terrible smell and stained bath tub. I asked to be moved, if possible, and they put us right next to the elevator. With thin walls, we had a hard time going to sleep. Not ideal with kids.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, property conditions & facilities
The very friendly staff made this stay enjoyable from The beginning. The hotel was very clean and comfy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

pieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a clean room and the pool was warm and kids had fun. Breakfast was good and plenty of choices
Stayed 1 night in Jan 2026
Verified

6/10 Okay

leslie

Liked: Cleanliness, staff & service, amenities
I was first placed in a dirty room but they were very quick and efficient to move me which was great b/c I don’t like first floor rooms. In my second room on 2nd floor the window lock was broken so I couldn’t lock it. Uncomfortable but being in 2nd floor helped. Clock in the room nor working or unplugged?? Just used my fon for the clock. Breakfast area very clean and orderly and good. Parking lot had potholes but they were there fixing them today. Staff VERY friendly!!!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

RONALD R.

Liked: Cleanliness, staff & service, amenities
Clean place, nice staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Aishwariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, had a quiet happy stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jake

Liked: Cleanliness, property conditions & facilities
Staff was kind. Easy, comfortable stay.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities
Great value. Nice place. Clean room. Nice staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Narida

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The room was good.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kelly j

Liked: Cleanliness, staff & service, property conditions & facilities
We were treated very well by Welcome desk staff, Kitchen staff, housekeeping. Will stay again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the front desk to the rest of the staff, everyone was very friendly but also very professional and very helpful. I called the front desk about 5 straight times to ask questions I was waiting for the receptionist to e upset ,to my surprise she was laughing it up with me. That alone made my stay great
Swimming pool
At the restaurant
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very nice. The pool was very clean and the room was in perfect condition. I will stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, friendly staff.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Pingkuan

Liked: Staff & service, room comfort
Convenient location, quick check-in and out. The front desk ladies are nice and helpful. It's a little old but good value for the money.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jostiena

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was bomb
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was just what we needed. Breakfast was full of choices and and plenty to eat and drink. A perfect stop in a lovely town.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kerry S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and pool, close to a wonderful restaurant
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had a nice variety from Waffles that came out perfect to pantries fresh fruit and the place was clean! And fresh smelling.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, easy check in, nice room and has a pool. Generally pleasant atmosphere.
Stayed 1 night in Aug 2025