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Ulasan untuk Red Lion Inn & Suites Olympia, Governor Hotel

3 out of 5
Red Lion Inn & Suites Olympia, Governor Hotel
621 Capitol Way South, Olympia, WA

Ulasan

6,4
Penilaian 10 - Sangat Bagus. 233 dari 1002 ulasan" "
Penilaian 8 - Bagus. 217 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 201 dari 1002 ulasan" "
Penilaian 4 - Buruk. 175 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 176 dari 1002 ulasan" "

6,6/10

Kebersihan

8,0/10

Staf & layanan

6,0/10

Fasilitas

5,6/10

Kondisi & fasilitas properti

6,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Lauri

Disukai: Staf & layanan
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Vicky

Bepergian bersama teman
The bed was very comfortable. We had a room overlooking the lake which was nice, but the heater didn't seem to warm the room and the TV never displayed a single station. It was locked on the 'select source' screen. We didn't call the desk about it since we were rarely there and it wasn't important to us. The front desk was helpful and courteous with other questions we had. All considered, we will stay again when in town.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Breayla pada tanggal 30 Apr 2024
Hello Vicky, we appreciate you taking the time to share your experience. Next time feel free to mention anything that may come up like the television not working, that's a super easy fix and we don't mind doing so. We're happy to see you were satisfied with your stay and look forward to seeing you again!

2/10 Sangat Buruk

Jessica

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I'll never stay there again. Black mold in the shower. Dirty sheets. Ughhh
Menginap 1 malam pada bulan April 2024
Tanggapan dari Bre pada tanggal 29 Apr 2024
Hello Jessica, thank you for taking the time to provide us with feedback. We apologize that your stay did not meet your expectations, we will be looking into and addressing this issue.

2/10 Sangat Buruk

Jennifer, Issaquah

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The bathroom was dirty looking and our toilet would not flush. The shower did not have a drain cover. Everything looked old. It was easy to leave and walk around to restaurants so that was convenient but not impressed with the cleanliness of the hotel.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Breayla pada tanggal 29 Apr 2024
Hello Jennifer, thank you for taking the time to leave your feedback. We do have a remodel on the books that will update the building and the facilities. I am sorry to see that you did not enjoy your stay and we do hope that you come back and try us again so that we can improve your impression of us.

4/10 Buruk

Bryce

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Bre pada tanggal 29 Apr 2024
Bryce, thank you for taking the time to leave a rating.

10/10 Sangat Bagus

Ken

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Right in downtown Olympia. Perfect
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manny pada tanggal 27 Apr 2024
Hello Ken, we appreciate you for taking the time to leave a rating about your stay with us. Hope to see you again!

10/10 Sangat Bagus

Oscar

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Breayla pada tanggal 25 Apr 2024
Hello Oscar, we appreciate you for taking the time to leave a rating about your stay with us. Hope to see you again!

2/10 Sangat Buruk

Tavis

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is being remodeled, so all amenities were gone that were promised I was still was charge full price and I basically got a prison cell so I want a refund
Menginap 1 malam pada bulan April 2024
Tanggapan dari Front desk pada tanggal 24 Apr 2024
Hi Tavis,Thanks for taking the time to leave a review. Please give us a call so we can talk further about your stay and your concerns.

4/10 Buruk

Carl

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Shower took 10 minutes to get hot.
Menginap 2 malam pada bulan April 2024
Tanggapan dari William pada tanggal 24 Apr 2024
Hello Carl, I'd like to apologize that your stay wasn't as pleasurable as you had hoped for and also let you know that we appreciate you taking the time to leave a review.

4/10 Buruk

Josiah

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Bre pada tanggal 23 Apr 2024
Hello Josiah, I'd like to apologize that your stay wasn't as pleasurable as you had hoped for and also let you know that we appreciate you taking the time to leave a review.

6/10 Cukup Baik

Brian

It was an older building in an old area.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Breayla pada tanggal 22 Apr 2024
Hello Brian, we appreciate you taking the time to leave a review and yes this building is very old but I would like for you to know that we do have a remodel on the books that will update the building and the facilities. Thanks again and have a great rest of your day!

8/10 Bagus

PAUL

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari William pada tanggal 21 Apr 2024
Hello, Paul. Thank you for taking the time to give us a review.

2/10 Sangat Buruk

Lizabeth

Bepergian bersama teman
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Check in/out was easy, bed was very comfortable BUT room was cold (60 degrees) without a way to heat properly until we were given a portable heater. Had to ask for batteries for the remote and the phone was broken. When given the feedback at check out, no apology given, not written down or acknowledgment provided. Would not recommend to stay here!
Menginap 1 malam pada bulan April 2024
Tanggapan dari William pada tanggal 10 Apr 2024
Hello Lizabeth, Thank you for taking the time to give us your review. Sorry to hear that your stay was not as pleasurable as you had hoped for.All feedback helps us improve our customer satisfaction. Thank you again for your review.

8/10 Bagus

Justen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manny pada tanggal 8 Apr 2024
Hello, Justen. Thank you for taking the time to give us a review.

4/10 Buruk

Kevin

Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari William pada tanggal 6 Apr 2024
Hello Kevin, Thank you for taking the time to give us your feedback. Sorry to hear that your stay was not as pleasurable as you had hoped for. All feedback will help us improve our customer service. Thank you again for your feedback.

2/10 Sangat Buruk

Zohaib

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They did overcharge my account and I’m still waiting for get back my money 😡
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari William pada tanggal 4 Apr 2024
Hello Zohaib, Sorry to hear that you were overcharged. It can take up to 72 hours or more for the refund to show. Thank you for taking the time to give us your review.

8/10 Bagus

Eleamar

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Didn't have restaurants close by.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari William pada tanggal 28 Mar 2024
Hello Eleamar, Thank you so much for taking the time to leave a review. We are happy to see you enjoyed your stay. Sorry you were not able to find a restaurant close by. Hope to see you again soon!

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Great place room services needs to be better
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Front desk pada tanggal 26 Mar 2024
Hi Cameron! Thanks for taking the time to leave a review. Your feedback will help us improve in this area!

2/10 Sangat Buruk

Manya Beth

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The entire hotel has heating on, all the time. There is no temperature control in the rooms. The best you can do is shut the vent and open your window, but there are no screens on the windows and insects can fly in easily. It was boiling hot in the middle of March, and there are cracks and stains all over the walls and ceiling of the room. I will never book another room at this Red Lion, or any other.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari William pada tanggal 25 Mar 2024
Hello Manya, Thank you for taking the time to give us your feedback. Sorry to hear that your stay was not as pleasurable as you had hoped for. All feedback will help us improve our customer service. Thank you again for your feedback.

4/10 Buruk

April

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The location of this property is really good. Close to everything downtown and concerts and shows. Unfortunately, theres nothing else to recommend it. Our room was noisy. Toilet running off and on. Mini fridge running. Dont think about turning on any heat or air because the noise from the unit was like shaking a bag of metal pieces. The smell of the room was somewhere between old carpet and old cigarettes. Every piece of furnature was scraped and scratched and beat up. One of the attempts at wall art was water stained. The sheets were stained with mascara and we found hair in the bed. When we asked for an additional pillow they didn't have any. For a king bed we had 3. Overall the bed was comfortable. But we heard every noise, doors slamming and voices. Luckily we had earplugs. This is not a 4 star hotel. I want to make clear that the staff was very helpful despite the condition of the room. A hotel on the decline sadly, and a steep one.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari William pada tanggal 24 Mar 2024
Hello April, Thank you for taking the time to give us your feedback. Sorry to hear that your stay was not as pleasurable as you had hoped for. All feedback will help us improve our customer service. Thank you again for your feedback.

8/10 Bagus

Jayson

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Close to restaurant's and lots of shops. Continental breakfast was good.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari William pada tanggal 24 Mar 2024
Hello Jayson, Thank you so much for taking the time to leave a review. We are happy to see you enjoyed your stay and hope to see you again soon!

8/10 Bagus

Gengna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good convenient location, clean and spacious room, walkable, a lot of dining options
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Front desk pada tanggal 20 Mar 2024
Thank you so much for taking the time to leave a review. We are happy to see you enjoyed your stay and hope to see you again soon!

8/10 Bagus

Eric

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manny pada tanggal 8 Apr 2024
Hello, Eric. Thank you for taking the time to give us a review.

10/10 Sangat Bagus

Robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The renovations to the hotel have made it much more inviting and better promoted a feeling of cleanliness. Check in and check out was simple and the staff personable. The water temperatures in the sink and shower were difficult to manage but other than that it was a perfectly fine place to stay.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Breayla pada tanggal 15 Mar 2024
Hello Robert, thank you for taking the time to share your experience. We are thrilled to see you enjoyed your stay with us and hope to see you again soon!

8/10 Bagus

Jamie

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Manny pada tanggal 16 Mar 2024
Hello Jamie, thank you for taking the time to share your experience. We are thrilled to see you enjoyed your stay with us and hope to see you again soon!

4/10 Buruk

gail

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Toilet was clogged light bulbs were out only 2 towels and not clean
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front desk pada tanggal 12 Mar 2024
Thank you for taking the time to leave a review Gail. Sorry your stay wasn't what you expected. Next time feel free to reach out to the front desk so we can move you to a different room. Your feedback will help us improve in these areas.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place to stay
Tanggapan dari Manny pada tanggal 11 Mar 2024
Hello Cameron, Thank you for taking the time to post a review. We are pleased to hear that you enjoyed your stay. We hope to see you again soon.

6/10 Cukup Baik

Lillian, Seattle

Tidak Disukai: Kondisi & fasilitas properti
Breakfast area wasn’t replenished and hardly had any food item available even at 9am. No attendant onsite and the area wasn’t picked up after many guests passed through leaving garbage behind .
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Breayla pada tanggal 10 Mar 2024
Hello Lillian, thank you for taking the time to provide us with feedback. We apologize that your stay did not meet your expectations and we will be addressing this issue in the future.

8/10 Bagus

Antonette

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
The room was moldy n the lobby was dirty
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Breayla pada tanggal 4 Mar 2024
Thank you for taking the time to provide us with feedback. We apologize that your stay did not meet your expectations and we will be addressing this issue.

2/10 Sangat Buruk

Christine

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Breayla pada tanggal 4 Mar 2024
Christine, we are sorry to hear that you were dissatisfied with your stay. Thanks for taking the time to leave a rating.

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was good
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manny pada tanggal 2 Mar 2024
Hello David, Thank you for taking the time to leave us your feedback.

8/10 Bagus

Jessica

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
While there is street noise with folks hollering at odd hours, the stay was generally quiet, clean, and affordable.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari William pada tanggal 27 Feb 2024
Hello Jessica, and thank you for taking the time to leave us your feedback. We do have a remodel on the books that will update the building and the facilities. We hope to see you again.

4/10 Buruk

cheryl

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Front desk pada tanggal 20 Mar 2024
Thank you Cheryl for leaving a review. Sorry your stay wasn't as please as you hoped for. Maybe you can visit us again after our renovation?!

4/10 Buruk

Michelle

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
the most difficult shower i've ever had. the temperature is impossible to control. it goes hot and cold unpredictably (and i mean SCALDING). we were only on the 2nd floor -- the plumbing shouldn't struggle like that at that floor. i've worked in old hotels and this one was particularly drab. i'd rather stay in the motel 6 a few miles away. at least i'll be comfortable.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari William pada tanggal 23 Feb 2024
Hello Michelle . thank you for taking the time to give your feedback. We are sorry that your stay was not as pleasant as you would have liked. Your feedback will help us improve our customer service.Thank you again

10/10 Sangat Bagus

Joseph

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Front desk pada tanggal 20 Mar 2024
Thank you Joseph for such a great review. Wee look forward to the next to you stay with us!

2/10 Sangat Buruk

David

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Alana Ball, General Manager pada tanggal 20 Feb 2024
David, thank you for taking the time to post a review. It looks like you did not even stay at the hotel for your reservation. If you could please elaborate on your displeasure it would be greatly appreciated.

4/10 Buruk

Alisha

Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The staff was nice and helpful. However the hotel hallways smelt like mold, the fridge was not working so all my food went bad and the shower did not drain.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari William pada tanggal 20 Feb 2024
Hello Alisha . thank you for taking the time to give your feedback. We are sorry that your stay was not as pleasant as you would have liked. Your feedback will help us improve our customer service.Thank you again

10/10 Sangat Bagus

Alyssa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Didn't have any problems. My room was nice and comfortable.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Breayla pada tanggal 18 Feb 2024
Alyssa, we're happy to hear you enjoyed your stay with us and hope to see you again!

10/10 Sangat Bagus

Matthew

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Front desk pada tanggal 20 Mar 2024
Thank you for taking the time to leave a review Matthew! We are happy to see you enjoyed your stay. See you next time!

8/10 Bagus

Stephanie

Disukai: Kebersihan, staf & layanan
Overall okay and would stay there again but the parking lot is very shady and the surrounding areas are dirty.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manny pada tanggal 9 Feb 2024
Hello Stephanie, Thank you for taking the time to post a review. We are pleased to hear that you enjoyed your stay. We hope to see you again soon.

8/10 Bagus

Tiffany

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
This property is at a really great location. Once we parked our car, we didn’t need it again.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari William pada tanggal 7 Feb 2024
Hello Tiffany. Thank you for taking the time to give us your review. Glad you had a pleasant stay6. All reviews help us improve our customer service. Thank you again.

8/10 Bagus

Edana

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel is slightly dated but good for what we paid. The room didn't have a/c and the window only cracked 4 inches wide.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Alana Ball, General Manager pada tanggal 5 Feb 2024
Edana, Thank you for taking the time to post a review. We are pleased to hear that you enjoyed your stay. We hope to see you again soon.

6/10 Cukup Baik

Madolyn, Shoreline

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Breayla pada tanggal 6 Feb 2024
Madolyn, thank you for taking the time to leave a rating.

6/10 Cukup Baik

Ronald

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Property dated needs overhaul.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Front desk pada tanggal 5 Feb 2024
Thank you for taking the time to leave a review Ronald! We do have a remodel on the books that we are all excited about! Hope to see you again sometime. Take care!

4/10 Buruk

Janesh

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas
Needs renovation big time..location is great for state capital. Breakfast is horrible
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari William pada tanggal 1 Feb 2024
Hello Janesh. thank you for taking the time to give your feedback. We are sorry that your stay was not as pleasant as you would have liked. Your feedback will help us improve our customer service.Thank you again.

10/10 Sangat Bagus

Jennufer

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jillian pada tanggal 31 Jan 2024
Thank you for your review! We are happy you enjoyed your stay with us.

4/10 Buruk

Colleen

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tho the room seemed very clean and was comfortable, the building is falling apart. The slider doors were falling out. Ours couldnt ve opened. The heat did not work at all. The heat in the building was extreamly hot. I feel the description of this facility was Very decieving. We will not stay there again.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manny pada tanggal 30 Jan 2024
Hello Colleen, and thank you for taking the time to leave us your feedback. We do have a remodel on the books that will update the building and the facilities. I am sorry to see that you did not enjoy your stay and we do hope that you come back and try us again so that we can improve your impression of us. Your feedback will help us improve our customer service. Thank you.

2/10 Sangat Buruk

meghan

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
This property is not great. Rooms are old and smelly, and there’s significant drug use and people in behavioral health crisis at the park across the street. Staff were nice but the hotel and general area is in need of investments
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Jillian pada tanggal 30 Jan 2024
Thank you for your feedback about your stay with us. We will us this to help improve these areas.

4/10 Buruk

Stephanie

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The smell when you come off the elevator was horrible. The rooms get hot and there’s no air, you can open the slider door about 4 inches but there were no sheer curtains only the curtains that are thick you can’t get air through them so you have to leave them open to get little air. The shower had ok pressure but would change from good temperature to scorching hot then freezing cold and back to normal and cycle like that the entire time. Breakfast was bagels cereal yogurt. With their toaster that doesn’t work. Homeless sleeping in the garage and that’s all you see when looking out the window. This is worse than a motel 6. Never will stay at Red Lion again.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Manny pada tanggal 30 Jan 2024
Hello Stephanie, and thank you for taking the time to leave us your feedback. We do have a remodel on the books that will update the building and the facilities. I am sorry to see that you did not enjoy your stay and we do hope that you come back and try us again so that we can improve your impression of us. Your feedback will help us improve our customer service. Thank you.

2/10 Sangat Buruk

Luc

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pastor : Jasmin
The place was so dirty and smelling bad , I had to cancel my reservation and go somewhere else. It’s not healthy T all to have a place like that in a city like Olympia. You need to put down the whole building and built a new one. Thanks for asking
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Manny pada tanggal 29 Jan 2024
Hello Luc, and thank you for taking the time to leave us your feedback. We do have a remodel on the books that will update the building and the facilities. I am sorry to see that you did not enjoy your stay and we do hope that you come back and try us again so that we can improve your impression of us. Your feedback will help us improve our customer service. Thank you.