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Reviews of Hotel Keisui

3.5 out of 5
Hotel Keisui
Taira 2884-13, Omachi, Nagano

Reviews

8.4

Very good

Rating 10 - Excellent. 41 out of 97 reviews" "
Rating 8 - Good. 38 out of 97 reviews" "
Rating 6 - Okay. 12 out of 97 reviews" "
Rating 4 - Poor. 5 out of 97 reviews" "
Rating 2 - Terrible. 1 out of 97 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Katsumi, Tacoma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff and people were spectacular! Breakfast was traditional Japanese style food, which may or may not suit westerners. Hotel is a bit dated and it shows. Our room was clean upon arrival; however, we encountered bugs and mosquitoes inside our 3rd floor room. This didn’t particularly bother us, but it may have an impact on other guests. There’s also not a lot to do, activity wise around this hotel. I would highly recommend renting a car (prior to arriving at Keisui) or else you may suffer from boredom during the day. If you didn’t rent a car, take advantage of their daily shuttle service at 10am, which takes you to Shinano-Omachi Station. From there, you can either tour the cute city or rent an e-bike and go sightseeing.
Stayed 3 nights in Oct 2023

8/10 Good

Wing Tung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay
Stayed 1 night in Apr 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, and the staff was very friendly. My husband and I enjoyed our time there.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good good good...................
Stayed 2 nights in Dec 2019

6/10 Okay

Marti

Liked: Staff & service, amenities
Picked this hotel over the others for the outdoor onsen. But found out it is not available to guest only when in the onsen there..... Should have announced it on the description and let customers decided on whether chosing it or not.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really great with excellent service. The room is big and comfortable and the dinner is tasty.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here to do the Alpine route . Big tour group hotel. For individual travellers , email to request for hotel pickup at Omachi Onsenkyo bus stop. We booked a room with private bathtub on 5th floor . It’s hot water bath, not hotspring water. Has aircon . Front desk staffs speaks very little English , all very courteous and helpful . Room amenities basic . Onsen on ground floor has 2 indoor and 1 outdoor pool, water temp quite good but do aviod peak time with arrival of big tour groups. Kaiseki dinner in private dining room but the quality was disappointing for this price range compared to other ryokans in same category. buffet style breakfast. Hotel transport to Omachi Onsenkyo bus stop , where we bought tickets to Ogizawa by Alpico highland bus.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great Japanese hospitality. They took us up to our room. Very clean and nice hotel
Stayed 1 night in Apr 2019

8/10 Good

Melvin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Peerachati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
o
Autumn foliage color change in Omachi is fantastic. (early November). Town is quiet but a good break after Tateyama Alpine Route Tour (if you dont stay up on alpine). Open-air Onsen is nice
Stayed 1 night in Nov 2018

6/10 Okay

Yui

Disliked: Staff & service
Old fashion and not convenient
The hotel is quite old, around 10mins walk from the bus station with a few lights along the road. Didn’t understand why there was no dinner provided by the hotel at the day we stayed. When we asked the hotel staff to drive us to a restaurant at the bus station in the freezing and raining night, they seemed not willing to do that, though finally gave us a ride.
Stayed 1 night in Nov 2018

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great starting point for the Alpine Route.
We stayed here as our jumping off point for the Alpine Route. The hotel is next to a lovely river -- ask for a river view room. Our room was clean and comfortable. The public baths (separate men/women) were very relaxing with lovely garden views and the lounge had patio where we could both dangle our feet in the hot spring water. The breakfast buffet included ample choices of both western and Japanese food. The hotel staff were very helpful to forward our luggage and also drive us to the bus stop where we began the Alpine Route. We would definitely go back to this Ryokan next time in the area.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very spacious room. Free onsen and foot bath available. Dinner is served in private room and food is very good. Breakfast is buffet style with jap and western variety. Free hotel shuttle from Omachi Onsenkyo bus station.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice, the room is spacious. The room rate during the holidays is high.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the hustle and bustle
Nice onsen hotel. Reasonably priced couple onsen room. Very nice location at the tip of the access to Tateyama Alpine route. If you are taking bus from Shin-Omachi, do check the bus timetable first as the bus timings are limited. We reached Shin-Omachi at 5.45pm and there are already no more bus servies. Overall, a pleasant stay.
Stayed 1 night in Apr 2018

10/10 Excellent

ひでお

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿も温泉も混みすぎず、お部屋もとても過ごし易かったです。
Stayed 1 night in Oct 2023

10/10 Excellent

satoshi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が良い
Stayed 1 night in Sep 2023

8/10 Good

wai lun

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Noriko

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

CHUN YU

Stayed 1 night in May 2023

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff and nice environment
Stayed 1 night in May 2023

10/10 Excellent

hokyun

Stayed 1 night in May 2023

10/10 Excellent

Chor Yuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
身心療愈的溫泉酒店
房間整潔、舒服。傳統的溫泉讓人置身於忘憂的境界。
Stayed 1 night in May 2023

10/10 Excellent

Lung Jui

Stayed 1 night in Apr 2023

8/10 Good

KAZUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

TAKAHASHI

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Kiyokazu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても手入れが行き届いていて綺麗です。
Stayed 1 night in Jul 2022

6/10 Okay

たかし

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
コロナ禍の前は毎年行ってきて、コロナ禍になってからは初めての宿。 ビックリしたのは、仲居さんがほとんどおらず、スタッフも少なくなっていたこと。 でも、食事(夕食、朝食)は以前と比べておいしかったのはよかった。
Stayed 1 night in Apr 2022

8/10 Good

Wataru, Musashino city

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全般的に良かったです。
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveller

Disliked: Staff & service
スタッフ
スタッフのモチベーションレベルがばらつき有り。
Stayed 1 night in Aug 2021

8/10 Good

YASUSHI

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
特にすごく良いところも悪いところもありませんでした。部屋はきれいで、くつろげましたが、食事、お風呂は普通です。近くの別のホテルにも宿泊しましたが、コスパを考えると、厳しめな評価になってしまいました。
Stayed 1 night in Aug 2021

10/10 Excellent

motoko

Liked: Cleanliness, staff & service, room comfort
生花がよかった、お料理も、大変おいしかった、おもてなしも、品格があり、よい思い出となりました
Stayed 1 night in Jul 2021

10/10 Excellent

mami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
館内清潔、スタッフの感じもとても良く、お部屋も広く清潔、お風呂も広くて快適。 ただ、食事がいまいち。。。本当にもったいない。食事だけが、、、。
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Kawai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位於河邊可欣賞河景，房內展望風呂可供二人同時使用，駕車往扇澤駅或七倉水霸只需15分鐘
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お食事も美味しいし、子供が足湯を気に入っていました。お風呂のアメニティも豊富で良かったです。
Stayed 1 night in Sep 2019

10/10 Excellent

NAOMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
綺麗な旅館です
とても綺麗で、ゆったりできる旅館でした。近くの旅館と比べても、とても良くみえました。有料でしたが、綺麗な浴衣も借りれたので娘達はとても喜びました。
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族旅行
お値打ちに宿泊出来たうえ、お部屋をグレードアップして下さり、 部屋への案内、お茶のサービスなど家族皆、満足出来ました お料理も美味しかったです
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂付客室だったので、好きな時に好きなだけ温泉に入ることが出来て良かった。
Stayed 1 night in Aug 2019

8/10 Good

Yoshikazu

Stayed 1 night in Aug 2019

8/10 Good

Kunihiko

Liked: Cleanliness, staff & service, room comfort
好印象です！
フロントの対応も良く、部屋はとても綺麗で清潔でした。 お風呂は露天風呂が気持ちよく、とても良かったと妻も娘たちも喜んでおりました。 ただ、チェックインして部屋に案内されると既に布団が敷いてあり、皆んな寝てしまいました(笑)。・・・ということでマイナス1ポイントさせてもらいました。
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもきれいにしている
Stayed 1 night in Aug 2019

8/10 Good

Motoyasu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
風呂場ですが定期的な掃除をして欲しい
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019