Front desk staff were wonderful! Hot water was limited in shower. Room was VERY basic and felt like an unfinished apartment. One tiny desk. Nowhere but the floor to put things. Beds not high quality. Pillows were fine. Breakfast options were fine (Jimmy Dean sandwiches, waffle maker, cereal, yogurt, oranges, bananas) but it was not restocked even after we asked, with an hour still left. The biggest issue was noise just by nature of the building, not noisy guests. You can hear everything! Maybe because the rooms are empty and constructed with vinyl flooring? Pool table was fun. Swimming pool is tiny- so tiny my kids didn’t want to play. Area felt safe. We travel a lot. For a quick overnight, it’s fine. Would not stay for a vacation.