Hotel Golf di Oranjestad

"When we come to Aruba we usually stay Marriott. This time we decided to try Joia. It’s a new hotel. But that’s where the good things stopped. If you come to the beach too early no umbrellas or chairs are put out. Usually they’re starting to do that after 8-8:30 am. Also, if you didn’t come early enough the staff puts towels on the chairs claiming it’s for members only. So if that’s the case it should be advertised as such hotel. For members of some club only. Apparently if you paid $1,000.00...

"The property itself is not on the beach. It’s across the street. The staff should be taught better on how to direct you. What seating on the beach accommodates the hotel. So here I’m gonna save you a whole lot of confusion. It’s Across The Street slightly to the right reflections beach club. Now let’s get to the seating area at the beach. Depending on cruise ships being around, they usually tell you all the seats are reserved. Hint hint give me a tip and I’ll find a seat for you. The beach...

"Resort location. Size of resort and staff all excellent. "

"Unfortunately, this resort has gone downhill on every level possible. I will not be staying here again. "

"The casitas and lobby staff are terrific. The hotel is such a nice special space that they made feel secluded even though it’s on the main road. Almost everyone who works there is lovely. The room was always cleaned wonderfully and the amenities by the pool are great. I would never stay anywhere else in Aruba again. "

"Yes, I did not use the pool but went to the beach with the shuttle "

"I’ve stayed at this hotel multiple times (5–6 visits) and always had a great experience, which is why this situation is so disappointing. I was charged for a restaurant bill at 7:09 AM on the day of my arrival, even though my flight landed at 1:55 PM — clearly impossible. I contacted both accounting and management and provided full proof, but no one has responded for 10 days. It appears a simple mistake was made, but instead of resolving it, they are ignoring the issue. Very disappointing...

"Beware when you book Divi hotels Aruba.We chose all inclusive & paid good $ and they put us up at the Divi Dutch village and told us that the all inclusive was not included.They wanted us to pay $200-$250 per adult each day for the all inclusive package!We were upset but ate dinners and some breakfast outside the resort and on site because Aruba has great food and great restaurants so we made the best of our 5 day trip."