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Ulasan untuk Runaway Beach Resort by Magical Memories

3.5 out of 5
Runaway Beach Resort by Magical Memories
3001 Bonfire Beach Drive, Kissimmee, FL

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 121 dari 455 ulasan" "
Penilaian 8 - Bagus. 162 dari 455 ulasan" "
Penilaian 6 - Cukup Baik. 82 dari 455 ulasan" "
Penilaian 4 - Buruk. 49 dari 455 ulasan" "
Penilaian 2 - Sangat Buruk. 41 dari 455 ulasan" "

7,4/10

Kebersihan

6,8/10

Staf & layanan

7,0/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

Ulasan

10/10 Sangat Bagus

Ivan Javier Hernandez

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, kondisi & fasilitas properti
Esta hermosa y tiene todo lo que se necesita
Menginap 7 malam pada bulan Juni 2022

8/10 Bagus

Mario

Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 21 malam pada bulan Maret 2022

4/10 Buruk

eric

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Property manager never returned my calls when I was there piss poor communication
Menginap 5 malam pada bulan April 2022

4/10 Buruk

CANDIDA ROSA

Bepergian bersama keluarga dan anak
Disukai: Kondisi & fasilitas properti
La piscina no esta tan cerca de donde nos hospedamos. No tiene lugares excepto la piscina un lugar para niños. La comunicacion no es tan efectiva, les notifique que no teniamos acceso al wifi y nunca nos ofrecieron alternativas ni soluciones. El baño tenia limo en las paredes. Necesita fumigacion ya que de noche encuentras algunos visitantes en el baño. La secadora la podias dejar 2 dias corridos tratando de secar ropa y no te la secaba del todo. Sugerencia, deben en los baños ya que los dos baños eran bañeras, deben poner algun barandal para agarrarse en caso de resbalarse, para mi madre era casi imposible bañarse sin asistencia por la preocupacion de que fuera a caerse y no tener de donde sostenerse. De lo demas el lugar, sus alrededores eran tranquilos y muy seguro.
Menginap 8 malam pada bulan April 2022

8/10 Bagus

Victor

Tidak Disukai: Kondisi & fasilitas properti
Menginap 6 malam pada bulan Januari 2022

6/10 Cukup Baik

Isaac Alonso Vargas

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Un buen lugar, buenas instalciones. Nos hizo falta un paño, no habia paños de pies ni de manos No habia jabon lavaplatos, no habia jabon lavamanos, no habia jabon para lavar ropa.
Menginap 7 malam pada bulan Desember 2021

2/10 Sangat Buruk

Connie

Menginap 3 malam pada bulan November 2021

6/10 Cukup Baik

Alex Russel

Bepergian bersama keluarga
Menginap 3 malam pada bulan November 2021

6/10 Cukup Baik

Courtney

Bepergian bersama keluarga dan anak
Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Convenient to nearby grocery stores and gas station, minutes from highway. Condo seem to have been rushed when cleaned. There was hair in the floor and around the sink. The floors seem to be halfway vacuumed. The last guest(s) left a pair of white underwear in the floor of the closet (I left them there for the next guests) and one of their pink press on nails. There were no wash clothes in any of the bathrooms. I called to request some, received no answer but was followed up with a text saying my call was missed and if I could be helped. No returned call or wash clothes. I went to the local Walmart to purchased them along with towels bc the ones in the unit were the smaller floor towels. Overall the stay was fine, this particular unit was not updated but it was fair for the price. All of my issues could of been smaller but they continued to add up to make it a bigger issue. I would recommend for convenience but don’t expect hotel accommodations.
Menginap 3 malam pada bulan November 2021

8/10 Bagus

ANDREA E

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan November 2021

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Desember 2020

8/10 Bagus

Maria

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Cero comunicación con los administradores por lo q hay confusión con el tema del Check Inn Check out basura y limpieza De resto todo Ok
Menginap 14 malam pada bulan November 2020

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Cobro extra por aseguranza que no dijeron al hacer el trato y muy alto el cobro por limpieza del lugar , muy mala comunicación con el resort
Menginap 5 malam pada bulan November 2020

2/10 Sangat Buruk

Stephan

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kenyamanan kamar
This trip was not good at all we never even stayed
Menginap 5 malam pada bulan November 2020

8/10 Bagus

Mayra

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Loved everything about the apartment
Menginap 7 malam pada bulan November 2020
Tanggapan dari Reservations Team pada tanggal 11 Nov 2020
Thank you for your kind words! We hope that you choose to stay with us again.

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Avoid these condos like the pest. Management company is the absolute worst, good luck trying to check-in without stress, driving around looking for their abandoned or empty offices or calling for hours. Condos themselves are old and crappy. Furniture purchased in the 80s and never looked after again. You get better beds and a better night sleep in a $5 cockroach motel. Never in my 25 years coming to the area I had a worst experience, by miles. #Unlist.
Menginap 11 malam pada bulan Oktober 2020
Tanggapan dari Reservations Team pada tanggal 16 Okt 2020
Thank you for your review and feedback. We are sorry to hear that you did not enjoy your stay in Runaway Beach. Our check-in office has been updated with Expedia. It also notes that you are to call us 48-72 hours prior to your arrival to receive check-in details and access codes. The units are individually owned and decorated by different owners.

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 6 malam pada bulan September 2020
Tanggapan dari Reservations Team pada tanggal 16 Okt 2020
Thank you for your review!

8/10 Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Agustus 2020
Tanggapan dari Reservations Team pada tanggal 14 Sep 2020
Thank you for your review!

10/10 Sangat Bagus

Jayson

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Excelente
Menginap 8 malam pada bulan Agustus 2020
Tanggapan dari Reservations Team pada tanggal 13 Agu 2020
Thank you! We hope you choose to stay with us again!

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 4 malam pada bulan Juli 2020
Tanggapan dari Reservations Team pada tanggal 13 Agu 2020
Thank you! We hope you choose to stay with us again!

2/10 Sangat Buruk

Shell, Atlanta, Ga

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas
Bad smell, nasty carpet, bad customer service, roaches in restroom, no tissue provided, no cable & WiFi, no cold water. The list continues!
Menginap 3 malam pada bulan Juli 2020
Tanggapan dari Reservations Team pada tanggal 29 Jul 2020
Thank you for your review and feedback! I do not see that you contact us during your stay to report any of these issues. Please reach out to us as we would like to discuss this further, and to ensure that your concerns are addressed.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, fasilitas
Bugs, bad smell, no working cable or television, nasty carpet, no tissue provided, very bad customer service, no cold water.
Menginap 3 malam pada bulan Juli 2020
Tanggapan dari Reservations Team pada tanggal 29 Jul 2020
Thank you for your feedback and review! Please reach out to us so we can address this manner with you directly.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
The property was in a great place from the parks we were visiting. The house was clean and the area where the property was, it was close to stores and eating places.
Menginap 5 malam pada bulan November 2019
Tanggapan dari Management pada tanggal 9 Des 2019
Hi There- We are so pleased you enjoyed your visit and appreciate your feedback. We hope to see you again soon. Sincerely, The Team at Magical Memories

4/10 Buruk

Heather

Menginap 2 malam pada bulan November 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Bom apartamento, com o mínimo necessário. Sistema de check in em local distinto e com surpresas, cobrança de um seguro não informado a priori.
Menginap 7 malam pada bulan November 2019
Tanggapan dari Management pada tanggal 13 Des 2019
Agradecemos o seu feedback.

6/10 Cukup Baik

Robert

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Satisfied but far from pleased.
Check-in was a bit trying as the room as they gave us the wrong room; there was an added charge of $38 for an insurance coverage that was not disclosed as part of the room fees; plus the different address for check-in was not given to us when called to request ground floor room or a room with an elevator close by since my wife has a broken leg and can’t do stairs. Had to change rooms the next day as the first had a broken a/c and water heater. That room was much nicer and actually came with the dish soap and trash bag in the can!
Menginap 3 malam pada bulan November 2019
Tanggapan dari Management pada tanggal 16 Nov 2019
Hi Robert, Thanks for your feedback on your recent visit. The damage waiver charge is mentioned in our listing here. I believe Hotels.com classifies this as a resort fee, however, it is listed. Also, there is a section labeled "special check in instructions" that gives all information regarding our check in location. Our apologies for the confusion. We look forward to another visit! Sincerely, The Team at Magical Memories

10/10 Sangat Bagus

FRANCISCO ARNO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelente local e localização perfeira
Excelente lugar. Ótima localização, próximo de tudo. Piscina bem legal, mesmo não aproveitando muito. Cozinha não estava muito equipada, porém foi suficiente para nós que cozinhamos bastante por estamos com dois bebês. Única reclamação da hospedagem é me ralação as camas de casal dos dois quartas, ambas estavam com um dos lados afundado, com se tivesse muito uso, porém nada que comprometesse a hospedagem. Aconselho a ficarem neste local, com certeza em uma próxima ida à Orlando será uma das minhas primeiras opções.
Menginap 10 malam pada bulan Oktober 2019
Tanggapan dari Managment pada tanggal 30 Okt 2019
Obrigado por escolher ficar conosco no Magical Memories. Estamos satisfeitos por você ter gostado da sua viagem. Agradecemos seus comentários e usaremos essas informações para reconciliar esses problemas e atender às expectativas da sua próxima visita. Nossa esperança é que você continue nos escolhendo quando visitar a área de Orlando. Atenciosamente, A equipe da Magical Memories

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and safe/secure area. Great amenities and although quite basic, the apartments are functional and clean. This is my third stay in as many years so can't be that bad!
Menginap 6 malam pada bulan Oktober 2019
Tanggapan dari Management pada tanggal 18 Okt 2019
Hi There- Thank you for staying with us. We are all pleased that you had a great time and we hope we can host you again soon. Sincerely, The Team at Magical Memories

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the location. It was clean and felt like a vacation getaway.
Menginap 8 malam pada bulan September 2019
Tanggapan dari Management pada tanggal 30 Sep 2019
Hi There- Thank-you for your feedback on your recent stay with us. We always love hearing from our satisfied guests and we look forward to having you visit with us again. Sincerely, The Team at Magical Memories

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good central location, easy to get to all the major roads of Orlando. The property was nicely decorated and with full self catering needs. Bathroom could do with a better bath & shower unit as they are showing some age. Sofa was also showing some age but was comfortable. Good cable TV Although the TV in the bedroom did not work. These are minor points as were not in the apartment during the day only on an evening. The pool complex is nice but could do with more food & drink facilities.
Menginap 14 malam pada bulan September 2019
Tanggapan dari management pada tanggal 26 Sep 2019
Thank-you for your feedback on your recent stay with us. We always love hearing from our satisfied guests. This information will help us to reconcile these issues and meet expectations for your future visit. We look forward to having you visit with us again. Sincerely, The Team at Magical Memories

6/10 Cukup Baik

Terri

Disukai: Kebersihan, kondisi & fasilitas properti
It was a nice place with very few free amenities, the pool was nice but they closed it even though it wasn't storming so that took away our only amenity. The rooms were clean and roomy, and the walk in closet was huge, but the beds were very uncomfortable. The Living room area was very nice and clean, and the open floor plan added to the spacious feel. The location was great!!!
Menginap 4 malam pada bulan Agustus 2019
Tanggapan dari Management pada tanggal 4 Sep 2019
Hi Terri- Thank-you for your feedback on your recent stay with us. We are sorry to hear about your unpleasant experience. We try our best to rectify any issues with our units as soon as we are made aware of them. This information will help us to reconcile these issues and meet expectations for our future guests. Sincerely, The Team at Magical Memories

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The facilities are very clean and accessible. However not many amenities around and a little difficult obtaining Disney tickets as we had to go off site.
Menginap 7 malam pada bulan Agustus 2019
Tanggapan dari Management pada tanggal 3 Sep 2019
Hi There- Thanks for staying with us. We appreciate your feedback and look forward to having you visit with us again. Sincerely, The Team at Magical Memories

10/10 Sangat Bagus

Mark, Immeldorf, Germany

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love the properties location and the accommodations. I did not know the office closed at night. A person walking at night saw us and told us where to go to register. That helped a lot.
Menginap 5 malam pada bulan Juli 2019
Tanggapan dari Management pada tanggal 28 Agu 2019
Hi Mark- Thank you for your feedback on your recent visit with Magical Memories. We are pleased to know that you enjoyed your accommodations. We apologize for the confusion at check in. We would be thrilled to see you all again soon! Sincerely, The Team at Magical Memories

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
El lugar muy acogedor, con excelentes acomodaciones, muy limpias y cerca de todos los destinos y atracciones.
Menginap 5 malam pada bulan Agustus 2019
Tanggapan dari Management pada tanggal 23 Agu 2019
Hi There- Thank you so much for the feedback. We are so happy that you had a great time and we would be thrilled to host you again on your next visit. Sincerely, The Team at Magical Memories

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
Basket ball court wasn’t open one reason I got the room I get a place every year for my wife so families can come the room not that clean old TVs no cable great location the check in was bad had us wait for are room wouldn’t let us just park by the room so we knew were we were goin for the money I spent not worth it and they charged me 142 more after I payed everything up front
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Tiffany pada tanggal 16 Jul 2019
Hi there- Thank-you for your feedback on your recent stay with us. We are sorry to hear about your unpleasant experience. As the basketball court has been closed for over 2 years, this amenity is not advertised on our listing. We are sorry about the confusion. Also, we are careful to disclose All Fees when you book the property, before you pay. We aim for the best in Customer Service and really wish the best experience for our guests. Sincerely, The Team at Magical Memories

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was quiet and the property was very secure.
Menginap 5 malam pada bulan Juli 2019
Tanggapan dari Tiffany pada tanggal 15 Jul 2019
Hi There- We appreciate your feedback, happy to hear you enjoyed your visit. We hope to see you again on your next vacation to the Kissimmee/Orlando area. Sincerely, The Team at Magical Memories

10/10 Sangat Bagus

meliss

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Family vacation
This was a great 3 bedroom villa, close to Disney!!! The pool was awesome... Quiet neighborhood and close to many restaurants,,,
Menginap 5 malam pada bulan Juni 2019
Tanggapan dari Magical Memories pada tanggal 6 Jul 2019
Thank-you for your feedback on your recent stay with us. We always love hearing from our satisfied guests and we look forward to having you visit with us again. Sincerely, The Team at Magical Memories

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 4 malam pada bulan Juni 2019
Tanggapan dari Ana pada tanggal 17 Jun 2019
Thanks for staying with us. We appreciate your feedback and look forward to having you visit with us again. Sincerely, The Team at Magical Memories

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 4 malam pada bulan Juni 2019
Tanggapan dari Tiffany pada tanggal 14 Jun 2019
Thank-you for your feedback on your recent stay with us. We are sorry to hear about your unpleasant experience. Could you let us know what we happened during your stay? We try our best to exceed our guest’s expectations when visiting us. Sincerely, The Team at Magical Memories

8/10 Bagus

Melanie

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Clean, organized and comfortable
The condo I stayed in was clean and quite nice. My only complaint (so small that I did not bother reporting it; also I'd heard that the staff is not reliable) was that the outlet on the left side of the bed did not work--so I slept on the right side. Also I will add that finding my condo was not easy and took 3-4 drives around the residences, so check-in may want to offer a map.
Menginap 3 malam pada bulan Mei 2019
Tanggapan dari Tiffany pada tanggal 7 Jun 2019
Thank-you for your feedback on your recent stay with us. We are sorry to hear about your maintenance issue. This information will help us to reconcile these issues and meet expectations for our future guests. We hope we can host you again soon. Sincerely, The Team at Magical Memories

10/10 Sangat Bagus

Trevonne

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Very nice and beautiful quiet area. They supply great amenities. Close to Disney and highways
Menginap 3 malam pada bulan Mei 2019
Tanggapan dari Sincerely, The Team at Magical Memories pada tanggal 29 Mei 2019
Hi Trevonne- Thank you for choosing to stay with us at Magical Memories. We are pleased you enjoyed your trip. My hope is that you will continue to choose us when you visit the Kissimmee/Orlando area.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
For the money I pay was horrible place it’s so old bed are from 1978 the only great was the kitchen have new cabinets but the rest it’s horrible the bath need to remove I think cheap hotels has better beds and I have to pay and extra 150 dollars for no reason
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Sincerely, The Team at Magical Memories pada tanggal 29 Mei 2019
Thank-you for your feedback on your recent stay with us. We are sorry to hear about your unpleasant experience. We try our best to rectify any issues with our units as soon as we are made aware of them. This information will help us to reconcile these issues and meet expectations for our future guests. We are also careful to disclose All Fees when you book the property, before you pay. Sorry for any inconvenience.

10/10 Sangat Bagus

Michalene, Fresno, CA

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property is a great place to spend with plenty of room in the Villa. Great location to everything that you could need including amusement parks. The price is fair for these gems! These include a washer and dryer which helps to keep the dirty laundry down.
Menginap 4 malam pada bulan Mei 2019
Tanggapan dari Sincerely, The Team at Magical Memories pada tanggal 29 Mei 2019
Hi Michalene- Thank you for staying with us. We are all pleased that you had a great time and we hope we can host you again soon.

10/10 Sangat Bagus

Damien

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan April 2019
Tanggapan dari Magical Memories pada tanggal 6 Mei 2019
Thanks for staying with us. We appreciate your feedback and look forward to having you visit with us again. Sincerely, The Team at Magical Memories

8/10 Bagus

Mariane

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 13 malam pada bulan Maret 2019
Tanggapan dari Lana pada tanggal 15 Apr 2019
Hi Mariane, Thank-you for your feedback on your recent stay with us. We always love hearing from our satisfied guests and we look forward to having you visit with us again. Sincerely, The Team at Magical Memories

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved everything about the property and would love to stay again
Menginap 2 malam pada bulan April 2019
Tanggapan dari Lana pada tanggal 9 Apr 2019
Thank-you for your feedback on your recent stay with us. We always love hearing from our satisfied guests and we look forward to having you visit with us again. Sincerely, The Team at Magical Memories

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
I loved the property. I didnt read the fine print and if your checking in after 8pm you are pretty skrewed until the next morning.
Menginap 6 malam pada bulan April 2019
Tanggapan dari Lana pada tanggal 8 Apr 2019
Thank-you for your feedback on your recent stay with us. We are sorry to hear that you may have had issues during your check-in experience. As noted both on our Expedia page and on your Reservation Confirmation, all guests arriving after 8 pm must contact the property in advance so that we can provide you with after hours check-in instructions. Glad that you enjoyed your stay and we look forward to having you visit with us once again. Sincerely, The Team at Magical Memories

8/10 Bagus

Sergio

Disukai: Kebersihan, staf & layanan
Needs new mattresses.
Overall it was OK. Mattresses needs to be replaced ASAP.
Menginap 3 malam pada bulan Maret 2019
Tanggapan dari Lana pada tanggal 27 Mar 2019
Hi Sergio, Thank-you for your feedback on your recent stay with us. We try our best to rectify any issues with our units as soon as we are made aware of them. This information will help us to reconcile these issues and meet expectations for our future guests. Sincerely, The Team at Magical Memories

8/10 Bagus

Alan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place to get away
Great place to stay for Spring Break with the kids. Short drive to the parks, lots of restaurants nearby, shopping, and grocery stores. Quiet. No main center open after 4,bring towels for the pool. All in good order, well maintained, and comfortable. Beds could be a little nicer, but still great.
Menginap 5 malam pada bulan Maret 2019
Tanggapan dari Lana pada tanggal 25 Mar 2019
Hi Alan, Thanks for staying with us. We appreciate your feedback and look forward to having you visit with us again. Sincerely, The Team at Magical Memories

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything about my stay was great in regards to the actual villa. However, the bed was extremely uncomfortable. The mattress was lumpy and squeaky so every time I moved, you could hear squeaks. Also, you can tell the pillows were cheap. They barely had enough stuffing in them so as soon as you lay your head on them, it went down to the mattress. So basically, it was like sleeping without a pillow. And the flooring is very thin, whoever was staying in the villa above me stumped across the flooring my whole entire trip. So to say that I had a very peaceful vacation is far from true.
Menginap 3 malam pada bulan Maret 2019
Tanggapan dari Lana pada tanggal 22 Mar 2019
Thank-you for your feedback on your recent stay with us. We try our best to rectify any issues with our units as soon as we are made aware of them. This information will help us to reconcile these issues and meet expectations for our future guests. Sincerely, The Team at Magical Memories