Search Hotels Near Orlis Cox Sports Complex, Ottawa

"Internet was difficult to use"

"The only thing i was not happy about was, I told the person checking us in the night before that i wanted to pay in cash the next day when we checked out, But when we checked out they had all ready charged my credit card, and the man at the desk didn't want to even try to refund us. But other than that is was a great hotel, clean, close to the doctors office that we needed to go to early in the morning. We would stay again if needed."

"There were ants in the first room, the staff was nice but provided no real solution besides a new room. The second room had mold in the bathroom doorway and you had to put up the toilet seat just to open the door (room 222). Not to mention half of the doors were open to the actual rooms, which my friend (with a different reservation) had to deal with. The window in her room was cracked as well. It’s also not well lit on the side with the gas station, it’s creepy over there at night. Don’t recommend staying here, especially as a solo traveler, and especially as a woman. There was also a small device attached to the TV that looked like a camera. I looked and the cable was not attached to the TV at all through the cable but was, like, glued to the front of it, top center. There was hair stuck to the towels that were unused and a bug jumped from the drain when I turned it on. Not to mention the weird red and black stains on the bathroom wall next to the door. My friend also had mold on her shower curtain. In conclusion, this place was unsanitary, unsafe, unkempt, and overall a weird experience."

"Easy check-in, clean room"

"Room was clean and updated, the breakfast wasn't impressive for the price."

"Room is clean enough. Bed was pretty comfy. Check in staff polite. Breakfast and coffee were not great. Fine for a quick stop."

"Good hotel, liked the location. Would stay here again."

"I've stayed in this hotel many times over the years. The night I checked in, at 10pm, for my pre-paid 4 night stay I somehow had misplaced my credit card during the trip from Dallas to be used for "incidentals" and didn't have it with me. Granted, I stayed there 10 days before and am a Gold Member with Choice Awards. The individual manning the desk wouldn't let me check in without the card. Regardless of any of my credentials, history and pre-payment status. She said there were "rules" that had to be followed. So, there I was, 10 O'Clock at night, 500 miles from home, no credit card, no options other than to sleep in my car. In my opinion, there are several words that describe such treatment: inhumane, unkind, unreasonable, inexcusable, inconsiderate, inhospitable, unethical, unprofessional. These people are supposed to be in the "hospitality" business. You would think a service business would put a repeat customer first. Don't think they understand their mission. Fortunately, as I settled in my car preparing to sleep in the parking lot, I discovered the credit card between the seats, returned and successfully checked in. However, the damage was done. I hope this review is witnessed by a lot of travelers and hotel purveyors. Sometimes self imposed "rules" shouldn't apply."

"The only ice machine for the entire hotel was on the third floor and it was always out of ice. Disappointing."