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Rating 10 - Excellent. 545 out of 1000 reviews" "
10 - Excellent
545
Rating 8 - Good. 340 out of 1000 reviews" "
8 - Good
340
Rating 6 - Okay. 79 out of 1000 reviews" "
6 - Okay
79
Rating 4 - Poor. 24 out of 1000 reviews" "
4 - Poor
24
Rating 2 - Terrible. 12 out of 1000 reviews" "
2 - Terrible
12
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Michelle
Travelled with family, Travelled with family and small children
We had two queen bed rooms. The rooms are good size. The rooms are very clean. The location is excellent! 2 blocks to the most busy shopping area yet the hotel is nice and quiet! The staffs are very nice, friendly and helpful! The spa is great! The afternoon bread and coffee/tea is very sweet.
Room was quite modern and spacious. The staff were all friendly and helpful. The location is great - you can walk to the main food and shopping areas within 10-15 minutes.
We love this hotel it’s very nearby the popular street at dotonburi and also very near the train station. Direction was easy ..road was decent to pull my luggage to hotel to and fro. Hotel was actually quite small that I and my husband unable to open our luggage properly. Room was super clean esp the toilet. Our room toilet bowl don’t have a warmer seat but Overall it was a very good experience staying in this hotel! Would love to come back again 😊
Sim Hui
Stayed 5 nights in Mar 2024
8/10 Good
Wendy
Travelled with group
18 Apr 2024
Liked: Cleanliness, staff & service, amenities
Very close to subway station and shopping. It is walkable from the subway station to the hotel.
Can’t beat the location with a 5min walk to the metro .
The luggage room and laundry facilities were a huge hit with us.
Would happily stay here again.
The hotel room was not very clean. My pillowcase had an old bloodstain on it. It was dusty.
They offer tea and coffee but not till afternoon, which defeats the purpose for someone who is a morning coffee drinker.
They offer bread service which is great but only if you are there at specific times. There are no waters on the rooms or coffee makers like other hotels.
Hotel is very clean, 2mins walk from Shinsaibashi station and right next to the main tourist attraction Donbotori. Very good value for money. Highly recommend this hotel.
Staff was very helpful and great! Room was clean and just right size for 2 people. Breakfast was good and had good selection of Western and Japanese food. Very accessible to Dotonbori. We will definitely stay here again.
Hotel is ideally situated. Shoppping places & Dotonbori is walkable. Their in-house bread that's available for free is soft & tasty. The staffs are kind & ready to assist our inquiries. One thing i would recommend to improve is the quality of their pillows.
Great location in heart of osaka nightlife but far enough away it's quite at night. Also great location you want to shop. Could do with upgrading their pillows but other than that nothing bad to say. Overall had a great stay.
Censimelia
Stayed 2 nights in Jan 2024
Response from front desk. on 8 Mar 2024
Thank you for your feedback.We do glad to hear that you enjoyed staying with us and hope to see you again sometime soon.
6/10 Okay
Terry
15 Jan 2024
Terry
Stayed 4 nights in Jan 2024
Response from front desk. on 8 Mar 2024
Thank you for your feedback.We do hope you enjoyed staying with us and seeing you again sometime soon.
The best part of our stay was the breakfast and the sauna !
Amazing array of food to choose from!
Comfortable bed but very small space.
Perfect location!
If I can get a bigger room I would go back for sure !
Location is the best thing about this place. The rooms were extremely small though, and the pillows were tiny and uncomfortable, we had to order 2 more pillows each and stack them to feel like 1 normal pillow. Amenities were well thought out for each room though. The wouldn’t mind staying here again for the price but maybe if booked ahead it would be cheaper elsewhere