Ottawa hotel guide. Americinn hotel in Ottawa, Illinois

"Stayed one night in a junior suite at Hilton Garden Inn North Shore and had one of the worst nights of sleep in a long time. The bed was extremely firm, and the pillows were completely worn out with little to no support. I woke up with extreme lower back pain. The room’s air conditioner made things worse. It was loud and oddly placed, with the vent right next to the bed blowing directly on me all night. The bar experience didn’t help. My martini was poorly made, as well as expensive. Forty dollars for two drinks and the bartender didn’t seem to know how to prepare a Cosmopolitan, which is a pretty standard cocktail. The room layout was also odd and not particularly functional. Overall, the hotel feels very worn. The carpet in the room was dirty, and the common areas showed visible signs of neglect. The elevator almost closed on me at one point and it shook loudly. This property is in clear need of a refresh. Would not stay again."

"Great stay. "

"The room was clean and quite spacious. The view was lovely and I enjoyed my time here. The staff were friendly and cooperative. But there were no water bottles and shampoo in my room. The hair dryer was also missing. I asked for bottles at the reception and it was provided to me. Overall, the stay was great. Thank you!"

"The breakfast were the best. They have bacons, patties, omelet, scrambled eggs "

"I stayed over a month. Staff was also helpful and friendly. The only issue was my bedding was only changed three times."

"I did not like how the hotel smells. Also, bad isolation in terms of the sound, I can hear the next room conversation which was very annoying."

"The pool wasn't open the whole reason we went and still made us pay full after not really letting us know better. The jacuzzi didn't work ended up leaking everywhere they moved us in a nicer villa that they should have put us in the first place!"

"All I can say is very peaceful & relaxing! I had the best sleep ever! I’m a very satisfied customer!"

"Room was clean. They were remodeling the hotel but rooms are currently older rooms."