Search Spa Hotels in Otter Rock

"Staff were very helpful and nice"

"Horrible place to stay. First they tell us late check in due to needing to clean rooms. Staff all walk around property doing nothing and all have cigs in their mouths. Finally got to room and it was filthy! Dishes were dirty, my daughter got bed bug bites, broken door and window. Dusty fans and dust everywhere. Staff were beyond rude. I tried to talk to them about it and all they said was “ok” and wouldn’t even make eye contact. At one point, the toilet clogged and they made me come to the desk to get my own plunger to fix the toilet. Wouldn’t even bring the plunger to the room. Towels had giant rips and holes in them. Will try to attach pictures. Pool was completely flooded over pool deck and was ice cold. Not to mention it was filthy dirty. Beyond rude staff and dirty place with bed bugs. Will NEVER go back. So sad I wasted my hard earned money on a shiy hole like this."

"We stayed there for 5 nites. Everything was only OK. The room rate was a different amount for every single nite! The "suite" that we had was spacious enough, but there was no table and chairs, so no place to sit and eat or work if needed. There was a small fridge and microwave, so where do you eat - on the bed? The screen door to the balcony was torn and slid very roughly on the track - like one of those cheap 50's aluminum screen doors. The balcony railing was extremely rough - paint peeling and splinters everywhere. Looked really bad. The breakfast was typical eggs, sausage (no bacon), biscuits and gravy, cereals, breads and yogurt. But the eating area was very small - only 4 indoor tables! Our room phone was broken, and the bathroom sink was about 90% plugged, so draining was very slow. And we had to just about beg the front desk to get housekeeping to our room once during our stay. The ocean view was nice. We won't be back."

"Didn’t have breakfast. No bacon."

"Check in with Hisham was great. He was very helpful."

"Wonderful staff!"

"Ocean view was so beautiful "

"Amazing staff really made us feel welcome and comfortable. Loved it and will be a returning guest."

"The view & beach access was great , high bank , but stunning view, close to amazing restaurants- comfy bed, & pillows. Loved the fireplace and balcony. Soft warm cookies in the evening, staff recycled plastics for me, breakfast was grab and go, but they had almond milk. The staff were so kind, attentive, & so knowledgeable of the area etc. great weekend for us and our dog💖🐾"