Studio deluxe with kitchen | Private kitchenette | Fridge, coffee/tea maker, electric kettle

Reviews of Leopold Hotel Oudenaarde

4 out of 5
Leopold Hotel Oudenaarde
De Ham 14, Oudenaarde

Reviews

9.2

Wonderful

Rating 10 - Excellent. 124 out of 209 reviews" "
Rating 8 - Good. 73 out of 209 reviews" "
Rating 6 - Okay. 7 out of 209 reviews" "
Rating 4 - Poor. 4 out of 209 reviews" "
Rating 2 - Terrible. 1 out of 209 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really lovely hotel and I recommend it highly. Clean, well designed, friendly staff, great breakfast, great location. 10/10
Stayed 1 night in May 2024

10/10 Excellent

E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area. Easy access to everything and cycling friendly
Response from Steven, General Manager on 21 Oct 2023
Dear guest,Thank you for leaving us a review with the maximum score! We hope when you stay in Oudenaarde next time, you choose Leopold Oudenaarde again.Kind regards, Steven Vandevelde - General Manager

8/10 Good

MUKUN

Stayed 7 nights in Sep 2023
Response from Steven, General Manager on 28 Sep 2023
Dear MUKUN,Thank you for taking the time to leave us a rating. I hope we will be able to welcome you back on your next stay in Oudenaarde.Kind regards, Steven Vandevelde - General Manager

10/10 Excellent

ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Steven, General Manager on 21 Sep 2023
Dear Ian,Thank you for this amazing score! We're happy you were satisfied about your stay with us. We hope to welcome you again sometime in the future.Kind regards, Steven Vandevelde - General Manager

10/10 Excellent

Michael, West Fork

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from Steven Vandevelde on 2 May 2023
Dear Michael,Thank you for this amazing score! We're happy you were satisfied about your stay with us. We hope to welcome you again sometime in the future.Kind regards, Steven Vandevelde, General Manager

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Steven Vandevelde on 12 Dec 2022
Dear John,Thank you for leaving us a rating. We look forward to welcoming you again in our hotel.Kind regards, Steven Vandevelde, General Manager

10/10 Excellent

chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oodenarde
Great location. Superb service and facilities
Stayed 1 night in Nov 2022
Response from Steven Vandevelde on 16 Nov 2022
Dear Chris,Thank you so much for this amazing score! It's wonderful to read that you loved the location, our service and the facilities. We hope to see you again soon!Kind regards, Steven Vandevelde, General Manager

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Flanders Fields
Excellent hotel, perfect location (walking distance to the town square on the one side and on the other side easy access to the motorway). It's also the ideal place if you want to enjoy a bike-ride -which we did- and check out the beautiful countryside.
Stayed 1 night in Sep 2022
Response from Steven Vandevelde on 14 Sep 2022
Dear Peter, Thank you so much for your top review. Every morning my team and I get up just to be able to deliver a great experience to our guests. It is so great to be rewarded with a maximum score. We also love to hear you enjoyed our excellent location. We do hope you stay with us again in the future. Warm regards, Steven, General Manager

10/10 Excellent

ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022
Response from Steven Vandevelde on 14 Sep 2022
Beste Ian, Bedankt voor deze maximum score! We zijn dolgelukkig dat je verblijf top was. Tot een volgende keer. Met gastvrije groeten, Steven, General Manager

8/10 Good

MUKUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in May 2022

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Really good for cyclists!
A really great location, close to the town centre and a very chilled vibes. It was just unfortunate that we had a loft room which we found quite challenging, and the room didn't have a window, just a large glass door :( Not sure if it's something more with Oudenaard in general, but the water was quite slimy/oily so we weren't sure if we could drink it, and didn't really feel clean after a shower? It was honestly fine - and very great for cyclists and has a restaurant nearby which helps when a lot of the restaurants are closed in the town.
Stayed 3 nights in May 2022

10/10 Excellent

ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021
Response from Bart on 7 Sep 2021
Dear Ian, Thank you for your kind review of your recent stay at our hotel. We are delighted to hear that we met your expectations. Our team members always go out of their way to ensure they deliver the best service possible. We would love to have you return in the future. All the best, Bart

4/10 Poor

Levent

Disliked: Cleanliness, staff & service
Horrible service
Towels smelled horrible! Although i wrote down that we are two people, the breakfast was for half person. A thin slice of cheese, a tiny pack of butter etc!! And charged 28€. I never stay there again, and not recommend anyone.
Stayed 1 night in Mar 2021
Response from Bart on 23 Mar 2021
Dear Levent, Thank you for taking the time to review your stay. We are sorry to hear that your recent stay with us did not meet your expectations. Please accept our sincere apologies for the inconvenience. We do like to thank you for notifying us of the issues you experienced. It is an opportunity for us to question ourselves and look for ways to improve our services. Rest assured we will address this matter with our team members so we can deliver improved attention to this matter in the future. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Bart

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free parking. Great location
Free parking. Great location
Stayed 1 night in Dec 2019
Response from Bart Speleers, General Manager on 3 Jan 2020
Dear Steven, Thank you for your feedback of your stay. It was truly a pleasure to receive your positive feedback about our ideal location. We hope to welcome you back in the future and all the best for 2020! Kind regards, Bart Speleers, General Manager

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Easy to access. Wonderful location.
We loved our studio, very pleased with the size and amenities. The view to the river was beautiful. The staff were friendly and professional. The breakfast buffet was wonderful, pleased the 6 year old and the grown ups.
Stayed 1 night in Dec 2019
Response from Bart Speleers, General Manager on 31 Dec 2019
Dear Amy, Thank you for such a positive review. We are delighted that you had such a wonderful experience with us and enjoyed our unique location. It is very rewarding for our team members to know they contributed so positively in making your experience memorable, meeting your expectations is our first priority. We are delighted that everyone found their favourites on our breakfast buffet! We look forward to welcoming you back. Wishing you Happy Holidays!, Bart Speleers, General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from Front Office on 23 Oct 2019
Dear Thank you for this score. The Leopold Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Gaizka Sardina Bilbao - Front Office Department on 2 Oct 2019
Dear Guest We appreciate your lovely review. We hope to welcome you soon. Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a few nights' stay
This was our second stay in the hotel. It's on a very convenient location for travel to other places and it's situated by a river - really nice for evening walks! The rooms are clean and comfortable and the staff are really helpful and friendly.
Stayed 2 nights in Aug 2019
Response from Jason - Front Office on 24 Aug 2019
Dear Thank you for this positive review. it is always nice the hear when guests had a pleasant stay. We look forward to welcome you again on another occasion.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ! Walking distance to restaurants/shopping. Staff were friendly and helpful. We would definitely book again !
Stayed 1 night in Aug 2019
Response from Bart Speleers, General Manager on 22 Aug 2019
Dear guest, We want to thank you for this positive comment concerning your visit to Leopold. It is very rewarding to know that you appreciated our high standards, as well as our prime location. We strive to ensure all our guests have the best experience possible with us and we will always go that 'extra mile' to make sure your expectations are met. We look forward to the pleasure of seeing you on a future visit. Warm regards, Bart Speleers, General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Leopold hotel was lovely, we were there to do some cycling and we really dropped lucky to be staying there as it was so geared up for cyclists. Its a brilliant location, right next to the canal and a minutes stroll into town. Nothing to dislike, the welcome, breakfast, cleanliness, room, location and amenities were spot on!
Stayed 2 nights in Jul 2019
Response from Ine Naert - reception on 21 Jul 2019
Thank you for your review. We are happy you liked your stay at the Leopold Hotel. We are looking forward to welcome you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure storage for cycles, free parking available, great location for cyclists.
Stayed 3 nights in Jun 2019
Response from Bart Speleers, General Manager on 1 Jul 2019
Dear Guest, Thank you for taking the time to provide us with your feedback. It’s satisfying to know that our location was convenient for you and that we have met your requirements. We look forward to the pleasure of welcoming you again in the future. Kind regards, Bart Speleers, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gearing towards those who were there for cycling.
Stayed 3 nights in May 2019
Response from Bart Speleers, General Manager on 20 May 2019
Dear Guest, Thank you for your perfect rating of our hotel. As you kindly noted, we are well equipped for great cycling trips with a station to clean and store bikes. However, we are also a great choice for anyone visiting the city as we are conveniently located in the centre. We hope that you will return on another occasion. Best wishes, Bart Speleers, General Manager

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cycling Trip - Flanders.
Cycling weekend in Flanders. Secure bike garage. Track pump. (No bikes in rooms). Lovely staff, nice bar area. Breakfast was included in our rate - it was excellent.
Stayed 3 nights in May 2019
Response from Gaizka Sardina Bilbao - Front Office Department on 15 May 2019
Dear guest We highly appreciate your positive review. We hope to welcome you again soon. Have a nice day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Ine - Front Office on 9 May 2019
Thank you for your review! We like to see you again in the future. Kind regards

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Gaizka Sardina Bilbao - Front Office Department on 4 May 2019
Dear Linda Thank you for your positive review. We hope to welcome you soon again. Have a lovely day!

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with friendly atmosphere. Room felt brand new. Kitchenette was a bonus as we could easily feed the kids next morning. Short walk to the centre of town. Would happily stay again.
Stayed 1 night in Apr 2019
Response from Bart Speleers, General Manager on 16 Apr 2019
Dear Harry, Thank you very much for this nice review about our hotel. We are thrilled that everything was to your satisfaction. Our dedicated team members work hard to make sure that every guest here has a comfortable and memorable stay, so your positive feedback is truly rewarding. Thanks for highlighting our location, overlooking the River Scheldt, in the vibrant new De Ham district. We look forward to the pleasure of welcoming you back on many more occasions. Bart Speleers, General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern big, clean n all the appliance there... very nice hotel. Highly recommended..
Stayed 1 night in Apr 2019
Response from Bart Speleers, General Manager on 16 Apr 2019
Dear guests, Thank you for such an excellent rating and a positive review! We are grateful to you for taking the time to send us your review. It means a lot to us to know that you were so pleased with your accommodation. Thank you for your kind highlight of our room amenities. We are delighted to know that, overall, your stay with us was a good one. We are grateful for your recommendation, we look forward to seeing you again in the future. Kind regards, Bart Speleers, General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, modern rooms and good bathroom. Great bike storage facilities
Stayed 1 night in Mar 2019
Response from The Leopold Team on 29 Mar 2019
Dear Thank you for this nice review. We appreciate you taking the time to write this. Kind regards The Leopold Team

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lvycc stay
Ideal location clean hotel good breakfast
Stayed 1 night in Mar 2019
Response from Gaizka Sardina Bilbao - Front Office Department on 20 Mar 2019
Dear Thank you for your positive review. We are glad to read that you enjoyed your stay.

8/10 Good

CHRISTIAAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Gaizka Sardina Bilbao - Front Office Department on 22 Feb 2019
Dear Thank you for your positive review. We are happy to see that you enjoyed your stay. Have a nice day!

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Gaizka Sardina Bilbao - Front Office Department on 17 Feb 2019
Dear Mr. Haris Thank you for your positive review. We appreciate it! We hope to be able to welcome you soon again. Have a nice day!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel very friendly 400 m to town centre really nice area
Stayed 1 night in Nov 2018
Response from Bart Speleers, General Manager on 12 Nov 2018
Dear Brian, Thank you for sharing your kind opinion of your recent stay. We are delighted to know that our location suited you. Our team members enjoyed catering to your needs as much as you enjoyed your stay. We look forward to the pleasure of seeing you on a future visit. Warm regards, Bart Speleers, General Manager

10/10 Excellent

MU-KUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is close to city hall. Several great restaurants are there.
Stayed 5 nights in Sep 2018
Response from Gaizka Sardina Bilbao on 3 Oct 2018
Dear Mr. Mu-Kun We highly appreciated you review. We hope you did enjoy your stay in our hotel.

10/10 Excellent

Gary, York UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff who were very helpful.
Enjoyed our stay, it had to be cut short due to a festival taking part outside our hotel, however the hotel informed us about this, and we decided to shorten our stay. The staff were very helpful at all times.
Stayed 5 nights in Jun 2018
Response from Bart Speleers, General Manager on 29 Jun 2018
Dear Gary, Thank you for posting such positive feedback about your stay at Leopold Oudenaarde Hotel. We are pleased that everything was satisfactory with your room, and we are delighted that our team provided you with excellent service. Indeed, we will always keep our guests informed of any festivals taking place in the area, ahead of their stay. I hope to have the pleasure of seeing you, again. My best wishes, Bart Speleers, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Oudenaarde
I like this hotel very much. It is close to my customer location. And there are lots of restaurant around. It also close to major express way N60. That is very convenient to me.
Stayed 5 nights in Jun 2017
Dear Guest, Thanks for your so charming feedback concerning your experience at Leopold Hotel Oudenaarde. Our building enjoys a good location near the city centre in the Vlaamse Ardennen, one of Flanders prettiest regions. We are glad you found our location convenient for your business trip. Thanks for alluding to our connection with N60. As you noticed, restaurants don't lack in the vicinity. We are thrilled you appreciated your stay among us. We hope to have the pleasure to welcome you again. Kindest regards, Bart Speleers, General manager

2/10 Terrible

dionigi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
rock concert nightmare
modern hotel .good quality rooms .on site parking 5 euros. only problem is that when we stayed there was a rock concert right out side that went on till 4.00am in the morning ,,the whole hotel shaked all night ...NO SLEEP ,GOT CAR OUT AT FIRST POSSIBLE MOMENT AND LEFT , drinks and food very expensive ,very disappointed stay as I drove 9hrs to get there so that we could go to gent ,,but because they closed all the roads off for rock concert ,could not get get car out till the next morning ,,.
Stayed 1 night in Jun 2017
Dear Dionigi, Thank you for taking some time to share your experience at the Leopold Hotel Oudenaarde. It's very pleasant to read your general appreciation of our boutique hotel, with its sophisticated rooms equipped with modern amenities. We're really sorry that this one-off event disturbed the quality of your stay. This situation is beyond our control as our soundproofing is generally enhanced. Your mention of the underground parking available at 5 euro per stay is appreciated. We hope to have the opportunity to welcome you again in the future for a much better experience. Bart Speleers, General manager

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Location great for business trip. Bar open late. Getting a taxi in morning difficult

10/10 Excellent

Ade, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for cycling holiday
The hotel was really clean and comfortable. The staff were very helpful and friendly and the amenities were great. Food was excellent and the atmosphere really nice. It's a perfectly located hotel for cyclists with a safe place to leave bikes.
Response from Bart Speleers, General manager on 14 May 2017
Dear Guest, Thanks for sharing your opinion with us about Le Clos Notre-Dame in Paris. Costumer satisfaction is the staff's best reward. It's a delight that you took advantage of our location to fully enjoyed your cycling holidays. We're glad your room suited you with all its modern amenities for a comfortable stay. Thanks for your good appreciation of the meals served in our restaurant. We would be delighted to welcome you again as our guest! Kind regards,

10/10 Excellent

Heming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice bicycle holiday.
We spent a long week-end cycling and the hotel is perfectly located in the middle of Flanders. The rooms very comfortable and we also got two rooms with connection, perfect for the family. Very good breakfast.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Booked a king size bed and got two single beds next to each other that fell apart during night. I said this during the check out and I got a 10% discount..
Dear Guest, Thank you for the time taken to review your recent stay at out hotel. We are very pleased to hear your positive feedback regarding the cleanliness and service at the hotel.We are sorry to hear that not everything was as you both expected, we suggest in this case our guests contact reception immediately to find a solution on the spot. I hope that we have the pleasure of welcoming you back on a future occasion. Best regards, Bart Speleers, General manager

10/10 Excellent

MU-KUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is great for business also for family travel. The nearby city center is a great spot for sightseeing.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the money!
Was a quick business trip, but Leopold was just what I needed - quiet, good breakfast, good wifi, good service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

rachel, asheville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel in a good location
great friendly hotel staff, good parking,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
Very friendly welcome from reception when we arrived. Breakfast was great. Good cafes and restaurants in Oudenaarde.

10/10 Excellent

Barb, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in Ourdenaarde, close to centre of town
We had a great night here. Parking was out the front and free of charge. The room was large and we had the wheelchair friendly ensuite. WOW it was huge. The bed was confortable and you had a choice of pillow options. There was a window you could open and also air con in the room. Breakfast was fresh with lots of options. Right next to the river and you could walk easily into town, which we did.

10/10 Excellent

Ruarri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sara, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bike-friendly hotel with excellent facilities
Our second visit, booked for a long weekend to go cycling in the area. Hotel has a fantastic underground secure room for the bikes with proper bike racks (only accessible via a hotel key card), offers a great breakfast and is close to the main square for cafes/restaurants etc. Will be returning next year!

10/10 Excellent

Joanne, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Nice, new, very clean, modern hotel (don't let the photo of the outside put you off). It is close to the market square where there are lots of places to eat and drink. Breakfast had plenty of choice and was very good, staff were helpful and professional. A very enjoyable stay.