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"Room was smelling cigarettes sooo bad that we ended up leaving that night to go to another hotel"

"It was terrible"

"Staff was amazing and manav went above and beyond to take care of me and my girlfriend. This hotel is perfect for the price and the customer service was far superior to any hotel I’ve ever been to. The rooms were clean and staff made sure that if I needed anything I would get it with no hesitation. Definitely coming back and would recommend this hotel to anybody"

"Other than the microwave not working in the room, everything was swell. Breakfast has a great amount of options, the gym is 24 hours and the pool was great for dip after a work out"

"Everything and everyone was just ok"

"Room clean, parking area and outside trash needs to be cleaned more often. Walk in shower very nice but need some type of shelf for shampoo and soap."

"We are loyal Hampton Inn guests with a long record of excellent stays. This was our worst by far. We arrived 90 minutes early because my 80+ year-old mother (multiple stroke survivor, wheelchair-bound, severe stamina issues) was in visible distress and needed to lie down immediately. I explained the medical emergency to the front desk clerk (a Black woman) and requested early check-in. She coldly refused, saying “Check-in is at 4pm” and “I ain’t got nothing until 3pm,” then walked away. When I asked if there was anywhere my mother could rest, she said “no.” I pleaded, offering to pay for early check-in and stressing my mother’s condition. She showed complete indifference. Moments later I watched her promptly check in two Black families and hand them room keys. The racial disparity was obvious—we were being discriminated against. I immediately called Hampton Inn Corporate. Five minutes later the clerk received a call, looked directly at me, and suddenly announced our room was ready. Room 220 was not a Handicap room. It had clearly been cleaned hours earlier and was available the whole time. The bathroom was inaccessible—my mother found the toilet difficult and dangerous and could not shower. There was never any hot or warm water. The room’s location made access extremely difficult. From our handicapped parking spot we had to travel to the distant rear elevator and back. At night the facility locks down, rendering stairwells and rear entrance unusable. Worst Hampton Experi"

"When I got to my room I had a handicap room which I did not request. The shower water ran out in the hallway. We were moved to another room. When we got to that room the Tv didn’t work and it was NO TISSUE in the bathroom. Which all of that should be inspected and made sure nothing was left undone after cleaning the room. I don’t think we will stay here again"

"Clean hotel room. Breakfast could’ve been better. Location was ok but near lots of stores. We were there for one night and got hit twice with the smell of marijuana in the parking lot. Overall good stay besides that."