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Palau City Hotel

3.0 star property
This waterfront hotel offers city views and a peaceful setting where travelers can relax while multilingual staff handle everything from tour bookings to luggage

Choose dates to view prices

Palau City Hotel sits on the water, offering a quiet garden with outdoor seating. Guests can use room WiFi, grab a drink at the bar, or enjoy terrace views. The multilingual staff assists with tour tickets and luggage storage.

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar
  • Room service
  • Housekeeping
The current price is Rp1.074.791
Rp1.305.423 total
includes taxes & fees
24 May - 25 May
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About this property

Palau City Hotel

  • Hotel on the waterfront
  • Take advantage of a terrace, a garden and a bar at Palau City Hotel. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and a lift
    • Luggage storage, smoke-free property and a front desk safe
    • Multilingual staff, outdoor furniture and tour/ticket information
  • Room features
  • All guest rooms at Palau City Hotel offer comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Balconies, daily housekeeping and desks

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Grand Hotel Palau
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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
7.6 out of 10, Good, 51 reviews
The price is Rp947.787
Rp1.165.875 total
includes taxes & fees
26 May - 27 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 300 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 290 (return), (from 1 to 12 years old)
  • Self-parking fee: EUR 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number IT090054A1000F2669

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Palau City Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palau City Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Palau City Hotel on 24 May 2026 start from Rp1.074.791, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Palau City Hotel?

Self-parking is available for EUR 8 per day. Limited spots are available.

What time is check-in at Palau City Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Palau City Hotel?

Checkout is at 10:30 AM.

Does Palau City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 300 per vehicle applies.

Where is Palau City Hotel located?

Located in the heart of Palau, this hotel is within a 10-minute walk of Palau Ethnographic Museum, Palau Tourism Office and La Sciumara Beach. Palau vecchio and Salty Wind are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

7.2

Cleanliness

10

Amenities

7.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 4 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 3 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified

4/10 Poor

Donato

Disliked: Cleanliness, property conditions & facilities
They charged me twice for the room and still have not refunded me. They promised we would receive a refund and now we are back almost a week and still no refund. I had to file a dispute with my credit card company. This is not the right way to do business. A/C didn't work properly, soap from previous guest in the soap dish in our bathroom.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Franca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accueil défavorable

Bon séjour...propreté irréprochable ! Assez bien situé près du port ! Le parking est dans la rue. Petit déjeuner rien a dire ...j'ai retiré une étoile car a l' accueil la dame qui nous a accueilli et tout le long du séjour est restée très froide et distante. Apparemment ellle ne doit pas apprécier les Francais. Pour ma part , je n'y retourné plus .
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Renu

Liked: Cleanliness, amenities, property conditions & facilities
El alojamiento es ideal, a 5 minutos del centro, simple limpio y el personal fenomenal. Me alojaría sin dudas nuevamente alli
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Gabriele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel tre stelle non può permettersi di presentare le camere cosi sporche. Sotto il letto c'era la polvere di mesi. Il water (in un bagno davvero piccolissimo) era macchiato di nero sul fondo. Le tende delle finestre, lise dal tempo, non oscuravano la luce. Il materasso con le molle obsoleto non ci ha fatto riposare bene. Ottima la posizione perchè vicinissima al centro.
Stayed 1 night in May 2025
Verified

6/10 Okay

Manon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Noemi

Stayed 1 night in Sep 2025
Verified

8/10 Good

Lucien

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025
Verified

8/10 Good

Kristian

Stayed 1 night in Jun 2025
Verified

8/10 Good

Radu

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025