Palghar hotel guide. Independent hotel in Palghar, Maharashtra

"The hotel may look new and clean, but that’s where the good part ends. The service here is absolutely terrible. The staff has no clue what they’re doing — every simple request needed 3–5 reminder calls, all day long. No professionalism, no interest, and zero courtesy. Food service is a joke. Minimum 2 hours for any meal, and even then they manage to deliver the wrong items. Overall, a very disappointing stay. The hotel desperately needs proper staff training. Until then, I absolutely would not recommend this place."

"This is a lovely new hotel in Dahisar. Really clean and great Indian breakfast. The staff were accommodating and we really enjoyed our stay. "

"As an American woman traveling alone for the first time in India, I was quite nervous about finding a place where I would feel safe and comfortable. The Lighthouse turned out to be absolutely perfect. It’s a peaceful haven just outside the chaos of Mumbai, a true sanctuary of beauty and calm. The property itself is stunning, so much so that I hardly left during my stay. Every corner feels thoughtfully designed and full of care. But what made the experience truly special was the staff. Every single person I met was warm, attentive, and genuinely kind. Whatever I needed, they helped with such sincerity and grace. I felt completely safe, seen, and cared for here. It’s rare to find a place that feels both luxurious and like home, but The Lighthouse manages to do exactly that. I’ll definitely be coming back again soon."

"The rooms, staff and food are superlative. The staff was incredibly courteous and the buffet breakfast and dinner were simply scrumptious. Such hospitality is really hard to come by. Well done team Royal Hometel Suites! Thank you for your service."

"Excellent ... !!!!! Only they can improve is managing the food for all Full Board and keeping more options. Nevertheless each one of them at property were very friendly. Keep up the good work Rahul, Ashok, and entire team of Nirmal who was managing the food. Loved the stay."