"I had a great time in the beginning and the lovely cute blonde girl at the front desk was amazing but she was only there until Saturday, Sunday Monday and Tuesday there was a very cold and off putting Russian woman that I was not fond of. Maybe it's just because I'm not used to being around Russian people but she seemed bored and annoyed. The property is beautiful but the main area where the reception is smells dingy and at times it smells like cat urine. They were putting up wallpaper during my stay and the guy was outside my door singing and banging and really causing a disruption to my quiet enjoyment. I don't feel as though they should charge full price when they're doing renovations and I paid a pretty penny to stay in that room. I do love how they let you access snacks, fruit, Beverages and whatnot anytime you want. They have fresh water, tea, snacks and what not for their guests. Also, I did feel very safe there. Unfortunately, I will not be returning but I'm glad that I was able to experience Palm Beach."