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Grupotel Acapulco Playa - Adults only

Property class: 4

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Travelers find peaceful respite at Grupotel Acapulco Playa, an upscale adults-only hotel near Playa de Palma. The eco-certified property offers a rejuvenating spa, two pools with a sun-drenched terrace, in-room WiFi, and helpful concierge services for a tranquil getaway.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp2.066.083
Rp2.306.226 total
includes taxes & fees
27 Apr - 28 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, laptop workspace

Double Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View | Minibar, in-room safe, desk, laptop workspace

Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Balcony

Single Room, Balcony | Minibar, in-room safe, desk, laptop workspace

Single Room, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use, Balcony

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Premium Double Room, Balcony, Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Premium Double Room, Balcony, Partial Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double Room Single Use, Balcony, Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Premium Double Room Single Use, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
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About the area

Located in Palma de Mallorca, Grupotel Acapulco Playa - Adults only is near the beach. Plaza Espana and Cathedral of Santa Maria of Palma are notable landmarks, and some of the area's activities can be experienced at Port of Palma de Mallorca and Puerto Portals Marina. Aqualand El Arenal and Circuito Mallorca are also worth visiting. Discover the area's water adventures with snorkelling and windsurfing nearby, or enjoy the great outdoors with horse riding. Visit our Palma de Mallorca travel guide
Map
Carrer Costa Brava, 2, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610

What's nearby

  • Playa de Palma beach at Palma de Mallorca, Spain , Shutterstock ID 1130730086, Purchase Order: SP-1843, Order Number: SP-1843 Hotels.com Seasonality Project - Summer/Beach, Client/Licensee: Hotels.com
    Playa de Palma
    2 min walk - 0.2 km
  • Palma Aquarium
    Palma Aquarium
    19 min walk - 1.6 km
  • El Arenal Beach
    El Arenal Beach
    7 min drive - 4.9 km
  • La Porciuncula Church
    14 min walk - 1.2 km
  • Platja de Can Pastilla
    5 min drive - 4.5 km

Getting around

  • Marratxi Poligon Station
    14 min drive
  • Son Costa-Son Fortesa Station
    17 min drive
  • Palma de Mallorca (PMI)
    14 min drive

Restaurants

  • Alfaro Beach
    4 min walk
  • El Patio
    2 min walk
  • Casa Leone
    4 min walk
  • L'A Trattoria Pizzeria
    3 min walk
  • Los Cominos
    5 min walk

About this property

Grupotel Acapulco Playa - Adults only

Upscale hotel near Playa de Palma
Take advantage of a poolside bar, a terrace and a garden at Grupotel Acapulco Playa - Adults only. Active travellers can enjoy cycling at this hotel. Take some time to relax at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An indoor pool and an outdoor pool, along with sunloungers
  • Buffet breakfast (surcharge), bike hire and a local area shuttle
  • A TV in reception, tour/ticket information and a lift
  • A 24-hour front desk, a front desk safe and multilingual staff
Room features
All 180 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • TVs with satellite channels
  • Balconies, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Travelife – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-543

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Acapulco Playa
Grupotel Acapulco
Grupotel Acapulco Hotel
Grupotel Acapulco Hotel Playa
Grupotel Acapulco Playa
Grupotel Acapulco Playa De Palma
Grupotel Acapulco Playa Playa De Palma, Majorca
Grupotel Acapulco Playa Adults Hotel Playa de Palma
Grupotel Acapulco Playa Adults Hotel
Grupotel Acapulco Playa Adults Playa de Palma
Grupotel Acapulco Playa Adults
Grupotel Acapulco Adults Only
Grupotel Acapulco Playa Adults only
Grupotel Acapulco Playa - Adults only Hotel
Grupotel Acapulco Playa - Adults only Palma de Mallorca
Grupotel Acapulco Playa - Adults only Hotel Palma de Mallorca

Frequently asked questions

Does Grupotel Acapulco Playa - Adults only have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Grupotel Acapulco Playa - Adults only?

As of 15 Apr 2026, prices found for a 1-night stay for 2 adults at Grupotel Acapulco Playa - Adults only on 27 Apr 2026 start from Rp2.066.083, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grupotel Acapulco Playa - Adults only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grupotel Acapulco Playa - Adults only?

This hotel doesn't offer parking.

What time is check-in at Grupotel Acapulco Playa - Adults only?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grupotel Acapulco Playa - Adults only?

Checkout is at 11:00 AM.

Where is Grupotel Acapulco Playa - Adults only located?

Offering direct access to the beach, this Palma de Mallorca hotel is steps from Playa de Palma and 1.6 mi (2.5 km) from El Arenal Beach. Hipotels Convention Centre and La Porciuncula Church are also within 1 mile (2 km).

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Reviews

Grupotel Acapulco Playa - Adults only Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 113 out of 211 reviews
Rating 8 - Good. 71 out of 211 reviews
Rating 6 - Okay. 23 out of 211 reviews
Rating 4 - Poor. 4 out of 211 reviews
Rating 2 - Terrible. 0 out of 211 reviews

Reviews

Verified

10/10 Excellent

Jerzy

Liked: Cleanliness, amenities, property conditions & facilities
Very good service, nice staff and incredibly good breakfast (included in the stay).
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, amenities
A very nice hotel, in great location and very good breakfast !
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and nice beach near by
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Ian

Liked: Amenities
Rooms were very clean and updated, bedroom walls were thin if you have noisy neighbours. Breakfast food was good with plenty of choice. We went off season so not much around.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with friendly staff. There were beautiful views and easy transport links into the centre of Palma.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Gary james

Liked: Cleanliness, staff & service, amenities
Loved the location ,next to beach
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely. The hotel was modern and the attention to small details was really appreciated. Quiet at night. Location brill. Definitely recommend!!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Paul Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd visit to Acapulco hotel, and looking to book another, as I had such a pleasant stay. Room was pleasant and the lighting was good. TV had several English channels as well as German Italian and Austrian. Food was excellent, with a great deal of choice. Entertainment was reasonable but not to travel for. Indoor pool quite small but warm, with a Jacuzzi, sauna and steam room, but don't forget that people don't bother with costumes when using the sauna etc here, it's quite accepted. Parking near the hotel is difficult, even in November, I don't think I'd try in high season. Bus (25) to Palma over the road takes max 30 minutes and costs 2 euro, some terminate by cathedral (Placa reina) or others go round the inner ring road (avenidas?) to Placa de espana. Airport bus stops very close too, but I think that is 5 euro.
Partial sea view room?
IndoorPool, it was open from 7:30 to 19:00 when I was there.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay 5☆

We had a wonderful stay at the Grupotel Acapulco the service/staff are excellent .. friendly, helpful & very profesional. We had a side facing room with partial sea view & lovely balcony The food was delicious with so much choice. We look forward to a return visit as soon as possible. The only negatives were .. the room was rather small for a superior grade room & the hotel don't supply quality bathroom products ( shampoo conditioner etc) But everything else was perfect for us.
Stayed 17 nights in Dec 2023
Verified

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 Nights in Majorca.

From the time we arrived to the time we left the treatment we received was impecible.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel cant complain would stay again.
Stayed 6 nights in Jan 2024
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property was fantastic - just a short walk in either direction to lots of restaurants and bars, and the beach directly opposite. The pool area was lovely and very relaxing. Our room was quite a small corner room right by the elevator, so we were woken up most mornings by noise from guests and the cleaners. Because our room was so small, our heads were right by the wall so this was quite disturbing for us. We would stay here again but would request a bigger room further away from the elevator.
Stayed 6 nights in Aug 2022
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Eigentlich wirklich alles und der innenpool war auch spitze!
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Oleksandr

Liked: Amenities, property conditions & facilities
(-) In 5 Nächten wurden weder Bettwäsche noch Handtücher gewechselt. Hausschuhe gegen ufpreis. Kinderbetrieb der Sauna und des Schwimmbads (bis 20:00). (+) Freundliches Personal.
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Leider hatten wir nicht so ein Glück mit unserem direkten Meerblickzimmer. Was aus unserer Sicht gefühlt ein Zimmer mit eingeschränkten Meerblick in der 1 Etage war. Uns wurde freundlich und zuvorkommend angeboten, 2 Tage später nach einem anderen Zimmer zu fragen, wir wollten dann aber 2 Tage vor der Abreise nicht wieder umziehen und ob das geklappt hätte wäre eh fraglich, weil das Hotel ausgebucht war. Der Service und auch das Frühstück waren sehr gut. Wir würden es dennoch nicht wieder buchen, weil die Zimmer uns viel zu klein und auch dazu sehr hellörig sind. Das zu ziehen der Gardine oder Gespärche vom Nachbar sind ohne Probleme zu hören. Wir sind da aber auch sehr empfindlich, dass muss man dazu sagen, aber nach jeder Bettbewegung der Nachbarn um spätestens 6:30 Uhr war an Schlaf nicht mehr zu denken. vor der Abreise nicht wieder umziehen, weil die
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Guido

Liked: Cleanliness, property conditions & facilities, room comfort
Zimmer gut, neuer möbiliert. Schöne Aussicht. Küche durchschnitt, Personal im Gastrobereich unterdurchschnittlich besetzt, Freundlichkeit könnte auch besser sein. Aber alles noch akzeptabel.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Sébastien

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war makellos und das Personal am Empfang sehr freundlich und hilfsbereit.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supper bra trevlig personal
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gerne wieder

Die Lage ist super - gleich visavis ein sympathischer Laden („Supermercado“), die Nito Bar ist ebenfalls gleich nebenan und das Restaurant El Patio ebenfalls…
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr gutes hotel
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Mykyta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, personal, cocina . Todo es perfecto. Recomiendo para descanso
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, en especial me sorprendió todo el personal, muy amables gracias.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles gut und ok
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nema problema

posto rilassante personale gentile e di grande aiuto
Stayed 4 nights in Nov 2024
Verified

6/10 Okay

Jessica

Disliked: Staff & service
Der Aufenthalt war mittelmäßig. Das Personal, vor allem im Restaurant und an der Bar, war oft ruppig und unmotiviert. Alles musste immer sehr schnell gehen. Frühstück und Abendessen waren in Ordnung. Nach deutschem Maßstab eher ein 3 Sterne Hotel. Sauberkeit war ebenfalls soweit in Ordnung. Die Aussicht aufs Meer war sehr schön und die Lage direkt am Strand ebenfalls.
Stayed 6 nights in Nov 2024