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Ulasan untuk Sandalwood Hotel & Retreat

3.5 out of 5
Sandalwood Hotel & Retreat
Vainguinim Beach, Panaji, Goa

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 25 dari 77 ulasan" "
Penilaian 8 - Bagus. 23 dari 77 ulasan" "
Penilaian 6 - Cukup Baik. 17 dari 77 ulasan" "
Penilaian 4 - Buruk. 6 dari 77 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 77 ulasan" "

8,0/10

Kebersihan

8,2/10

Staf & layanan

5,0/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Patrick

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This hotel is overpriced given its very mediocre facilities. Major drawback: the only option to move around was to use the only taxi driver made available by the hotel, who was charging 2 to 3 times the normal rate and proved unreliable. Foreign tourists should avoid this hotel.
Menginap 3 malam pada bulan Desember 2023

2/10 Sangat Buruk

Yash

Menginap 3 malam pada bulan Desember 2023

6/10 Cukup Baik

Liam

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
The room was large and had more space than expected. It was clean also. However, there was a kitchen with no cutlery or plates. The restaurant was okay but empty throughout. The bar wasn't open. There were no sunbeds around the pool. There were advertised sunbeds on the beach but these didnt exist. The nearby beach is essentially a private beach for the guests in the neighbouring 5 star hotels. This means you cant use any pf the facilities on the beach (cafe, bar, sunlounger) unless you are a guest from one of those hotels. There are security guards who escort you off the property even when enquiring if the restaurant/bars are open to non-guests. The nearest shops and restaurants are 30 minute walk up out of the valley and into Dona Paula so it is not ideal unless you have your own transport. The reception staff, when asked if they could book us a taxi, simply gave us the mobile number for a taxi company and refused to assist in arranging. The same goes for laundry. We enquired about the laundry, were given a mobile number of someone who no longer works in laundry and when we explained this was now the case they shrugged their shoulders as if that was the solution. Overall not a great hotel. It is not 4 star, probably 3 at best.

10/10 Sangat Bagus

Rudra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good stay
It was a good place but the place wasnt in actual Panji. The hotel is split by 2 brother's and the pool belongs to the other half. The actual hotel room was large.
Menginap 3 malam pada bulan November 2022

2/10 Sangat Buruk

Sanjeev

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Most Pathetic Hotel
Terrible hotel rather it’s not a hotel it’s a lowest quality of railway she’s with no professionalism and ethics...I would request any one or every one do not book or stay at this hotel as they have no staff ..lowest quality of food and untrained staff to handle the hotel guests . The hotel management has no involvement and have no idea of the word meaning service or hotel or responsibility...
Menginap 3 malam pada bulan November 2020

10/10 Sangat Bagus

Arica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely service, food, pool, clean
We were so well cared for and got to know the staff. Clean comfortable rooms, tasty and affordable restaurant. A fantastic bargain. The only take away is it is not a walk to Panjim and cabs can be pricey—but you’re next to the nicest cleanest beach in town.
Menginap 8 malam pada bulan November 2019

8/10 Bagus

santosh

Traveler bisnis, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Terrible
My suite was located on the 5th floor without an elevator. The room smelled bad. I complained to the reception, and someone came with a spray to spray a bit. Not enough light in nights. The restaurant was not hygiene. I ate a salad at the restaurant and became sick (food poisoning) for one day afterward. I complained to the hotel, and they said they do not have any medicine for food poisoning. The hotel was rated as 3.5 stars here (and 4 stars at other websites), but it should be ranked as 1 or 2 stars actually. I never used the pool. It was small and full of kids. BTW, I have seen two big rats in the yard.
Menginap 6 malam pada bulan November 2018

8/10 Bagus

KENJI, Japan Hokkaido

Disukai: Staf & layanan
ホテル内設備は若干古い部分もあるが、スタッフのホスピタリティでカバーしています。ビーチにも徒歩３分。レストランでの朝食昼食はローカル色もあり、充実。空港からは早くて３０分。混んでいる昼間でも１時間を見ればOK。エアコンは冷房が効き切らないので、外気で調整を。wifiは今回の滞在中ずっと使えませんでした。
Menginap 3 malam pada bulan Oktober 2018

10/10 Sangat Bagus

Rach, New Zealand

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fabulous authentic Goan food. Walking distance to a small, quiet beach.
Menginap 3 malam pada bulan September 2018

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Very noisy neighbours made for an unpleasant stay. Rooms were great for the price. Gym equipment wasn't great. Not the best location but it is walking distance from the beach and nearby Cidade Resort. All in all,
Menginap 2 malam pada bulan Juni 2018

10/10 Sangat Bagus

Jasmin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel i Dona Paula
Lovely hotel, close to the beach. Very friendly staff and high level of service. Area is a bit boring because there are only two hotels more nearby but very nice beach where there are no high waves like on other Goa beaches. All in all, very positive experience.

6/10 Cukup Baik

Per-Eive

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Hotellet var rent och snyggt, men det låg avsides. Rummet rent och städades väl. Wifi fungerade överraskande bra även på rummet. Man fick ta taxi för att kunna handla, för att gå på andra matställen etc. Personalen var trevlig men hade lite svårt att förstå vår euroengelska. Det var uppträdanden på innergården 8 kvällar runt nyår med en makalös hög volym, och då isoleringen var dåligt medförde det att vi blev väldigt störda av detta oljud på vårt rum. Stranden nära hotellet kändes inte fräsch, vi tog därför 5 dagar, taxi 3,5 mil söderut till de underbara stränderna som finns där.
Menginap 11 malam pada bulan Desember 2017

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
It is difficult to find from Google Map. Also Collier food with less options for order. Far away from famous beaches. However nice breakfast
Menginap 4 malam pada bulan November 2017

10/10 Sangat Bagus

KSK, NJ, USA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice Hotel with Amenities
We were in Goa for just 4 nights, and wanted a nice hotel with some facilities and amenities (pool, spa, restaurant, etc...). Sandalwood Retreat was perfect for us, while it isn't a 5-star hotel, it was a nice, affordable alternative close to our Where we wanted to be. Would strongly recommend it, keeping in mind it is nice, simple place with attentive staff.
Menginap 3 malam pada bulan Oktober 2017

10/10 Sangat Bagus

Alexandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Relaxing
Enjoyed our stay. Nothing much in the immediate area. Beach almost deserted. Sunbeds and umbrellas there. Free shuttle into town every day. Nice pool. Breakfast good. Restaurant good, Phillip the head waiter very helpful and good English. Good place to chill out and relax. Nothing hectic here.

4/10 Buruk

Bernard, London

Tidak Disukai: Kondisi & fasilitas properti
Adequate, but not recommended
A very modest hotel. Some pleasant features, but rooms could be cleaner and more up to date. I asked several times for the AC to be fixed; it didn't happen. Requests seem to get lost in translation. A bit in the middle of nowhere, and the beach - 4 minute brisk walk away - not as nice as Miramar. A bit overpriced for the quality of the hotel. All in all, it is ok, but I wouldn't recommend

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean hotel, but expensive commute
The stay wasn't worth the money, especially because we spent a lot of money on commuting to and from beaches. The travel desk at the hotel was overcharging us just because there were no other cabbies available in the vicinity of the hotel. The hotel is fine if you intend to stay within the resort with kids. I wouldn't pay the same amount again for going there, especially because of the experience with the travel desk

8/10 Bagus

Stephen, Hong kong

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Ok place. Nice staff.
Lengthy check in process. Too many rules and regulations all laid out on a sheet of A4 paper. Not too impressed to begin with but then a couple of the staff made us feel welcome. Pradeep the guy in the restaurant befriended us and made us feel at home. Philip was great, a well travelled man on cruise ships for many years, he know what hospitality means. No view from our balcony. Asked for slippers but were not complimentary we had to pay. Hotel In the middle of nowhere so not much to do.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Family emergency
I had to go to Goa for a family member who was in a hospital near the hotel. The staff, especially the bellhops and those in the SeaPearl, were exceptional. The food was also outstanding although I don't recommend the malai kofta. Anyway, thank you Phillip and all the friendly young men who work in the restaurant.

8/10 Bagus

Esther, TX

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel, great breakfast buffet.
The beach was disappointing. Silt water, river beach, not like the other white sand beaches in south Goa. Quiet and uncrowded but still disappointing. The three minute walk to the 'beach' was along trash and stagnant, bad smelling backwaters.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
nice stay
Their phone was not reachable. Somehow i found a driver who knows the area little bit and found address with help of Google maps. Staff and services were good .

10/10 Sangat Bagus

Xueming, Shenyang ,China

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Only beach Hotel
It is too far away from the city, No buses

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Schönes Hotel in Strandnähe
Wir waren mitte Oktober 2015 da, in dem Hotel steigen zu 90% Inder ab. Der Strand ist zu Fuss innerhalb von 5 Minuten zu erreichen. Das Hotel bietet einen kostenlosen Shuttelservice an zweimal am Tag. Einmal um 10:30 nach Panaji und um 17:00 nach Donna Paula. Um den Rückweg muss man sich selber kümmern. Der Pool ist ok und sauber. Um das Hotel herum sind kleine Hügel und einige weitere Hotels sowie viele Privathäuser. Für Unternehmnungen zu Fuss ist das Hotel meiner Meinung nach nicht geeignet, außer der Strand. Die drei Nächte waren für uns sehr angenehm. Unsere Suite hatte 2 Balkone. Das einzige was sich für mich etwas schwierig gestaltete, war im Restaurant den Indern zu erklären das ich mich vegan ernähre.

10/10 Sangat Bagus

Anand

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice Hotel Close to Beach
Overall very happy with the stay. Nice comfortable rooms, with great amenities. Only thing lacking is a good children's play area. Beach is close by.

8/10 Bagus

Sreekumar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Dovolená v Indii
Hotelové služby byly na dobré úrovni,personál příjemný a vstřícný,jen by bylo dobré zřídit nějaké občerstvení na pláži.

4/10 Buruk

Ryan, Seattle

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
You get what you pay for
Pros: friendly and helpful a staff. Cons: spotty wifi, dirty bathrooms, power outages, 2 star feel to the rooms. If you get a top floor room it could be nicer. My friends room had mold and he broke out into hives. They let him change rooms but mold... The staff were around the friendliest of all the hotels we've been to and seem to care about good service. The only saving grace. When I was there there were lots of kids running around. It's off and far away from a lot of things and the beach is a 5 min walk from the hotel. It isn't directly part of the premises like I originally thought. The price was a value so I didn't expect too much. I didn't take a shower in my room the whole time i stayed... I ended up sneaking over to one of the nicer resorts via the beach on my stay for an upgraded experience.

8/10 Bagus

shriprakash, Hyderabad

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful experience
A beautiful resort for a short getaway. They served a good selection of items for the buffet breakfast. The staff was very hospitable in attending to us.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Worst hotel stay I have had in a very long time
I am not sure what previous positive reviews were based on, but I just returned from a stay at the Sandalwood and most aspects of our stay there were terrible. From forgetting our airport transfer and leaving us stranded after midnight at the airport, to losing one of our reservations, to damaged furniture and equipment in the room, to a negative experience with the tour desk and a small beach that is full of garbage much of the time, I would not recommend staying at this hotel. I would suggest another resort that is further north or south of the city of Panji and has better trained staff.

10/10 Sangat Bagus

RAJIV, Pune

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent Stay
We went for a rotary conference with our friends. I had booked 2 rooms but there was some problem and the booking showed only 1 room. The staff was however very good and upgraded us to a suite which was very good.The breakfast menu was also very good.

10/10 Sangat Bagus

Gagan, Delhi, India

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Its very nice hotel next to clean beach
It was an awesome experience staying at hotel. All view and beach is so clean. I feel its better the those expensive resorts. I stayed in Dona-sliva earlier but services was pathatic. Here Staff was so helpfull and supportive. Even ording Food is very econoninal with good quantity. Panjim market is just 10 KM away on same road. Private beach with reserved beds for Sandlawood hotel guests. Its nice feeling to stay there. Every night there is music in lawn and you can sit and relax in your private balcony. Cheers Guys

8/10 Bagus

kaushik , india

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Small but Beautiful Resort with Wonderful people.
Stayed from the 25th Dec 14 to 28th Dec 14. The resort is small and a Exact two mins walk from the beach but except these two issues everything else is very good. Specially its staff, be it Reception or Dining, their staff is their major strenght. The food quality is good and so is their spread. Rooms are big and spacious with all facilities. The Swimming pool, Gym and Spa are small but functional. A special mention of their main person for all Guest interactions- Mr Piyush who is very cordially, helpful and responsively dependable. Its a nice place(has its own beach-2 mins walk, has water sports stall and is near Dona Paola beach-1Kms) though a little far from the Main beaches- Calangute-14 Kms/ Baga-15 Kms/Anjuna- 17 Kms, Panaji main market area- 4 Kms, Old Goa- 5 Kms, Madgaon Station-35 Kms, Mapusa- 16 Kms. Would like to revisit for a quiet & peaceful stay among its staff who soon grew into friends.

8/10 Bagus

Herath, Moratuwa, Sri Lanka

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worth the price & good food
Well worth the price I pay. Really happy with everything except in-room WiFi, which was useless (works well at reception & main restaurant). Food at restaurant was great. If you are going to an event at Cidade de Goa, walking time is 20 min (on a mountainous road) as Cidade doesn't allow guests to enter from rear entrance. On your way back it's only 3 min.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
المطعم الأكل سيئ مغاير ماهو مكتوب وبالذات الافطار
لم نجد أي فندق في العالم يأخذ صوره للنزيل عند الوصول .وإلا ممنوع النزول في الفندق.

8/10 Bagus

Ethel E, Toronto

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
3.5 stars
Inconvenient location for access to shopping and walking. Taxi needed for all out of hotel activities.

6/10 Cukup Baik

Mark, lakenheath

Disukai: Staf & layanan
Nice but not as nice as it's made out to be
Our first room had air con problems which they fixed but as they fixed it with the windows open out room was infested with mosquitoes. They did move us very quickly to be fair. I wouldn't recommend any of the restaurants as the food is poor particularly the fish dishes. Room service were very prompt and their prices very reasonable. The rooms were clean but after three nights our bedding still hadn't been changed. The spa within the hotel is very good and rates are very good. One thing I would urge you to stay away from is the moped hire partners based in the hotel. They refused to helmets for passengers and out of protest they made us wait two hours before turning up with a helmet by which point we'd lost the will and asked for a refund which took another 90 mins of wasted time. The same company supply the hotel with taxi's. Their prices are at least 300 rs higher than any Goa taxi firms. Also the mopeds are uninsured so if you have an accident it's all at your expense. Be warned!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Mohana

Disukai: Kenyamanan kamar

10/10 Sangat Bagus

mahesh, bangalore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice resort close to the beach
This is more like home than a hotel. My room had a living room and two balconies apart from the bedroom and this space was very much appreciated and enjoyed by our two kids. Staff is very helpful.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
People in the reception are friendly' but shuttle to airport not available

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice Hotel, Calm and Excellent Staff. Helpful
Really good Experience with the Hotel. Would visit again if needed.

6/10 Cukup Baik

Sandeep, Mumbai

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Small glitches, but a nice hotel otherwise.
Wifi was not working throughout my stay, water stopped while having bath, had almost got burnt with the hot water as the cold water stopped while making sound of air passing.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel with reasonable price
It was a good experience staying in this hotel. Good air condition in the room. I felt food is bit expensive but overall it is a very good hotel.

10/10 Sangat Bagus

gandhikeyur007@, ahmedabad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Its awesome
Location 100% Room facility 100% Cleanliness 70% Staff 60% Need lift Value fo monet Must visit again

6/10 Cukup Baik

Mario, rotterdam

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
OK for the price
The Sandal wood is an OK place to stay, it's a little out of the way so yu'll rely on cabs to get around. It does have a one way shuttle to the main city that you can book for the night before. The pool is shallow. The bar and restaurant are great, food is good and cocktails really good, staff are rreally nice and friendly. Beach is only about 50 metres away with a section for the hotle guests, chairs and umbrellas, walk to it is however along a dirty waterway. Our Penthouse was on the top floor and our beach view through some trees was disspointing as the main view from that window was the rubbish area. The hotel has no lifts, so you'll need to use stairs. Our floors were filthy, and after asking them to clean it, which they did, it didn't help. they use dirty mops and water, so bring slippers or you'll have black underneaths of your feet. Biggest issue, other than the cleanliness was the airport pick up service. We advised a flight number and scheduled times, our flight was changed and left early, so we arrived early. All other passengers on our flight had their drivers waiting except for us, we waited for 20 minutes and then got a taxi. When we arrived at the hotels we were told we should have waited until the driver arrived and said we had to pay. Unsure why they couldn't check the flight schedule on the day like everywhere else in the world does, and why they made us feel like it was our fault the airline decided to change the flight time. Use a taxi, you'll save as well

6/10 Cukup Baik

Anurag, Mumbai

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Breakfast was great
Stay was pretty ok. Good things: They serve very good breakfast. Every evening there were programs which were very entertaining. Rooms were spacious. Not so good things: There was strange sewage like smell all over the place even on the beach. Beware of travel desk. They have different rates mentioned on their tariff card but in the name of peak season they use to charge more. Just outside the hotel there is a taxi stand. folks out there charge a lot more and the reason is one has to walk a bit to reach main road to find an alternative. So the travel desk person and the taxi stand guys just outside has a nexus. If you try to get a taxi from outside on your own these guys try to pull the driver. They will ask the driver about rate he is charging and who has asked for the taxi. Also the travel desk guy knows nothing about the places. I feel hotel management should get rid of the travel desk. Get somebody who knows the places in and around Goa. Also one who can arrange taxi's at cheaper rates. Please also add few TV channels for kids, they do not have any option. On Christmas I feel they could have given some gifts to the kids, that would have been a pleasant surprise for them and would have made their stay memorable.

8/10 Bagus

RP, HYD

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kenyamanan kamar
ok budget hotel
room was ok, but i took the deluxe premier, if u take compact it is not so good, this was in third floor no lift, so had to carry all the luggage 3 floors

10/10 Sangat Bagus

Kevin, UK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tranquil and relaxing
Our requests for the room were met, we upgraded to a deluxe room, which is very spacious and well worth the extra money. The rooms are cleaned to a very high standards everyday. The beds are so comfortable and are made up with ultimate precision. The nice crisp sheets look like they have been ironed fresh each day. The swimming pool is very well maintained and surrounded by extremely comfortable sun loungers. We have eaten in the hotel restaurant every night so far, and for a two course meal with drinks we have paid about £12. It's very good value and absolutely lovely food. Saving the best comment for last. Since we arrived, we have found all the staff to be extremely friendly and very, very helpful. Milson on the bar, Priya on the reception, with the most amazing smile are part of a wonderful team of staff. Looking forward to spending the rest of our holiday in this tranquil resort. Looking forward to meeting Mr Shekhar Davadkar to congratulate him on running a lovely resort. Room 2102