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"The location is great, just on the edge of the commercial area for Nelson Bay, an easy 10minute walk (the walk back will be uphill though!). The staff were lovely and welcoming and the apartment plus the common areas (including the large pool) were very clean. The use of actual keys rather than swipe passes gives a good indication for the property. The apartment itself was tired and needs an update sooner rather than later. In order to have twin beds in the downstairs bedroom, the room needs to be set up in a way that the bedroom door is unable to be shut, there is a bed in the way. The hotwater in the downstairs bathroom was only luke warm (at best) for the duration of our stay, and the oven did not work. The shower in the other bathroom is above a spa bath so there is a big step required to get in & out of the shower and the bathrooms overall were very worn. "

"Great location. Spacious apartment. Friendly staff."

"The good thing is that the property is close to Nelson Bay. The amenities could be better. The bathroom did not have hot water which came as a surprise and this I realised after turning onbthe shower. "

"Has laundry for guests "

"Great location and great facilities!"

"Fun for kids. "

"A pleasant and easy place to stay for a family. Friendly staff were welcoming. Bonus that there are EV chargers available in one of the car parks. Pool is lovely. "

"beautiful location, breakfast was good plenty to choose from, rooms could do with a freshen up and a good deep clean, Staff were exceptional"

"Great location and glamping tent was amazing within the koala sanctuary. Great to hear about the koala hospital and rehabilitation work and to see the sanctuary residents. Staff were very friendly and knowledgeable. Close to Nelson Bay, 1 mile beach and Shoal Bay. "