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"I would absolutely stay here again and highly recommend it to anyone visiting Bilbao. From the moment you arrive, the atmosphere is warm, stylish, and welcoming. The staff are absolutely amazing - friendly, helpful, and always going the extra mile to make sure your stay is perfect. You really feel taken care of. The hotel itself is spotlessly clean, and every detail feels thoughtfully designed. The rooms are modern, comfortable, and beautifully decorated, with a creative touch that makes the whole place feel unique rather than just another hotel. What I loved most is the combination of style and comfort. It has a cool, vibrant energy while still being relaxing and cozy. After a long day exploring Bilbao, it’s the perfect place to come back to!"

"Great location! Very clean hotel with plenty of restaurants nearby. The staff is wonderful. The Guggenheim is within 3-5 minutes walking distance. "

"Great location, very helpful front desk, amazing breakfast and nice spa"

"The hotel is nice but very simple. The staff isn’t welcoming and cheery just very business with minimal conversation. We felt as if we were a bother. The lobby is very basic with no real sitting area and the entrance to the hotel is on the backside not the street level which is inconvenient when arriving and unloading. It’s not clearly noted and is a bit confusing. Room was a good size and the bed was comfortable. Pillows were very hard unfortunately. There is a small, complimentary coffee station in the lobby that is a nice perk. "

"Clean room nice bathroom kind staff "

"Hotel super bien ubicado, desayuno espectacular y servicio maravilloso, gracias"

"Nice but could use updates through out"

"N/a"

"Restaurant was nice but the room was disgusting. Very very cold and smelt very strong of drains all through the night. No gesture of good will from the hotel. Apart from wavering the £15 parking fee. Reception staff did not listen and we found them very rude. "