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"Our stay at Marama Hotel was truly wonderful, and the staff made all the difference. When we arrived, we were quite shaken after a bad experience with our Uber driver. The concierge who welcomed and checked us in was absolutely amazing — calm, kind, and incredibly professional. He immediately put us at ease and completely changed the tone of our arrival. His warmth and care set the standard for the rest of our stay. Every member of the staff was welcoming, attentive, and genuinely lovely. You really feel looked after here. The food at the hotel restaurant was absolutely excellent — beautifully prepared and delicious, and definitely one of the highlights of our stay. The hotel is located high up in the mountains, which makes for stunning surroundings and a peaceful atmosphere. However, if you don’t have a car, getting up to the hotel can be a bit challenging. Taxis do run from the bottom, and the reception was very clear and helpful in advising us to use one, which we appreciated. Overall, our stay was absolutely beautiful. We left feeling relaxed, happy, and already planning our next trip back. I wouldn’t hesitate to recommend Marama Hotel and look forward to returning soon."

"I am writing to express my immense gratitude for an exceptional stay at your hotel. After a challenging experience elsewhere, arriving at your establishment felt like a true relief and sanctuary. My room was incredibly comfortable and pristine, offering a much-needed sense of peace. The dining experience was equally impressive, with a fantastic variety of delicious and high-quality options. What truly set your hotel apart was the outstanding service from your front desk team. Their warmth, professionalism, and readiness to assist made a significant difference. You transformed what could have been a miserable trip into a genuinely restorative and positive one. I wholeheartedly recommend your hotel and eagerly anticipate my next visit. Warm regards, Kidi T "

"I went as part as my honey moon and it was a disaster. The receptionists barely spoke English. The bathrooms were messy and there were cigarettes butts on the floor in the backyard. The kitchen wasn’t properly cleaned either as I saw bugs in the coffee machines. I think the villa wasn’t rented for a while because when I turned on the water, it was brown for a few minutes, and the hot water only lasted 5 minutes. I had to shower cold. The pool was the worst part. It was nice weather outside but the pool wasn’t heated, so we couldn’t go. Literally so much money down the drain. Stay away from this property "

"Had a wonderful stay at this hotel! The rooms were clean, comfortable, and well-maintained. The overall service was excellent, but what truly stood out was Meryem. She was incredibly helpful, warm, and always had a smile on her face. Her attention to detail and genuine care for guests made a real difference. Meryem is a true asset to the hotel and played a big part in making our stay memorable. Highly recommend!"

"HIGHLY RECOMMEND! This hotel was everything I needed and more. From the amazing stuff, food, room design, fitness facilities everything was 10/10. Upon arrival, the stuff was very welcoming and I was greeted with a smile. The gym stuff was very helpful especially Tita who provided a great Pilates class. Would definitely recommend and will be visiting again."

"Hotel is in a decent location..only issue is noise and rooms lack decent renovation but decent place if you want to save some money. "

"Food was not good"

"The staff is super helpful and friendly (this is rare :) really cool"